• Blindsgalore

Blindsgalore

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Overview

Blindsgalore has a rating of 4.6 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindsgalore most frequently mention customer service, great quality, and timely manner. Blindsgalore ranks 4th among Doors & Windows sites.

  • Service
    469
  • Shipping
    15

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.2%
Positive
1,163
Neutral
55
Negative
43

Instant Feedback

4,727 reviews

4
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How would you rate Blindsgalore?
Top Positive Review

“Day/night shades”

Michael H.
10/27/24

The product was simple to measure for and install and it looking great. I'm giving 4 stars instead of 5 because delivery was a little slow with the order being held up at customs given I am in Canada.

Top Critical Review

“Beautiful product but difficult to use”

Shawn P.
9/19/24

The blinds I got look very nice, but the cord is extremely difficult to operate. What I called the company, nobody was able to help. I called on a Sunday when they don't have people who are actually able to help with the product or installation.

Reviews (1,536)

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Reviews that mention popular keywords

blinds galore (106) quality product (49) customer service (348) custom blinds (29)
Thumbnail of user victoriap1583
Illinois
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I am so excited for these blinds. They are a light color which initially made me a bit nervous but with the motorized option they will never need to be touched!

Thumbnail of user davids12728
Pennsylvania
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Blinds are exactly as described. Color matches with room and installation is easy. Customer service was very helpful as well. Will definitely order more from here.

Service
Thumbnail of user sarahf1813
Canada
1 review
0 helpful votes
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September 20th, 2024
Verified purchase
• Updated review

Everything fit and most were easy to install. Roller shades were a bit more difficult, never had installed those before. However, they worked out perfectly in the end.

Customer service contacted me about the roller shades not being available in the ordered width. Turns out they were available and my first reply to that email went unanswered. Didn't know that I was getting what I ordered until they arrived.

Reason I chose this business:

Existing customer

Service
All but two windows in my house are the same size
March 5th, 2024
Verified site experience
• Previous review

All but two windows in my house are the same size. Blindsgalore makes it easy to reorder.

Reason I chose this business:

Already a customer.

Easy to reorder since almost all my windows are the...
December 26th, 2023
Verified site experience
• Previous review

Easy to reorder since almost all my windows are the same size.

Reason I chose this business:

You sponsor Adam Carolla podcast

Thumbnail of user karenb3548
Virginia
2 reviews
0 helpful votes
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August 6th, 2024
Verified purchase

Ordering online was effortless, but delivery took a bit longer than expected. Installation was easy. All product seem of good quality except the cord tension device- it broke easily and we had to find a fix, but it all turned out great

After reviewing order, noticed that one of the blinds was interior instead of exterior. Customer service remedied that with one call.

Reason I chose this business:

Price was good for custom lengths

Service
Thumbnail of user sandyl539
California
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Perfect size and color! An excellent value for the money. They were on back order and took about 6 weeks to arrive, but other than that, everything was perfect.

Reason I chose this business:

Found during my online research.

Thumbnail of user barbarak2180
Michigan
1 review
0 helpful votes
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August 15th, 2024
Verified purchase
• Updated review

Very happy with our new solar shade, both in its appearance and its function. Ordered the 5% filter shade and it definitely makes a difference in reducing the heat of the sun coming through our living room window. Had a problem with delivery of original order, but that was a Fedex problem. Customer service at Blindsgalore was outstanding in remedying the situation. Would gladly recommend them.

The delivery service claimed to have delivered the shade to my doorstep at a specific time on a specific day. It was nowhere to be found. Filed a complaint with them. Also contacted BG a couple of days later to inform them of the problem. They immediately got to work on a replacement. Outstanding!

Reason I chose this business:

Did an online search for solar shades. Liked the appearance of their shades, the options and the price.

Service
Worked as expected
July 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Advertised sale

Thumbnail of user christiner2037
Colorado
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

We did the Cordless TDBU blinds and they look great! Exactly as described and arrived quickly. My husband did poke through one side on installation, but we were able to turn it around and it still works. So be careful on install, otherwise they've been awesome!

Reason I chose this business:

I noticed my friend's blinds and asked where she got them. She recommended Blindsgalore!

