• Blindsgalore

Blindsgalore

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Overview

Blindsgalore has a rating of 4.6 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindsgalore most frequently mention customer service, great quality, and timely manner. Blindsgalore ranks 4th among Doors & Windows sites.

  • Service
    469
  • Shipping
    15

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.2%
Positive
1,165
Neutral
55
Negative
43

Instant Feedback

4,726 reviews

4
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How would you rate Blindsgalore?
Top Positive Review

“Day/night shades”

Michael H.
10/27/24

The product was simple to measure for and install and it looking great. I'm giving 4 stars instead of 5 because delivery was a little slow with the order being held up at customs given I am in Canada.

Top Critical Review

“Beautiful product but difficult to use”

Shawn P.
9/19/24

The blinds I got look very nice, but the cord is extremely difficult to operate. What I called the company, nobody was able to help. I called on a Sunday when they don't have people who are actually able to help with the product or installation.

Reviews (1,536)

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Reviews that mention popular keywords

blinds galore (106) quality product (49) customer service (348) custom blinds (29)
Thumbnail of user brendas2947
Ohio
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I ordered the blinds and was given what I thought was a reasonable delivery date. Then I receive a notice that it was going to be much longer. I was very disappointed. I will say customer service explained the delay and I actually received sooner than the last promised date so that was good. The blinds were easy to install and look great...just what I wanted.

She explained the reason for the delay and offered that I could change my order to receive a different blind sooner but I decided to wait for what I had ordered.

Reason I chose this business:

I chose because they had what I was looking for at a reasonable price.

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

We do our best to avoid any production delays, but they can occasionally occur... your understanding is appreciated.

Thumbnail of user gregc639
Connecticut
2 reviews
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

My son has your blinds and he absolutely loves them. They are all on a timer.
So when you had the sale, I purchased the 6 blinds.
All I can say I love the fabric I picked out and love my blinds.
Thank you

When i first got one big blind for my sliding door, the header came damaged twice. The third one was the charm. It was perfect.

Reason I chose this business:

My son's recommentation.

Service
My son has ordered from you before
October 21st, 2023
Verified site experience
• Previous review

My son has ordered from you before. Your site was easy to navigate and to order the swatches.
Thank you

Reason I chose this business:

My son & DIL love your product & recommended blind galore to me.

Thumbnail of user deboraha1747
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I ordered a wood cornice with a 2" return. The brackets I was sent were for a 3" return. When I called to request the proper brackets, I was told that I was sent the only brackets they had and I should send the cornice back so they could make it a 3" return! No common sense. Why sell me a 2" return if you don't have the proper hardware to install it? I'm instructed to return the cornice? Really?

Instead of sending me the proper hardware to install my wood cornice, I was told to return the cornice & another would be made to fit the brackets????? Does that make any sense?

Reason I chose this business:

Had wood Cornice in style I needed.

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

We are sorry to hear that you are having issues and will be reaching out privately to address them immediately!

Thumbnail of user carold2231
Florida
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

This is the second time I have ordered blinds from Blinds galore. The order was processed in a timely manor and the blinds are what I expected. One of the blinds has a faulty rod turn and I have to push the rod in to turn the blinds. I don't think this will last. The other problem is the valance. The plastic holders are cheap and the valance is able to pull out of them because the clip is open on both ends.

Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

We will be reaching out privately to assist! Thank you for your feedback!

Thumbnail of user brentk197
Canada
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Measuring & ordering was simple and easy with the instructions provided on the website. Blinds were the correct size easy to install and look good. I ordered the rolling blackout blinds. They arrived quick with free shipping. Very happy with my purchase.

Reason I chose this business:

Great price, free shipping with good instructions

Thumbnail of user craigk512
Alabama
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I have now ordered 15 motorized cellular shades from Blindsgalore over a period of three years. Due to manufacturing issues I have had to replace two shades which they handled with exceptional efficiency and minimal stress/red tape. Every person I have dealt with has been professional and their guidance through the remote and shade programming was indispensable. I could not recommend a company with more confidence. Thank you Blindsgalore for going above and beyond even my expectations! Craig K

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Thank you for this great feedback! And thank you for choosing Blindsgalore!

