Burger King has a rating of 1.6 stars from 324 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Burger King most frequently mention burger king, customer service, and fast food problems. Burger King ranks 329th among Restaurants sites.
Had ordered 3 whopper with cheese extra lettuce and 3 large fry. They didn't put cheese or extra lettuce and when I tried say something about it the guy whom made the food started using profanity at me the shift Mgr standing right there when I say something to him he ask my why am I making a big deal of it. So I left, didn't receive what I paid for. I contact customer service about it all they do is apologize offer me a $5 coupon for my next visit and tell me there isn't anything else they can do about it. I will never return. They just stealing from people and getting away with it. Yes not receiving what you pay for is theft.
Very poor service Most staff don't speak good English and do not understand what's being said by the customer! The manager, was very rude and talked in a child like manner, when I asked to speak to the manager! He as very rude I asked for 2 # 2's He asked me if I wanted a # 1 I stated no He asked me again We used to be good customers of that location, but won't be going back! There customer service, sucks
The attention and quality that I was attended by the manager at this time makes me want to return 🤗 Thanks
Miss rue employee did not kill me. The order that I order everything was cold and soggy Then she had the nerve to argue with me. Because I asked her for fresh fries. Then when I ask for condiments, she slammed them in the bag as though she was playing basketball. This is no lie.
And when I asked for extra condiment, she slammed it in the bag again. I stopped visiting the store for a while because my wife slipped on grease in the restaurant restroom. But,she sue? NO. The restroom floor was so greasy, she couldn't get off floor. Paramedics had to be called to help. Burger King at:545 NW ST.LUCIE BLVD
PORT SAINT LUCIE FLORIDA *******.
As you can see from the title "Lifeless Burgers" You obviously know their burgers are not the best. We all know the undercooked Mc Donald's burgers are better. Not to mention, their drinks, now I'm not too picky on drinks, but the sodas tasted watered down. Yesterday I got a Whopper Burger, Fries, and a Diet Coke, The Diet Coke tasted watered down, Legitamently it tasted like water. The Whooper Burger tasted stale and Lifeless. The fries were the only decent things. I felt so disappointed in their quality. They spend so much money on their commercials, yet their food is worse than Mc Donald's. I would not recommend ordering your food from this company.
Wow what a big difference in a couple years not going into BK I'm usually at home or slide by the Mexican restaurant. On my way home. I live way out here in the country and it is 18 miles to the nearest Burger King today. I went into Walmart did some shopping and because it was lunchtime and I really have been missing that burger king burger, well I got it right at 12 lunchtime and it's 8:51 PM and I feel like I've still got a rock in my belly and I'm still burping and carrying on and this only happens when they put pink slime or bone chips in. Yeah yeah it doesn't sit well ride with me. Really disappointing because Burger King used to be the best delicious and juicy well it wasn't juicy it was delicious but like I said it's 8:51 PM and I feel like I have a rock in my stomach what has happened what are they doing? This is so wrong in so many ways.
Products used:
It was a double hamburger ketchup only and I know to check it out before I leave the drive-through window because everybody slaps cheese on it and yes it had cheese on it and when I ordered it I ordered a double hamburger ketchup only no cheese I just automatically say no cheese because I’m ordering a burger but they think cheeseburger but that wasn’t the problem I don’t know what they’ve done to their meat but it’s wrong nothing like having a rock in your belly nine hours later and still tasting it what’s wrong with this picture?
Burger King Aikahi, Hi has stepped up their customer service. I got really great customer service at this BK at about12:30pm on 8/25. All the food was hot, I had enough condiments, the order was completed in a timely manner and the manager was clear with answers on what burger I wanted. (New item) I wish more people would give this type of service when people are spending their money to eat out. I appreciate your service so much that I just had to give you a great review. Thanks, Alan
Oh my goodness, I can't believe the horror that I experienced when I ordered the fish burger combo at that restaurant. The fish patty was so overcooked that it was practically burnt to a crisp, and the bun was stale and dry. To top it all off, there was not a single drop of mayonnaise to be found on the entire sandwich. I was utterly disgusted and couldn't even bring myself to take a bite. It was the worst dining experience of my life, and I will never be returning to that establishment again.
I went into burger King today in the service was real bad. I went to the burger King on 730 n. Zaragoza rd El Paso Texas. In when I walked in to the front to order I waited 10 minutes just to order in then I was scared away by the manager Israel who was screaming at a lady employee, Tell her she was stupid in slammed his hands on the counter really hard an aggressive til the point me in another customer left in did not proceed to order. I feel for that poor girl I wouldn't want no one to speak to me like that especially not a manger he was really rude.
They have to adjust hours due to staffing issues and cleaning. I understand that. But when you say you will be open at 4am. Shouldn't you be? Waste gas to go out my way every morning hoping for my morning coffee for work. Such a dissappoinment with this company anymore. I haven't had my coffee for 3 weeks now. Service is nothing like it use to be!
We ordered cheesey fries for 109/-, we only got normal fries and when we went to ask for the cheesy fries they asked for 20/- extra for cheese and stated that they forgot to add. Not expected from such a famous brand.
I bought a burger gift card and when I tried to use it the person at the counter told me it wasn't working so I paid cash. When I tried to use it the next time they told me I didn't have anything on my card. When i checked my balance on line it said I spent it on the same day the the person told me it wasn't working! I lost almost $20!
I am writing Review for store# 3549. Centreville RD, Manassas VA. Jose was on the first window and he was so pleasant with a big smile and professional! Sandra gave us our food very pleasant! We will return Burger King! The terrible experience we had in Gainsville Burger King will not stop us to eat the BK delicious food!
