Blindsgalore

User friendly website. Measuring directions were easy to follow, ordering was streamlined with options clearly explained. Neatly packaged with all hardware and directions included. Blinds look great installed. Thank you!

Blinds arrived without damage and within time frame. Installation was easy for one person. I ordered color samples ahead of time so I knew exactly what my blinds would look like and they looked exactly as expected. There was a child safety guard covering the chain which I promptly removed because there are no children in this home. Blinds go up, blinds go down. Smooth action and easy to use. My condo has never been darker at night, can't wait to see how much these blind help next summer.

I called to ask about the mounting bracket spacing when installing blinds end to end over a wall of windows. The agent gave me the required information and I was able to order my blinds correctly on the first try.

We received our order but the first blind we went to install was missing all of the mounting hardware and the pieces that hold the valance in place. We are both very experienced with creating working drawings and construction and the instructions were absolutely horrible. It made a very easy task so convoluted and difficult to figure out what needed to be done. Having a different mounting bracket shown then what we had added to the confusion. We got them hung. Ended up having to purchase hardware. Still waiting on clips to attach the valance. Ultimately once I get that I might re evaluate stars. I like tge ease of the remote but the directions for programming that were not any better.

No response and no hardware yest. Will revaluate stars if we get hardware. And clips to attach valance.

I waited many weeks for the blind to be delivered. I had measured to install inside the window frame, and have installed many blinds that way in the past. I didn't realize that the metal hardware would be clearly visible at the top of the top of the frame; I've never seen anything like this before. The blind itself has the appearance as it was described, but the quality of the slats seems only fair; they are lightweight and flimsy, and appears vulnerable to breaking or splitting.

Ordering these was as easy as it always is. I've ordered several sets of blinds from you over the years. The product is quality. The lead time is fairly substantial, and for the first time, I didn't get my initial choice, as the specific color I wanted wasn't available?! Also, these blinds are VERY hard to twist with the wand. So-much-so that it bears mentioning. My alternate color is acceptable, however, and will accent the flooring and decor. The room-darkening effect, when closed, is also what I was looking for in this room.

You guys emailed me to inform me that my first-choice of colors was not available. The emails were clear, and I was chose another color, which was confirmed.

As a former architect/builder, I have experience doing general and complex home maintenance projects. The online ordering process was straight forward and the duration from order date to receipt of the shade was relatively short. The shade was well packaged with bubble wrap in a durable cardboard box. Installation instructions were simple enough to follow with simple tools most people have around the house. Other than leaning over the counter to install it in the window opening, it was a breese.

It was a little disconcerting to have the ship date continually change, and that the customer service rep could not tell us anything. I understand that your company and reps are not connected with the factory that actually makes the blinds, so there is a disconnect. Other than that, the blinds are perfect and we are very satisfied

see comments above

The vertical blinds we purchased were well-priced, but the fabric slats are far thinner (and thus more translucent) than others we considered. The quality of manufacture is still good. We were expecting delivery to take no more than 2 weeks but they were finally delivered after 3 weeks.

The customer service agent explained why our order wouldn't track with the shipping company even though it had been shipped

I called because i wa yes to be sure i was replacing my blind with the same one i bought 30+ years ago. The gentleman on the phone was very helpful.
I really appreciate reaching someone to speak to rather that some automated response system.

This was our 3rd home using Blindsgalore. Ordering was ok but it was difficult to get shipping updates. The blinds are pretty awful. You have to pull so hard to get them down I don't think they'll last very long. Already the clips are breaking off having to pull so hard. Maybe next year I'll throw out these $660 blinds and start over with another company. Will never use Blindsgalore again.

Emailed abt issue and never got a response

Placing my order was easy, the price was fair, and the blinds were well packaged and delivered in a reasonable amount of time. Also the blinds were extremely well made and the correct color and size I ordered. They were also very easy to install and look great in our room. I would definitely recommend this company to anyone looking for quality "do it yourself " blinds.

Easy to order online but it would be better to have a description of color choices. The low quality is reflective of the low price. The blinds look OK but seem fragile and probably will not last the test of time.

The blinds and the price are good and as described. I did have difficulty with the website and contacting my assigned agent, both by email and phone. It took several phone calls, but the order finally went through. The blinds arrived appropriately 2 1/2 weeks after ordering.

Described above

It turned out well, but the instructions were somewhat unclear. I would have loved better diagrams. On the ordering side I would have liked exact dimensions or instructions on what to measure so I could figure out if I wanted a trim return and how deep I would need it

I used Blinds galore before at a previous build. But this time for some reason it's been a disaster. I have called about my Stair A shade. It first arrived the wrong size. 2. then the wrong color, 3 now the wrong size again. Sent the first one again. I'm so confused on the issue.

Hard to get a call back and information.

From ordering on line to delivery. I wish the rest of my remodel went as smooth. I was nervous about going on line but the web site was so easy to use and delivery was earlier than expected! I absolutely love them!

They did replace a worn out remote control for free but it took several follow-up calls and over 2 months to get it. They had to get it from the manufacturer. They did not keep us informed of the status and I had to call back several times to finally get it.

The cordless shade was well designed. The samples were great as was the communication. I appreciated the updates. The only issue was that the installation directions was poor in that the description was hard to follow. This was not my first time having to install a cordless shade but every company is different. I would appreciate a specific step by step video and paper guide or downloadable PDF.

I measured two of my blinds incorrectly. Blinds Galore remade them for me at no cost….all I had to do was donate the incorrect blinds, get a receipt and send it to them! What company's do that? I love the experience I had and will do all my business with Blinds Galore.

They responded to my emails quickly and helped me fix my mistake.

My first experience with Blindsgalore and I am one happy customer. Delivery was fast and blinds fit perfectly. This is also the first time I've had cordless and I love the fact that I can just lift them to any level. Thanks Blindsgalore.

These shudders totally changed the overall appearance of our rooms, in a VERY positive way. Instalation was easy and straight forward. I'm sure we'll be happy for many years to come because of this purchase.

Install questions.

I can't say enough about the customer service with placing this order. After breaking our initial blind pull string, the representative gave us a couple of options to replace or repair the blind. We chose to replace the blind and it is now installed and looks awesome! Thank you!

See above.

I like the fact I can look at my order history that shows measurements and product which makes it so easy to re-order to match the rest of the house. I also like the free samples that makes it very easy for us to decide. Thank you.