Thumbnail of user alishaf252
Michigan
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Shipping took forever!shipping took forever!shipping took forever!shipping took forever!shipping took forever!shipping took forever!shipping took forever!shipping took forever!shipping took forever!shipping took forever!shipping took forever!shipping took forever!shipping took forever!shipping took forever!

Thumbnail of user andyg493
Massachusetts
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

We outfitted our whole school with blinds from Blinds Galore about five years ago. From time to time a blind wears out and has to be replaced. The ordering experience was one replacement blind was smooth and they also upgraded us to the cordless type.

Reason I chose this business:

Existing installation in school

Thumbnail of user susanp3493
Canada
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

We were not at all happy with the chain guard attached to the chain (a Canadian safety regulation) as it impeded the open/close ease of movement of the blind. Had it not been removable, we would have returned the blind. We removed the guard, the blind moved easily, and we kept it. The size, colour, and effectiveness in blocking light were exactly as advertised.

Reason I chose this business:

I am a returning customer & have found Blindsgalore to usually have the best overall sale prices compared to other sellers online.

Thumbnail of user sandyf387
Illinois
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I ordered previously to get sun/wind shades on a screen porch and found the whole process very easy. Installation was not difficult at all, and they have proven to be very effective.
I decided this season to order two more blinds that are slightly different in there configuration but again the order process was easy online the delivery was efficient and installation was not difficult. They proven as well to be very successful.

Reason I chose this business:

The online information to place the order was well laid out an easy to use, and the prices were competitive. After receiving the first blinds, I ordered and seen the quality was very good. I went ahead to order more.

Thumbnail of user katiet396
Michigan
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

I have bought multiple window treatments on this site. This time I bought one treatment for my master bedroom. I ordered the free samples ahead of time and it really made my decision easier. The order was easy to make, came timely, and looks great. Also easy to install.

Reason I chose this business:

The service has always been great, they stand behind their product, the free samples and great so that you can see the colors in your space.

Thumbnail of user geenun
California
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I liked that the customer support line was responded to by a live person who knew what they were talking about. It was easy to do business with them and the contractor they suggested for measuring and install was really professional.

The rep understood my issue and walked me through a good solution. Happy with the product I had installled.

Reason I chose this business:

A friend recommended them to me.

Service
Thumbnail of user ninay46
New York
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

I had to return the Bali blind I ordered and I ordered a Blinds Galore cord free blind. Recieved it very quickly!
I am so happy with this blind in every way and
I can highly recommend their store brand.

Reason I chose this business:

I was able to get a lot of help from their designers.

Thumbnail of user jennik32
Michigan
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

We previously were told it was not possible to make a blind for our half moon window and yet you did. The color matching tool was amazing. I loaded the picture of our room and the tool indicated a color I would never have guessed would work but it was perfect. The communication with your company, both through the purchasing questions and the process for completion was excellent.

The response was quick and the issue was resolved within 24 hours.

Reason I chose this business:

We had previously had a terrible experience with a local company and after a major dispute forcing them to allow us to return the expensive and terrible blind, we went on the hunt for a resource to accommodate our need. Your staff answered all of our questions when we called professionally and throroughly. To our surprise, we were able, not only to have you fill a difficult order, but with such a reasonable price.

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Blindsgalore aims to please! Thank you for your feedback!

Thumbnail of user robertr5922
Maine
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Blindsgalore kindly allowed me to reorder blinds after I used a wrong measurement and change my order to room darkening blind as opposed to the light filtering. Perfect transaction and product from start to finish.

Customer service was very easy to work with and they were very understanding of my issue. I also very much appreciate being able to talk to someone I could understand without a foreign accent that I usually have a hard time with.

