On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Had issues migrating a site to bluehost. Customer service had the technical knowledge to fix the issue in one call.
I had very few issues.
When I need help, I can get it.
Fifty characters needed for the review is annoying so I'll complain about that.
Fifty characters needed for the review is annoying so I'll complain about that.
Fifty characters needed for the review is annoying so I'll complain about that.
I initiated a chat on Bluehost to upgrade my Name Servers for my domain name. My support person did an excellent job updating them and was polite and respectful the entire time.
The level of customer sensitivity was outstanding experience.
Yeah, I'll keep my account with them open. I just have one site and it's very responsive.
He went the extra mile trying to fix a critical error on my website and he did it with success! I'm very grateful for that!
I Was Trying To Add A New Payment method
And The System Makes It Very Easy, So I Was Able To Process It Successfully
Bluehost offers good Wordpress hosting and support. In my most recent customer service contact I was looking to understand why Bluehost created an extra domain that I didn't request.
I submit that the internet solutions... Domain registration and web hosting solutions of Bluehost I subscribed to was good. I have been a customer of/subscriber to Bluehost since 2018 (about 5years).
I recommend Bluehost for her really good internet solutions.
LA EXPERIENCIA ES MUY BUENA Y SEGURA, SIGAN HACIENDO CAMBIOS PARA MEJORAR EL SERVICIO
They try to be fast and usually are. One time the young lady did not solve my issue.
I can't find the way to elegant themes and divi.
I was helped immediately and everything went smoothly. No problems at all.
I forget, but the issue was resolved so I'm happy:-):-):-)!
Enjoying the speed most importantly
Love the feature which is working for us at the moment
Answered all of my questions, they were all supportive of my ideas
Got charged accidentally, and they immediately gave me my refund. Thank you!
So far, I have nothing but praise for the support I have received.
I had no issues with the changes I needed to make. And please do not ask for fifty characters or more.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Web Hosting Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members