Blindsgalore

The company made good on sending me another order to replace the blinds than had been sent that were Damaged

The person understood my needs

This is the third time ordering binds.
We are always happy with the binds.

When we ordered the Motorized binds we didn't realize we had t order the remote separate.

We had to call and next and after being given two different prices we finally orders the remote.]
The remote did not come with instructions As of today I still can't use the bind.

It would have been helpful to know how long it would take from the point of ordering to receiving. It did not seem clear to me in the ordering process that it would take so long

The blind installation was quite easy right down to your list of tools that was needed. They fit perfectly.

We were having problems with the website for entering our measurements & type of blinds. Turns out we were on the wrong page for the final sale.The customer service was excellent in explaining where to go next. We knew right away where we had to be.

Just needed samples to help decide colors. Not sure what direction I am going as far as window coverings.

The whole process went smoothly and quickly. I have ordered from Blinds Galore two times. Both times were exceptional.

Disappointed I have to replace the damaged shade but very happy with the quick response on shipping a replacement.

Five minute call, explained issue, they immediately agreed to ship replacement. Very easy.

The previous ones lasted seven years but finally needed to be replaced. We happily re-ordered the exact same item.

excellent

Measurements were exact! Love how fast they were delivered… will definitely order from here again in the future.

Site had easy to follow measuring directions and simple blind material selection which made everything easy. They also sent me all the color swatches I asked for - and quickly.

The blinds I ordered are exactly as I ordered them, and they fit perfectly. It is much appreciated to work with a fine company like this. Easy to use website...

The process was very easy and the measuring instructiins were easy to follow. All the blinds came in as ordered with no issues. Delivery was very fast too. Received in less than 10 days.

I take great pride in my front room and didn't want the blinds to look cheap or shabby. I also am on a rather tight budget, so ordering blinds was a bit daunting. But using the samples that were mailed to me, I picked out my favorite and ordered. They came so fast! I hadn't even had time to prep my window. Once we installed them, they became my favorite feature. They allow in cool air through the upper window, provide gentle shade during the day and blessed privacy at night. To say I am pleased with my purchase is an understatement. For the price, the quality and the customer service (they helped me sort out how to keep the blinds level upon retraction), I would highly recommend this company!

When we first installed the blinds, we couldn't seem to get them to raise properly. Within 30 minutes, the service rep had us magically raising them perfectly.

I recommend Blindesgalore for drapery in your home. I am very pleased with my custom drapes, they are well made and beautiful.

Purchas 3,shades came through perfect. Week later ordered another one, come through a different shade of tan. Sent pictures in, told me it's the way sun is reflecting, Not true. Took it down and can definitely see the difference.

This factory said , could have been from a different lot.Not all material and color is the same. Can not do nothing more. I need 8 more, looks like I will go to another company..

Zero communication for weeks. Then a ship notice. It didn't say what it was. One valence arrived. No information about the 5 blinds or other two valences. I called every day for a week and kept getting told they would get back to me with status. No return calls. Until I spoke to a supervisor. She advised when the product would be shipped. Then the tracking information was of little use. It did not say what was in each box nor where it was besides FedEx saying a shipping label had been created. They finally showed up. Easy installation and they look great but the experience overall was not so great.

They kept saying that they would check with the factory and get back to me. No one got back to me until a supervisor was contacted.

I have ordered from you on multiple occasions, both for myself and for my workplace. Your website and ordering process is easy and thorough. Installation of your products are a snap. Thank you!

Very pleased with the quality and delivery time. I would recommend Blindsgalore to anyone who needs top quality blinds.

I ordered 3 solar shades for my porch with 10% openess. The porch faces west, so the sun still shined through with too much light and heat. I called and Blindsgalore and let me order 3 replacements shades with 1% openess for no cost difference. The replacement shades work good on my porch now.

I was a little disappointed with the communication process. I needed a different openess and called to inquire about an exchange. The representative was helpful, and did a verbal reorder. After I completed the phone call, I did not receive any confirmation of a new order until they shipped, about 8 days later. I think at least 1 email would have been helpful.

Need help. Not happy with order. Please send me brackets, I only got one. Instructions are too vague for install and impossible without the right pieces.

I am very pleased with my new blinds. I called customer service a few times and they were knowledgeable and personable.

I was disappointed that my initial order was delayed but very pleased to get them installed by July 3, one day before my July 4th deadline.

I was disappointed that I was not informed of a delay with my order - it took weeks to get my 2nd set of blinds. (The manufacture could not meet the desired spec so the order was placed on hold). If I had been sent a delay email I would give 5 stars.

I had boughten window shades from this company about 10 years ago and I needed to replace 2 shades. They were able to find my order from the past and remake the shades for me to the previous dimensions. Very happy with the products and service.

polite and very helpful

I was concerned because I hadn't done this before, but it seemed easy. The blinds were beautiful and fit perfectly! So easy so nice so simple! And they're very elegant looking!