Reason I chose this business:

Repeat customer

Service
Thumbnail of user laurencew84
Virginia
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

The blinds were extremely well packaged and arrived in perfect condition. Installation was easy. Printed directions clear. The fit was perfect (follow the measuring directions carefully. If you do the result will please you.)

Reason I chose this business:

Thhere were stellar reviews to begin with. Also, there was a sale going on and a good return policy, so I felt confident in giving Blindsgalore a try. I'll be a repeat customer.

Thumbnail of user charlenee108
Delaware
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I spoke with a representative since I didn't see the length I needed for a single rail, double blind. She suggested getting two single blinds and using a double valance. Voilà, problem solved and $$$ saved.

Reason I chose this business:

We had ordered in the past and were happy with quality, price and customer service.

Service
Thumbnail of user jamesg5545
New Jersey
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Bought an up-down/down-up blind for the bathroom. Easy to install with a 2 inch lip between window and frame. Snaps right in. Hardest part was attaching the finger tabs and if you push them on really hard they snap right in place. Easy to adjust as well.

Thumbnail of user loum348
Arizona
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

The consultant i worked with was able to answer all my questions to give me a product (shuutters & shades) that fit perfectly. My husband and I did the measure and install was easy with all the instructions that were provided.

Very helpful and courteous.

Reason I chose this business:

Referred by our daughter who used them with equally great results.

Service
Thumbnail of user conniew736
Washington
1 review
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

When I first ordered our blinds I entered the dimensions incorrect. I contacted Blindsgalore and they were very helpful in replacing them at no additional charge. The new blinds arrived and look great.

When I first ordered our blinds I entered the dimensions incorrect. I contacted Blindsgalore and they were very helpful in replacing them at no additional charge. The new blinds arrived and look great.

Service
Thumbnail of user deweyp24
Illinois
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

It took a lot of patience to deal with this 87 year old, less than technically proficient, slow, and one who asked a lot of questions, but your staff more than accomplished the task. As a result, I was 100% satisfied with my shades. And I now have two more orders that have already shipped. Thanks, and you get a high recommendation from me.

As stated above.

Reason I chose this business:

Online search. Impressed with amount of information on your Webb site.

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Thank you for your kind words!

Thumbnail of user fuzzyv
California
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase
• Updated review

So far so good! Was in search of a company that would ship to Alaska and I'm hopeful that this will all work out!

Follow up; Blonds were sent in three seperate boxes, two arrived on time together and the third box was presumed lost as Fed Ex had passed it along to USPS and it hadn't arrived. I eventually called the company and they were about to reorder the missing blinds and as chance would have it the third box arrived, albeit a week and a half later. End result was all good!

Good customer service, helpful!

Reason I chose this business:

They shipped to Alaska

Service
So far so good!
July 28th, 2024
Verified site experience
• Previous review

So far so good! Was in search of a company that would ship to Alaska and I'm hopeful that this will all work out!

Thumbnail of user patriciab4996
Florida
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Website is easy to navigate and customer service representatives were very helpful! The cornice gives my windows a nice clean look and they are attractive. I am also able to put lightweight mementos on them to add some interest and color! Very pleased with them!

Reason I chose this business:

The cornice on the website matches almost identical to the one I currently have and the price was definitely right!

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

Melissa is a gem! We appreciate your kind words!

Thumbnail of user nicolew2110
Massachusetts
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

We've had problem with too much sun coming into our office for years, but we didn't want to add blinds because we didn't want to block our amazing view and knew the windows are too high, so we can't reach the top. The battery-operated remote-controlled sunshades are perfect... the take away the blinding light but allow complete view to be shown through.

Thumbnail of user miam377
California
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

An agent helped me find my previous order. I went ahead and ordered but thought the dimensions were on the email he sent. Another agent noticed it didn't it match either of my previous orders but was in fact the default measurements and called me. Very grateful…

Service

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Thumbnail of user obregono
Alex O.
Typically responds within 4 days

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