• Burger King

Burger King

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Overview

Burger King has a rating of 1.6 stars from 324 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Burger King most frequently mention burger king, customer service, and fast food problems. Burger King ranks 329th among Restaurants sites.

  • Service
    140
  • Value
    128
  • Shipping
    59
  • Returns
    62
  • Quality
    128
Positive reviews (last 12 months): 10.7%
Positive
3
Neutral
1
Negative
24
47
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How would you rate Burger King?
Top Positive Review

“Bad customer service”

dennis p.
8/10/23

Had ordered 3 whopper with cheese extra lettuce and 3 large fry. They didn't put cheese or extra lettuce and when I tried say something about it the guy whom made the food started using profanity at me the shift Mgr standing right there when I say something to him he ask my why am I making a big deal of it. So I left, didn't receive what I paid for. I contact customer service about it all they do is apologize offer me a $5 coupon for my next visit and tell me there isn't anything else they can do about it. I will never return. They just stealing from people and getting away with it. Yes not receiving what you pay for is theft.

Top Critical Review

“Manager/store in Red Deer”

Laura W.
8/2/24

Very poor service Most staff don't speak good English and do not understand what's being said by the customer! The manager, was very rude and talked in a child like manner, when I asked to speak to the manager! He as very rude I asked for 2 # 2's He asked me if I wanted a # 1 I stated no He asked me again We used to be good customers of that location, but won't be going back! There customer service, sucks

Reviews (324)

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Reviews that mention popular keywords

burger king (147) drive thru (27) customer service (41)
Thumbnail of user redariusl
Ohio
1 review
1 helpful vote
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July 13th, 2022

Manager did I get the job Yes or no please let me know when you get a chance manager I just want to know did job Yes or no

Service
Value
Shipping
Returns
Quality
Thumbnail of user jdowning101
Ohio
2 reviews
1 helpful vote
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March 31st, 2023

Chepter 15, burgerking foot letuse, the last thing you want on your burger king burger is someone elses foot fungese.

Thumbnail of user kristala9
Michigan
1 review
1 helpful vote
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January 23rd, 2021

I don't know what you have done to the food at Burger King but I have to admit it absolutely sucks now.

Tip for consumers:
Stay away from Burger King

Products used:
Whopper

Service
Value
Quality
Thumbnail of user desmok
Colorado
1 review
0 helpful votes
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December 10th, 2023

What in the H~_L ARE YOU THINKING.? The jerk singing off key MAKES ME WANT TO GO THROW A ROCK THROUGH YOUR WINDOW.

Service
Value
Shipping
Returns
Quality
Thumbnail of user edwardr850
Texas
1 review
1 helpful vote
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October 31st, 2022

Cold Burgers soggy half frozen fries it all went to the trash. Heabner & 1604 sanantonio tex. 2 whoppers made me throw up...

Service
Value
Quality
Thumbnail of user roddyb3
Florida
1 review
0 helpful votes
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April 21st, 2022

Burger King in Palatka need better customer service every time I come they don't be ready and it doesn't matter what

Service
Value
Thumbnail of user takeyonb
South Carolina
1 review
0 helpful votes
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November 28th, 2022

Burger king have the best wapper and chicken frise and there firse is amazing and just have flavor and i thing they should have a king wapper

Thumbnail of user mikeyi4
Illinois
1 review
2 helpful votes
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October 30th, 2022

The BK On Ridge Road Is Disgusting As Hell. I Went For The Brand New Whopper And Received A Long Strand Of Blonde Hair Along With The Whopper!

Thumbnail of user scottg1357
Utah
1 review
0 helpful votes
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January 7th, 2022

We stopped in because there was no line in the drive through. That turned out to be a 30+ minute mistake.

We had to place and correct our order 3 times, because they kept inputting the wrong items.

Once we finally got that figured out I drove around the corner to find another car at the window. (Even though it took so long to order).
We waited 5+ min for that customer to get their meal, then proceeded to the window.
They quickly took payment. (The only quick thing they did) and we waited for 15 min. The uninterested millennial handed me the drinks. We looked at them and found that none of them were correct another 5 min go by when a new uninterested millennial comes to the window and gives us another incorrect drink order...
At this point we just kept what they gave us dispite it not being correct.

Another 10 minutes go by, and we finally get outlr meal. And if course we made sure it was correct... It was not. So we ask for them to corret the order, taking at least another 10 min. Note the whole time we waited I watched the spinless, spoiled teen wander around pacing acting like his daddy forced him to go to work today, slouching with his hands in his grungy hoodie looking forlorn.

While we waited I noticed a line of cars stacking up. About that time another failure of our coddle the child culture came to the window. And tried to give me the drinks for another order behind me. I told him we had drinks but still didn't have food. He walked away with a bewildered look.

We finally received the revised attempt at completing out order, and wouldn't you know they got it wrong again. So I decided to cut our losses and just leave as my time is worth more that the trash they sell there now.

We pulled over to pass out the food only to find that they had shorted up a drink, on top of them not being correct In the first place.

Long story short... Burger King is no longer worth the time, money, trouble, or wear on your health.

They don't even have strawberry shakes anymore...

Tip for consumers:
Drive a little farther and avoid b
Burger King.

Products used:
Trash food, and incorrect drinks.

Service
Value
Quality
Thumbnail of user emah11
Czechia
1 review
0 helpful votes
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February 13th, 2023

The ice cream in burger king IS the best i go there everyday is it THIS best i love the burger
In burger king

Service
Value
Shipping
Returns
Quality
Thumbnail of user madelyns1
Michigan
6 reviews
9 helpful votes
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August 14th, 2016

Taste like poo, smells like poo, makes me think of poo, poo all around.

Thumbnail of user jackm1031
New Jersey
1 review
1 helpful vote
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August 9th, 2021

Nope this review site sucks. So does Burger King. Don't patronize either, ever!

Thumbnail of user deadr1
Maryland
1 review
1 helpful vote
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January 6th, 2023

The nuggets taste like rabbit nipples why do you even serve that?

Thumbnail of user alexy119
Pakistan
1 review
4 helpful votes
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April 29th, 2017

Sastyfd gd uyadyua ddfyu dayd dydf7df fd 7df dytafdi ad aaysfd asd asdasfd aduasgd asdga sudf dd guid wdgu dugd dud gdudg udg dugd ud udgu dy dgdud d7gdu dduie deiugd uede dye

Thumbnail of user martingwapoj
Philippines
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Hindi ako binigyan ng discount kahit na tumawag ako at ipinatext yung PWD ID number ko. Sana ma enjoy ko din yung discount gaya ng sa ibang fast food chains.

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