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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I don't recall if I needed help. If I did, I don't recall what for. Sorry.
Geschwindigkeit der Webseite könnte ein wenig schneller sein, sonst alles ok danke
I am a freelance writer and it is very important that all systems be up and running for me at all time because time is money. Sometimes I turn to people who think they know tech, but really don't. I had a technical issue with my website, which is hosted by Bluehost and the customer service rep took the time to identify the issue and mitigate it.
I have work with Bluehost for more than 10 years and I always found a great suport quality as well as great comertial and price offers..
I've had this system NOT recognize me in the past and I've had to go through the same gymnastics to once again gain access.
Site was easy to start up and use with plenty of helpful tools and suggestions
Highly recommend, support is amazing and have helped me through many jams
Estamos sastifecho por su servicio ya que evolucianado mucho desde que sus inicios, y mas la facilidad que se le ha hecho a los usuarios.
Our experience was great because of generous in terms of user numbers and unlimited storage, efficient processes, and a focus on customer satisfaction. The hosting excels at providing timely support and ensuring smooth operations, which made everything seamless. One area for improvement could be increasing proactive updates, so customers stay better informed throughout the process.
Simple to setup, satisfied my credit card processing company, and affordable.
Happy as a clam! I was guided and given the needed expertise to get my website up and running. I am very happpy qnd will recommend Bluehost to my clients.
Really using Bluehost a very nice, giving utmost satisfaction but prices shall come down in this cutting edge world.
Some more changes also need to apply...
Thanks.
We had a complicated issue and Bluehost was patient and help us through all the steps.
Although I only use it for email, I am satisfied with the service. Thanks!
This agent was accommodating unlike others who just state your rules and all...who insist on that without deep understanding of the problem...please equip your agents of expertise
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.