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    BitExchange

BitExchange

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Overview

BitExchange has a rating of 2.0 stars from 64 reviews, indicating that most customers are generally dissatisfied with their purchases. BitExchange ranks 77th among Cryptocurrency sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    8
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
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28
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How would you rate BitExchange?
Top Positive Review

“Great support”

Susan J.
2/28/19

Their customer support team is really good. They are very patient enough to understand the technical problems and coordinate internally and revert with appropriate answers in a shorter period of time. I mean, any technical product will have initial glitches. Would totally recommend this service.

Date of experience: 2/28/19
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Top Critical Review

“BitExchange is a scam platform”

revivecrest.com l.
10/4/24

I strongly caution against engaging with BitExchange, as my experience suggest they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Date of experience: 10/4/24
See critical reviews

Reviews (64)

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Reviews that mention popular keywords

support team (6) customer support (4)
Thumbnail of user susanas142
Australia
1 review
0 helpful votes
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November 22nd, 2024

I invested over $310,000 and lost money. This is the first trading platform where you can deposit and trade money with ease. The issue arose when it came time to withdraw your money; they required more money before I could get my money. Whoa, they barred me on their WhatsApp, blocking both my account and my email. Before a family friend referred me to T-R.E-B; L-E/S_L-T-D**C0M, I was sick of all this bull$#*!. They worked really hard for me, and because of them, I was able to receive my money back with interest in full.

Service
Value
Shipping
Returns
Quality

Date of experience: November 22, 2024

Thumbnail of user ja1298771
Nigeria
4 reviews
0 helpful votes
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October 4th, 2024

I strongly caution against engaging with BitExchange, as my experience suggest they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Date of experience: October 4, 2024

Thumbnail of user joanieb40
Belgium
1 review
0 helpful votes
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February 23rd, 2024

Invested some $10,000 and made lost of profit, this is the first trading platform where you can easily deposit your money, Trade easily when its come to withdraw your money thats when the problem started, they asked for additional funds before i can get my funds WTF... the blocked me on their whatsapp including the Email and my account as well. I was tired of all this sh*t before a family friend introduced ''E*V(IDE*NT)LTD'' they fought so hard for me and all thanks to them i could get my money with the Interest in full funds

Date of experience: February 23, 2024

Thumbnail of user christopherm3198
Florida
1 review
0 helpful votes
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January 10th, 2024

They froze my account. Than charged me a very high...what hey called a Tax...and I could not take the money from my account to pay the "Tax"...so my account was frozen and then they took without my knowledge. They took money. It Is a scam. Took take peoples money..

Tip for consumers:
they are very dangerous.

Products used:
cryptocurrencies

Service
Value
Shipping
Returns
Quality

Date of experience: January 10, 2024

Thumbnail of user alexw1356
Netherlands
2 reviews
0 helpful votes
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February 21st, 2024

Deceitful company! Lies upon lies, I couldn't withdraw my profit and they kept asking for more money which is absolutely ridiculous! I had to take legal action by reporting my case to SKYRUNRECOVERYTECH.They helped me to get my money back in less than 72hours. They are reliable and efficient, you can reach them on whatsapp for fast response via ( + 1 5 0 3 7 5 8 0 8 0 7).

Date of experience: February 21, 2024

Thumbnail of user susanj288
Canada
1 review
2 helpful votes
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February 28th, 2019

Their customer support team is really good. They are very patient enough to understand the technical problems and coordinate internally and revert with appropriate answers in a shorter period of time. I mean, any technical product will have initial glitches.
Would totally recommend this service.

Date of experience: February 28, 2019

Thumbnail of user olh
GB
1 review
3 helpful votes
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August 21st, 2019

Just stay clear of these people. They are the biggest scammer I've never met. Thank that I did not buy the whole products but only stick to buy just one of their products. It never work as I struggled to get the site working, I tried several times to no avail. Every attempt contacting this people via email provided, there was no single response, You have been warn unless you have money to waste.

