BUYER BEWARE! DO NOT BUY FROM THE FRAUDULENT COMPAMY:@*******@BikeHighway.com
FRAUD ALERT!
I attempted to spend $1400. 00+ with this company and couldn't get shipping information even 2 WEEKS LATER. Donna, the receptionist, customer service department, or joke of an owner refuses to so much as answer the phone or call me back. Then, after bombarding her *******@bikemania.biz, she has the AUDACITY TO LIE ABOUT MY ORDER EVER BEING SHIPPED. FedEx has RECIEVED ZERO from this company on its way to me. $1400. 00+ only bought me WORTHLESS excuses from some woman named Donna. WORTHLESS.
So much for Gramps getting his trike, which was in "stock" according to them. Smfh.
I've been emailing them and I get one generic answer. It doesn't feel like a real business, stay away and spare your self the headache.
Dear Customer:
During this challenging time, we are working diligently to provide timely service to our customers.
But COVID-19 has placed considerable pressure on our staffing levels.
As a result, it is taking more time than usual to return phone calls or reply to e-mails.
And staffing at the various warehouses from which our products are shipped are significantly under staffed.
So shipping is taking longer, and UPS and FedEx delivery schedules have been stretched out due to a shortage of drivers.
So please be patient – we will respond to you as soon as humanly possible.
Please stay safe and follow CDC guidelines
Overview
BikeMania.biz has a rating of 4 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. BikeMania.biz ranks 4th among Cycling sites.
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- Butler, New Jersey, United States
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Business History
We sold them from the trunks of our cars, at bike events and on auction sites.
A year later, we had rudimentary web site offering 10 items for sale.
Over time, we blossomed into a comprehensive bicycle catalog with over 5.600 products for you to choose from.
They range from trusted major brands to unique and hard to find specialty products.
From the beginning, we were determined to deliver high quality products and affordable prices.
And we will continue to add products that bring real value to our customers.
Thanks for shopping with us.
Now get out there and Ride - great for your body - great for your sense of inner peace!
Barn
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear HR,
We're sorry that the items that you ordered ended up being out of stock. As of April when Covid entered the arena, a lot of items stopped flowing from Asia which is the largest source of bicycle equipment in the world. Besides equipment, communication with manufacturers and suppliers also had become difficult. Stock levels at the warehouses have become unknown because there aren't enough people or information available to do everything they need to do to ensure that all T's are crossed. If one of our warehouses tells us they shipped a particular order or item, than we tell the customer that the order shipped. Its not that anyone is lying to you. This is also going on in every consumer industry, take food for example. Supermarket shelves are empty but the items are still for sale in their fliers and online delivery sites.
There is nothing here to do with fraud. You weren't frauded in any way. If this were fraud, you wouldn't have received your refund for items that became unobtainable. Some products have become more difficult to get and information about them as well. We are working hard with the information we receive and apologize that we couldn't fulfill your order.