I ordered with a coupon and took my meal. My daughter started to eat and I immediately realized we'd been charged over Double and this was wrong. Half the Whopper was gone but my husband took back receipt and Whopper etc. The managers name is DAWSON. He refused to give us credit, he had our coupon and was extremely rude. A real hothead Nothing he would do. So now we css as e hone with Nothing. I spoke with Isabelle Mgr the next day. She was so apologetic and told me next time we come in she'd make it right. I also spoke to Rocky (over several BKs for years) He said Bernard is over all of these and make sure he reads this. I can't tell how bad our experience was! Please pass this on Thank you
Susan Whitman
*******@live.com
OMG I went to Burger King today to buy a whopper just the burger and it was $10.26 I couldn't believe it I canceled the order! Unreal I will never go there again this has happened. Twice the price is out Outrageous
Burger king commercials have always creeped me out. The new campain makes me want to reach for the remote to change the channel. Tge food is not good and packed with so many additives and fillers it probably will hurt your health like McDonalds.
There are rarely customers in the drivethru.
Reshape and rebuild your failing brand with a complete makeover or go down with your ship and stop putting us through agony with your terrible commercials.
My order was to go. I waited as I watched the cashier fill up straws. I asked him to take my order and he gestured and said they were busy. What has that got to do with taking my order? Then a Mexican wanted to add on. The rude Eemployee ignored me and tried to help the other boy. I spoke up and said I'd been standing here. THE EMPPOYEE WALKED AWAY. So I got the green haired manager's attention. SHE TOLD THE RUDE EMPLOYEE TO HELP ME. He was very rude, thought he was being cute by almost calling me sir, took y order then walked away. As I waited, 2 of the Mexicans talked and pointed at me (in their language, of course).
Is this the kind of treatment I should be getting? As I ate my cold Whopper Jr's, I got madder. What right did the slow minded employee to walk away? He was about 6 2, glasses, and honestly rather slow. When the manager told him to help me, he got mad.
Tip for consumers:
I don't appreciate rude employees that are too lazy to do their job. If they're getting paid 15.00, they should earn it
Products used:
Whopper Jr
In this review, i want to make it known to burger king that visited one of the branches that aren't clean and that is disgusting for the clients, i just want to make it known so you can't they have a more positive review about this situation, and making it know that my little brother has sick for the hamburger and we are much angry with that because before we go to eat a burger king and this it hadn't happened to us. The food it was a little good my sister and i liked the fries just give a little more of ranch for the fries, and make more softy the hamburger.
I only wanted to see the menu before I ordered. I am 83 and prefer drive tthroughs. I don't understand apts. BK's apt is terrible. I never did get a menu I could read. Can't BK print a menu that someone older then 40 can understand?
Goodby Burger King. I used to love you.
No proof of purchase because I couldn't find a menu I could read. No purchase.t
Products used:
None.
BurgerKing never fails to impress! The website's user-friendly interface made ordering a breeze. The delicious burgers arrived hot and fresh, exactly as I wanted. Great job, team!
Tip for consumers:
fantastic service
Products used:
fantastic service
My husband and I wanted burger King tonight I tried to order from the app and I kept getting an error message and a message saying the store didn't accept visa. We moved over to the computer and it was i had recently placed an order, confused I called the store and was told thy don't know how to bring orders up on there side, then told me I have to be in the store to order online.my husband drive to the store and tried to order online it still wouldn't work so he tried to order through the drive thru and the employees acted like they couldn't understand him. We got taco bell instead! I want to know why make it "possible" to order online if you have to be in the store? Also why is there an option to order and pick up in the drive thru if you have to be in the store to order? Seems pointless
I r been going here for years. If you get a free whopper with your receipt then you take the server then they give u the burger. Now there telling me I have to buy something else to get it? I'm apaueldd and the rude $#*! behind the counter really made me upset she was very racist I'm never coming back to the Frankenmuth establishment
EVERRRRR
Such a rude stuff … im shocked. Just left the location 860 S Elmhurst Rd,
Mount Prospect, IL *******
I talked to Jack and Jill (she was woman) she is soooo rude. I asked her what's the difference between number 1 and 3 burgers. She asked if I cannot read? I was confused and said I can but im first time here and I don't see what vegetables are in there. She said if I cannot read there is no logic for her and I need to leave, because she has other things to do… can you imagine? I told her that I think she is rude to me and she said she is logical and im wasting her time. I asked her name and just left. I am shocked still
I was at the buger king in napoleon ohio and the working manager was so rude to the workers. I was appalled by the language and the tone he was using. He was cussing at them while there are CHILDREN in the store.
The workers where amazing food was perfect, I feel bad that they were bossed around by this guy.
I refuse to eat there if he is working.
I came in and wanted a veggie burger meal, and then it went silent. I waited and the girl was very rude to me literally yelling at me through the mic, and I've worked costumer service and it was horrible. I just left, and went elsewhere.
Haven't had a cheese burger from bk in awhile bc most of them nuke it and it makes it taste horrible to the 2 people working at 501 17 bus myrtle beach thank you it was good
I went to Burger King On Hwy 24 in Anderson, SC tonight to pick up a Door Dash at 10:44 pm. I pulled up to the drive through. The woman told me to hold on. I thought hold on? I am the ONLY person here. So, I drove up to the window. A woman with pink hair told me that I had to wait while they clean. I told her that I was picking up a Door Dash and I told her that I would not wait till they clean! But, she didn't hear me because she shut the window. She got my Door Dash. If Angie Chapman is still the General Manager, and I am going to check and see if she is. I am SURE that this is NOT OKAY to tell any customer that they have to wait till they clean to be able to pick up an order.
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