Product was received earlier than expected! Very slight issue, which was resolved very quickly and professionally. Highly recommend this sight.
My order of bottled water was scheduled to arrive April 6-9. My order arrived April 1st! You can imagine how very grateful I am.
I have to say the best customer service ever! Leah was great to work with. I highly recommend. Great quality and prices
Great site and price and customer care and service outstanding delivery was fast thanks Bison office
Customer service was very helpful, friendly and did a get job of assisting. Would recommend Bison Office to anyone.
I can't recommend the Customer Service too much. They are pleasant to work with, very responsive, and creative.
Great communication. Quality furniture. Stayed right on top of purchase and even contacted me over a incorrect address due to one digit off.
Excellent customer service from shipment notifications to phone system recognition. There was no wait for assistance. Recognition,treturn support.
Awesome. Helped me immediately with an damaged part and sent replacement right away. Would def recommend them.
This is a great company with wonderful customer service and the best prices around. It's not just office stuff either.
Honest communication, fast issue resolving Time. My wall bed arrived damaged, but they were quick to fix mistake.
Had a damaged item in shipping and they refunded my money promptly. I will be using this company for future items.
The customer service team responds to emails quickly and provides timely updates. I love working with Bison!
Custom Kids Furniture
First before I purchased the item Overstock had it for $400 Cheaper, asked them if they would price match and they said no however there delivery was in 3 weeks and Overstock was 6 weeks away so decided to pay more to get it sooner. Well it was almost 2 weeks late anyway so I guess I should have paid the lesser price.
BEFORE the piece even left there warehouse they lowered the price on there site by $450, after 6 emails back and forth with Sophie she said I would have to cancel the order and reorder again at the lower price BUT after getting a supervisor named Carlisle I believe he adjusted my credit card which was all I was asking for.
Okay piece delivered and if you look at the pics, scratched in multiple places, handles broken, big gash in the wood, footrest was bent, legs not installed and no hardware to assemble.
Back to emailing customer service and got a lot of the runaround asking if I wanted to repackage a 270lb piece and they will send a new one blah blah blah, got a supervisor on the phone and we negotiated a $900 discount and I would go and get new handles and assemble, had I known how hard it it to find pieces for a piece from India and how much adjustments I had to make to assemble it I would have just returned it.
Not happy with the service or the way they handle there business and the quality of the piece it will do for now
Reference NumberBO*******
Product damaged in shipment but was replaced quickly. Customer service Evelin was especially helpful.
Got what I wanted (showed out of stock on other website). Fed Ex messed up shipping and Bison Office's Customer Service was great!
I cannot believe the quality of the ship was! The packing around the Jofran end table was high quality! Thank you so much! Love them!
Overview
BisonOffice has a rating of 3.4 stars from 353 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BisonOffice most frequently mention customer service, perfect condition and best price. BisonOffice ranks 685th among Furniture sites.
- Visit Website
- Riverside, IL, United States
- Edit business info
Business History
At BisonOffice.com nothing is beyond our inventory when it comes to keep your home furnished or your office fully stocked and there is always a perfect fit for every taste and budget.
How can we offer such great discounts on all our products? We place value in building and maintaining strong relationships with our suppliers and manufacturers. These relationships along with continuous industry research and competitor price comparisons allow us to provide our customers with the best deals on the highest quality products the market has to offer.
We recognize that our customers are the heart of BisonOffice.com and that is why we treat each and every customer as if they were our only customer. Our goal is to provide the highest level of customer service and overall satisfaction. We encourage you to contact us via e-mail, live chat or telephone anytime if we can assist you in any way.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members