Thumbnail of user lindan2013
Arizona
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

My experience with blindsgalore was great! While ordering my blinds, the questions to fill out about what I wanted were so easy to answer! When i received my order I was so excited to see that my blinds were exactly what I ordered. They fit perfectly! Their bamboo blinds, and really updated my kitchen, I wish I knew about them sooner. I will always recommend them! And can't wait to order again. This time for my bathroom!

Customer service was great! So great and happy, Iove talking to people who are in a great mood and ready to help. Makes it so much easier.

Reason I chose this business:

I choose Blindsgalore because they had so many choses to pick from, and they had the most beautiful bamboo blinds that i wanted. And of course the price was great! They had a sale of 50% off!

Service
Thumbnail of user wandap428
Canada
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Haven't hung them yet as I am waiting to remove air conditioner. Have ordered 4 times now and have never had a problem. Good product. Very pleased with all my past purchases.

Thumbnail of user chrisb4755
California
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Easy to install, directions helpful, we are not handy and we're able to figure it out. Professional staff and quick delivery of a quality product. Thanks!

Thumbnail of user terrib827
District of Columbia
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

I was a little apprehensive about ordering my blinds online without seeing them first. However, I was very impressed with the quality and ease of ordering them. They came very well packaged were easy to install and fit perfectly on my patio windows.

Reason I chose this business:

I needed to find a place I could get custom-made blinds at a reasonable price. I read the Reviews online, which were very well and decided to take a chance

Thumbnail of user alexm2649
Illinois
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

When my order came in I realized there was a mistake when I ordered my blinds. I called customer service and explained the problem. Problem corrected and new blinds received within 10 days. I am very pleased with my new blinds.

Service
Thumbnail of user lawrencel1450
Illinois
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Everything was very simple to install, one-person, less than 20 min (or 40 if you have to remove prior blinds and are a novice), and they look and function great.

Reason I chose this business:

Good price, sale at the time, nice site

Thumbnail of user sandras4198
New York
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Blinds good but instructions to hang them were horrible and incomprehensible and pictures tiny and useless. So I hung them with command strips as they stay down all the time. You need to rewrite instructions.

Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

We regret that you had any issues with the installation of your shades. Our service team has many tutorials and videos that we can send to help answer any questions!

Thumbnail of user susany1028
Illinois
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Easy to order, but delivery took a long time. Also, would be nice if your delivery allowed you to modify info with the shipper. Like being able to specify "leave on back porch" or if you see that the delivery is scheduled for a date that you are away, to say "deliver after Saturday". Stuff like that. On both my orders, the shipper delivered on dates when I was on vacation and the package just had to sit on the porch.

Thumbnail of user stellam243
Texas
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I've been very happy with the cellular shades I received from Blindsgalore. All products were made to my specifications and were easy to install. Great customer support as well. Thanks!

Reason I chose this business:

They had what I needed at reasonable prices.

Thumbnail of user deand463
California
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

If I had not contacted your customer service to find out how much smaller the blinds would be versus the size I indicated, they would have been too small.

I had lots of questions; your staff found all the answers even if they did not know them at first.

Reason I chose this business:

You had the exact stain color I wanted on your sample.

Service
Thumbnail of user dianam1828
Tennessee
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I placed my order online easily and the order was confirmed. Unfortunately, the fabric/color I wanted was backordered and was not expected to be available for around 3 months. Too long! I contacted customer service and asked if I could choose another color and find out if it was in stock. This took several days, but it was worth waiting to find out if I could proceed using my second color choice. That fabric was indeed available and I received my order quickly. I'm pleased with the product and it is doing the job I intended.

See details above.

Reason I chose this business:

Price, product, ease of ordering.

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

While we regret the fabric outage, we are glad to hear that our team was able to help you select a different color and that the results are a success! Thank you for choosing Blindsgalore!

Thumbnail of user joelp503
California
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

My purchase from Blindsgalore was a major disappointment. I ordered 2 identical mini blinds. 1 was fine. The other, I came to learn, was clearly defective. If Blindsgalore had any quality control they would have seen that immediately: the wand attachment COULDN'T MAKE THE BLINDS OPEN OR CLOSE. After I described the problem to Blindsgalore customer service they sent me a cheap little plastic replacement part. That part proved useless because the problem was a bent head rail (I had to view an online video to figure out the problem in the mini blind assembly). After I sent Blindsgalore a photo of the problem it took almost 2 weeks to receive the replacement mini blinds. So to review: Blindsgalore sent me a defective product, expected me to repair it and finally took way too long to replace it. I'll take my future business elsewhere.

