Blinds.com has a rating of 4.6 stars from 2,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.

service

698

value

108

shipping

113

returns

quality

2,359

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133,795 reviews

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Reviews that mention popular keywords

customer service (424)

web site (37)

window coverings (43)

installation instructions (36)

David V.

Washington

1 review

0 helpful votes

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Never Mind

June 12, 2023

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Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 13, 2023

SocialCare .. — Blinds.com Rep

over a year old

Hi David. Thank you for taking the time to share this feedback. As customer satisfaction is our top priority, I have shared your feedback with our Merchandising team for further review. If there is anything that I can do to turn your 3-star experience into a 5-star experience, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N

Dawn G.

Minnesota

1 review

0 helpful votes

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...

January 9, 2023

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Date of experience: January 9, 2023

Q&A (4)

Question

Is Blinds.com a scam or a legit company?

Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.

By Laurie M., over a year old

See more answers (5)

Question

Can you share a success story using Blinds.com?

Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!

By Stuart R., over a year old

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Question

I need to either edit or remove my review. I can't locate it?

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Question

Why does BLINDS.com post estimate delivery and give a tracking number when the blinds come from TURKEY and the tracking number can not be used on FED EX in the USA? Delivery Thu 05/07,2015 - Wed 05/13,2015 Tracking label created 05/10 but not shipped as of 05/13

Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.

By raju M., over a year old

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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Blinds, Doors & Windows
Houston, TX, United States
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SocialCare ..

Blinds.com Customer Service

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