Date of experience: August 21, 2019

Thumbnail of user ianl108
Singapore
1 review
0 helpful votes
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November 20th, 2019

Bought the token dashboard script from bitexchange.
I struggled a bit with the installation of the product and one of the developers helped me out. I still feel the installation needs to be streamlined. Hope they bring in new features like more payment gateways, wallet creation within the dashboard etc soon.

Initially I was a little annoyed, but the team handled the issue well. Overall a good experience.

Date of experience: November 20, 2019

Thumbnail of user tgs7
KR
1 review
7 helpful votes
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November 1st, 2019

Don't work with them. I have bought $5,000 script to install fully. Before paid they like they will be do that. But after payment, no response, no update, no skill. Just only sell the customers with pure php front-end only.

Date of experience: November 1, 2019

Thumbnail of user angelaj1146
Slovakia
1 review
1 helpful vote
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September 20th, 2022

They are absolutely scammers. When you try to withdraw your invested money, they keep adding additional fees as excuses so you can give them more. Be careful out there, report on bit.ly/3BVLdzy if you have been a victim.

Tip for consumers:
Report on skyline- recovery they have good consultation

Service
Value
Shipping
Returns
Quality

Date of experience: September 20, 2022

Thumbnail of user agostinhom1
France
1 review
9 helpful votes
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December 4th, 2018

The biggest scam of all time, the most shameful and dishonest website I know. To go from a price of $ 199 to $ 7,500 for 4 simple additions you find that correct? Then another website offers it for $ 199! Shame on you!

Date of experience: December 4, 2018

Thumbnail of user antoniog17
California
2 reviews
5 helpful votes
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June 1st, 2018

This team does not stand behind their product. Paid for both a template and their so-called installation service support. We found issues with code namely minor issues because mid-tier. Their login and registration was not supported by anything. All we needed was the library. So, we reached out to the installation support team, and they would not respond back to our questions. They could not even help us with that. I am the project owner, and I wasted a lot of time with my devs to the point we realized their product and support was not worth it.

Again, don't buy from "these" people.

Date of experience: June 1, 2018

Thumbnail of user sharonb2867
Norway
1 review
2 helpful votes
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March 1st, 2023

Customer service non existent. They have a guy on chat and whenever you talk about an issue his robotic response: I will escalate this to such and such department.
Many customers left them because they are not trustworthy. Stay away report on skyline-rec0very. Com. They have wonderful consultation and you are sure to get your asset back.

Tip for consumers:
No withdrawals , report them

Service
Value
Shipping

Date of experience: March 1, 2023

Thumbnail of user entlampkin
California
1 review
4 helpful votes
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May 31st, 2023

This is a scam website. I deposit $15,000 into bitexchange.net and I cannot transfer my money out to us the money for bills or trading. I keep contacting the site but one answers my chats anymore. Please don't deposit any money into this website. They will not send me my OTP code. I been trying to transfer my money since April 2023.
***SCAM***

Tip for consumers:
This is fraud.

Products used:
Crypto

Service
Value
Shipping
Returns
Quality

Date of experience: May 31, 2023

Thumbnail of user peterh776
Germany
2 reviews
2 helpful votes
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March 21st, 2020

I believe the developers of this Bitcoin exchange script have worked very hard to attain this position and maintain this kind of image. I had purchased a script from them and had taken their help for installation and surprisingly it work s like a charm.

Date of experience: March 20, 2020

Thumbnail of user alexandere25
Florida
1 review
9 helpful votes
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August 22nd, 2018

There are back doors in the script. The PHP source code is very poorly written. If you launch this you will lose everything. Exchanges aren't built in PHP. They are coded in various forms mainly mern stack, node.js, express... just be careful with these guys. I spent 5,000 dollars with them to research this and warn others.

Date of experience: August 22, 2018

Thumbnail of user robynr168
GB
2 reviews
3 helpful votes
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June 19th, 2022

Total SCAM! They process the KYU then they let you deposit crypto, you cannot withdraw it or exchange it, no support, they block you. SCAM! Stellar-trace. Com, Stepped in to get my withdrawals back. You can google them to check them out.

