Blinds.com

It mwas stressful in the measuring my windows but I think I got it right. I just hope it will look great on my windows!

Ordered these for my last home in Rockport Texas. Now ordered for my new home in Louisiana. Great quality. Great price for Bali.

There is some confusion about the dimensions and the control. Explicit instructions about dimensions aren't there.

Exceptional customer service. On time delivery. Great products. Schuyler was awesome to work with! I will use Blinds.com again

Super easy site, plenty of options, speedy delivery, quality blinds, love the cord-free option -- cats can't chew on cords hat aren't there

I like what I got and I will probably buy more in the future but I did unsubscribe from future emails there were just to many

Ordering (and changing an order) was super easy, I got exactly what I needed and I am very pleased with the product and the service!

Fast shipping great products, I love how it keeps the light out of the room perfect size for the room I need it for Thank you

Ordered blinds back in August. Spent approx $987.
Order came. One blind height and width were reversed-didn't fit
Blinds "sure fit" policy was enacted. Replacement blind shipped
Replacement blind was to arrive 9/10 or so
Replacement blind then moved up to 8/26
I was scheduled to be out of town on 8/26
I went to Fed Ex web site and rerouted shipment to local Walgreens
Upon returning home went to Walgreens with text message for order to get blind
Walgreens refused to give me blind with out Fed Ex tracking number which WAS NOT in text Message from Blinds.com
Walgreens refused to give me blind because my drivers license address didn't match the shipment. In the state of Ca driver's licenses are updated on line for new address. New license is not given until the license expires
So again, I phone blinds.com. I asked for a credit.
Credit refused.
Customer Service agent said another blind would be sent at no cost to my HOME.
Today, upon trying to track new order find out why I hadn't received the blind. It was sent AGAIN to the same WALGREENS and subsequently returned to BLINDS.COM!
Blinds does not answer their phones "due to covid."
Blinds does NOT answer e mails 'due to covid"
Blinds does NOT allow reviews of the company on their website at the current time---hmm maybe its because their service is SO MESSED UP-- they know it and don't WANT TO HEAR HOW SCREWED UP THEY ARE.
It's messed up companies like this that some how stay in biz, while good ones fail. If anything Blinds.Com should fail due to Covid.

Great fit, quality blinds. Would buy from here again...

One blind needs attention. Okay too much attention needed I this survey. I'm typing just to submit.

If you value your time and sanity, do NOT order from this company! After almost 6 months, my blinds are still not hung due to a series of ordering mistakes and a lack of availability to measure/install. I have never been more frustrated and disappointed by a purchase.

I first contacted Blinds.com back in July, and opted to pay for the professional measurement and installation service. The soonest they would measure my blinds was in August so I waited until then. Once I got the measurements, I ordered blinds that I wanted. The blinds took another month to be cut and shipped to my house so I waited until September for them to arrive. The company will only allow you to setup an installation date after you receive your blinds so I promptly called to set up a date. The soonest they could come to install my blinds was in October so I wait again. The installation day finally comes and I am overjoyed to finally have some shade in my house and blinds in my bedroom so I could sleep past sunrise. The installer (same guy who measured my windows) hangs most of my blinds, but is unable to finish the job due to some missing brackets. I call customer service. They apologize, and send me new brackets, instructing me to call again after I receive them to book another installation appointment. After getting the brackets a week later, I call to book the appointment, and the next available appointment is another month out in November. Another month comes and goes, and I am ready to put this blind business behind me. The installer (same guy again so they must only have one installer for my area) walks in... and then almost immediately walks back out since the wrong brackets were sent. I called customer service again. They AGAIN give a half-hearted apology, and send me new brackets, instructing me to call again after I receive them to book another installation appointment. At this point, I know that it will take another month, if not more due to the holidays, to get these blinds installed, and I practically beg the customer service rep for any options. Nothing. Having run out of patience, I asked for a refund on the installation fee. I am going to hang up my last remaining blinds on my own, and even if I hang them crooked, I will have the small satisfaction of not waiting yet another month.

Dont ask me how I rate the product when I have not received it yet with little word on when I will recevie.

Easy to use website /Great Selection / Prompt Delivery / Easy to install

No issues except I have to use 100 characters to get this great review!

Blinds.com has been the worst ecommerce experience I have ever had! They truly do not care about their customers and have no sense of customer service at all. I originally ordered custom blinds for what will be my baby's nursery. I got a great deal on the black friday sale and I fell pregnant shortly after. It was just perfect and I thought I would have my baby's curtains waaay before my August due date as the ship date was originally posted as Jan 12-20. January 20th came and went. I even gave them more time as I did not reach out until the beginning of February in regards to the shipping status of my order. This is when they replied back to me and told me that the manufacturer was having a hard time getting the fabric that I wanted but offered me other options or to wait for a new shipping date of mid March. I decided to wait until March so that I can get the fabric that I really wanted. March came and went. Then they finally reached out to me in April. They tell me because they can not locate the fabric, my order cannot be fulfilled and then once again provided me with other fabric alternatives or a refund. This is ridiculous! It took them nearly 6 months to realize they could not get the fabric to fulfill my order? I'm halfway through gestating a whole human but it took yall 5 and a half months to get in touch with suppliers just to tell me that you can't fulfill my order? What kind of nonsense is that? Then you are only going to offer me a refund for wasting my time for half a year and holding my money? Yall could have at least given me a credit or a discount for the inconvenience. I give you my money and time for a product and you can't at least reach out to me in a timely manner to tell me that my product cannot be made. Then you won't even give me a consolation to show that you were at least apologetic about wasting my time? INCONSIDERATE AND VERY UNPROFESSIONAL. DO NOT BUY FROM THIS COMPANY.

Easy. To purchase. Looks perfect on my windows,.,...,...,...

Easy to order. Great choices available. Reasonable delivery time. Great product! Will be back!