Customer service was courteous but took way too long to fix the problem with their defective mini blinds.

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

We regret that you had any inconvenience and will be reaching out privately to address!

Thumbnail of user sherrit182
Canada
1 review
0 helpful votes
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August 10th, 2024
Verified purchase
• Updated review

We have ordered blinds for my entire home and the excellent quality blinds look wonderful. They are very easy to install and the free shipping was the reason I purchased them and will continue to purchase from them.

Their blinds are great
May 30th, 2024
Verified purchase
• Previous review

Placed the order online and got my blinds sent to my home. So easy and free shipping to NWT.

Reason I chose this business:

Free Shipping to NWT

Thumbnail of user randyr897
Georgia
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

I order blinds from BlindsGallore in two phase's. The first phase went perfectly, arrived on time 2 weeks after placing order. The second phase not so good. We order 5 more blinds, only 3 arrived after 2 weeks after placing the order. The next day I call about the other 2 blinds, they stated they were going to check on the order. I had to call back 2 more times, then they sent a email stating waiting on payment. I called again and was told it was not their fault the manufacturer forgot to add the other 2 blinds to the order. They said it was expedited. So 5 weeks after receiving the 3 I received the other 2. No sorry for the delay. This was not good business.

Service
Second order.
May 14th, 2024
Verified purchase
• Previous review

I order blinds from BlindsGallore in two phase's. The first phase went perfectly, arrived on time 2 weeks after placing order. The second phase not so good. We order 5 more blinds, only 3 arrived after 2 weeks after placing the order. The next day I call about the other 2 blinds, they stated they were going to check on the order. I had to call back 2 more times, then they sent a email stating waiting on payment. I called again and was told it was not their fault the manufacturer forgot to add the other 2 blinds to the order. They said it was expedited. So 5 weeks after receiving the 3 I received the other 2. No sorry for the delay. This was not good business.

Reason I chose this business:

For timing, price, and ordering convenience.

Service
Thumbnail of user briane2254
Oregon
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

This is my second time buying blinds through Blindsgalore, and once again I'm very pleased with my purchase. Sizes came exactly as I ordered, quality is great and installation was fairly easy.

Reason I chose this business:

Internet search and reading reviews.

Thumbnail of user robertw3812
New York
2 reviews
0 helpful votes
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July 29th, 2024
Verified purchase

Finished product blocks almost all light. More
Challenging to install than window blinds. Printed installation instructions are for an old product and only marginally apply. Hint: use the online information.

Knowledgeable person at blindsgalore answered my questions before I placed my order

Reason I chose this business:

One of very few companies offering a motorized skylight blind

Service
Thumbnail of user maryh5286
Colorado
1 review
0 helpful votes
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September 10th, 2024
Verified purchase
• Updated review

You have a wonderful website that makes shopping very easy! Love all of the many choices and am so very happy with my blinds that beautify my new house!

They were great. One blind came defective and they sent me a replacement quite quickly! Thank you for a nice customer experience.

Reason I chose this business:

See above, and reasonable prices and policies

Service
Thumbnail of user customerc219
Customer C. – Blindsgalore Rep

We appreciate the compliments!

Always quick and easy, love the blinds!
August 5th, 2024
Verified site experience
• Previous review
Great website, easy to shop and view colors!
June 25th, 2024
Verified site experience
• Previous review

Great website, easy to shop and view colors! This is my second order!

Reason I chose this business:

Very happy with first order, blinds are beautiful!

Thumbnail of user kristieb171
Sweden
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

I found this company online, placed an order for blinds for my RV. They are absolutely perfect! I did have to reach out to the company to get a status on the order because the online info had not been updated. But once I did, the communication was good. My order was delayed 1 week. Once it shipped, they arrived 1 day early and installing was good, just followed the instructions and everything has been great!

Information online had not been updated. Sent an email checking on the status. Customer service responded right away and I was updated the rest of the time before I received my order.

Reason I chose this business:

Lots of options!

Service

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Thumbnail of user obregono
Alex O.
Typically responds within 4 days

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