Service
Value
Shipping
Returns
Quality

Date of experience: June 19, 2022

Thumbnail of user amandag385
Romania
1 review
1 helpful vote
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March 3rd, 2020

The script was stuck and we couldn't move further. The customer support did help us but took about a week to figure out the problem and help us with it. Although the script is worth the price and looks great

Date of experience: March 1, 2020

Thumbnail of user mellyb6
Spain
3 reviews
8 helpful votes
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August 4th, 2023

A lot of people experience different things some true and some not true, we all have the right mind to know what is good and what is bad, You see all this sites trying to copy the real ones doesnt mean you cant find the actual real sites for consultations when you get scammed by this crooks, I was a victim and support@ gravcapital. Co.u k got all my funds back I have proofs

Date of experience: August 4, 2023

Thumbnail of user emiliog43
Albania
2 reviews
2 helpful votes
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February 3rd, 2022

I lost all my money.
I only deposited once and never sent anything. All my money was stolen as one day my account went to $0. I have spent years talking to freewallet and sending them the txhash, pictures with their Attention sign, signatures and ID's etc...
Every time I think I have got it straightened out it starts over with them wanting more of the same information.
They say my money is safe, it is safe in there account and that is where it will stay until i wrote to zenithesse. Com and they got my money back from them now everything is sitting pretty in my wallet.

Date of experience: February 3, 2022

Thumbnail of user samc1030
Australia
1 review
1 helpful vote
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January 6th, 2023

Total scam. Go onto the website trade and met with extortion. Can't withdraw unless unreasonable charges. Totally stay away from these scammers. Customer support is a joke.

Service
Value
Shipping
Returns
Quality

Date of experience: January 6, 2023

Thumbnail of user nielsk12
India
1 review
6 helpful votes
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July 6th, 2018

BUYER BEWARE! Fully SCAM, PLEASE GET AWARE BEFORE YOU BUY!

I have tried to purchase this for 24 hours but they send the details after two days.

EVERY POINTS TO BITEXCHANGE SYSTEM BEING A SCAM. I used BITEXCHANGE SYSTEM product. The product will not work after 2 months. This project team does not stand behind their product.

I paid for both the templates and installation service support. I found the issues in the code. Their login and registration were not supported. So, I reached out to the installation support team, and they would not respond back to our questions.

I wasted a lot of time with my devs to the point I realized their product and support was not worth it. They have no phone number They have no office address properly.

Date of experience: July 6, 2018

Thumbnail of user abdelahllache1
Netherlands
1 review
0 helpful votes
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July 20th, 2023

This guy Kevin is the owner of the bitxchange he knows more information than the site is giving people first he tells you I can help you he insisted me to take all my fund and put it in the exchange without telling me how it works I was thinking Oke why all my money let's test this guy this guy is really active on TikTok I asked more but not really clear answer only pushing me to take all my fund and put it on the exchange after telling me you can withdraw your money when you like.when I wanted to test his story he changed his story be careful this guy is really popular on TikTok people be careful for this scammer he made a million scamming people

Date of experience: July 20, 2023

Thumbnail of user davida629
Egypt
1 review
5 helpful votes
  • Send Message
April 2nd, 2018

Big scam, stay a way, i contacted them about this fake free software, they ask me for $1000 to make this software to work, as i am web developer i believe this software will not work. Stay a way.

Date of experience: April 2, 2018

Thumbnail of user kevinc2863
Indonesia
1 review
1 helpful vote
  • Send Message
April 2nd, 2023

I don't know how else the customer service told me to pay taxes to withdraw money, and after paying taxes I couldn't withdraw it, then he said I had to pay 5948 because my account was arbitrage, I had no money, I had to pay money again to withdraw funds that, I've borrowed to pay taxes, now my account is frozen

Date of experience: April 2, 2023

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Thumbnail of user krishk7
Krish K.
Typically does not respond to reviews

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