Blinds.com

Blinds arrived on time, in perfect condition. Sizing wss spot on!
My second time purchasing from Blinds.com.

Great website. Easy to maneuver through the ordering process. Very efficient ordering and processing.

First I was sent a blind that was much lighter than what was ordered online. They were good about sending a replacement. The installation has been a disaster. The parts lists to confirm that what I received is correct shows "no image" next to part numbers (see picture below), so I don't know if what I received is correct. The pictures on the instruction sheet don't match the parts I received. When I called service they emailed me the exact instruction sheet I already had. I explained and sent pictures to them that what I received won't fit. They said install it and send more pictures. When I explained and sent pictures of the center bracket sticking out so far that I can't mount the valance, they said it's on backwards. So, I drilled more holes in my door and mounted it the other way (see picture below), so now you can see the center bracket with screws above the valance. Not a pretty sight. After going thru 2 service people, very nice, but not very helpful, I was told I was suppose to receive the screws, nuts, etc ( see picture below) but they couldn't tell me what they were for. I had to use my own screws to mount the center bracket, since they weren't included with what I received. See picture below, the side pieces for the valance are too long, so can't be mounted without cutting them shorter. There's no hole at the bottom of the blind to mount the down bracket (see picture below). After spending many hours reinstalling, sending pictures & emails to service, they have stopped responding to me. This has been the biggest waste of time for a crappy product. I still can't believe this is Blinds.com. All the hours I've spent for 1 blind, at $1/hour I would have saved money to have a local company do the job.

It was easy and they were very helpful. Came to Hawai, but they did send it. And i'm just going on till I get to the office

Very impressive configurability, and a good job at describing/explaining what all the products & options are.

Easy to install & to manuever with the up & down blinds the only thing was I received no pulls for the order.

Great customer service, Uresa!
Took a couple of tries to get the right extension brackets but customer service was great and very helpful

Was very good, this is my 2nd order, color is perfect and matches my curtain, I like the mini blinds for my bedroom.

It was double blind. One of the blinds falling off of the stick so i had to reglue blind again. I did not expect that.

One of my sunscreens arrived wit a cracked cord anchor. I plan on glueing it because the job needs to be completed asap

My friend and I worked as a team to build out the project for my condo. It was fun and easy to do. Thank you team for the awesome promo!

I ordered from you recently and am so impressed with the quality of your products! I will buy more!

THIS IS A SCAM!
THIS IS A SCAM! DO NOT DEAL WITH THEM. Liees,, Lies, Lies,, scam. I ordered 1 single blind for more then $600 to test quality and color so we could do our whole home. It never showed up. They say it was delivered. Lie #1,, I tried getting more help from the tracking ( Dead end). They have cute message that say wait few more days and look in the bushes before calling. After calling and waiting more then 30 minutes with NO ANSWER I pushed 1 for a call back. Lie #2,, no call back. I called again nd waited 2 hours and 4 minutes to have what sounded like a robot or recording pick up and say " I cant hear you" nothing I can hear and HUNG UP N ME! After 2 hours of holding... I don't belive it was a real person,, SCAM. Then I decided since they wont pick up phone, I would reply to emails to leave message. Every email they sent me I tried to reply to and it says NO REPLY to that email possible SCAM... I started online chat that said wait time is 7 minutes,, about 10 minutes later the chat updated and said wait Tim is 7 minutes AGAIN,, Lie #4 SCAM. Finally someone started chatting and wanted me to reorder. I told them HELL NO cancel and get me refund. I want a refund# or Credit # something to prove I had a credit coming,, NO credit # or refund #,, Nothing,, just trust them to refund me. NEVER AGAIN!

Blinds.com made buying blinds so fun, like f*uck a birthday or Christmas... I'm buying blinds instead!

Very disappointed in the blinds they do not holdup to the winds and the cables keep coming lose and cables come out of the top.

Second time ordering these cellular blinds… love them, but didn't realize they weren't the same quality as our first order

Easy, easy! Great prices. The blinds are perfect for what we wanted. The colors weren't quite what we thought but close enough

Great selections. Easy to use site. Easy to pay options. Quick and simple and they ship to your door?! What?! No brainer.