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BluehostReviews 21,468

3.0

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
96
shipping
34
returns
54
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Arizona
1 review
0 helpful votes
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I don't recall
October 11, 2024

I don't recall if I needed help. If I did, I don't recall what for. Sorry.

Date of experience: October 1, 2024
Switzerland
1 review
0 helpful votes
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Geschwindigkeit der Webseite
October 11, 2024

Geschwindigkeit der Webseite könnte ein wenig schneller sein, sonst alles ok danke

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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I am a freelance writer and it is very important that all systems be up and running for me at all time because time is money. Sometimes I turn to people who think they know tech, but really don't. I had a technical issue with my website, which is hosted by Bluehost and the customer service rep took the time to identify the issue and mitigate it.

Date of experience: October 1, 2024
Spain
1 review
0 helpful votes
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Service report
October 10, 2024

I have work with Bluehost for more than 10 years and I always found a great suport quality as well as great comertial and price offers..

Date of experience: September 30, 2024
North Carolina
1 review
0 helpful votes
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We got it resolved but...
October 10, 2024

I've had this system NOT recognize me in the past and I've had to go through the same gymnastics to once again gain access.

Date of experience: September 30, 2024
Canada
1 review
0 helpful votes
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Easy to use
October 10, 2024

Site was easy to start up and use with plenty of helpful tools and suggestions

Date of experience: September 30, 2024
Canada
1 review
0 helpful votes
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Always there to help
October 9, 2024

Highly recommend, support is amazing and have helped me through many jams

Date of experience: September 29, 2024
Egypt
1 review
0 helpful votes
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Bad News
October 9, 2024

Restriction on the forwarded email that affects my work with you

Date of experience: September 29, 2024
Honduras
1 review
0 helpful votes
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Seguridad de sus datos
October 8, 2024

Estamos sastifecho por su servicio ya que evolucianado mucho desde que sus inicios, y mas la facilidad que se le ha hecho a los usuarios.

Date of experience: September 28, 2024
Philippines
1 review
0 helpful votes
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Excellent
October 8, 2024

Our experience was great because of generous in terms of user numbers and unlimited storage, efficient processes, and a focus on customer satisfaction. The hosting excels at providing timely support and ensuring smooth operations, which made everything seamless. One area for improvement could be increasing proactive updates, so customers stay better informed throughout the process.

Date of experience: September 28, 2024
Washington
1 review
0 helpful votes
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Title
October 8, 2024

Description. At least 50 characters. I think I have it now. A few more characters.

Date of experience: September 28, 2024
Illinois
1 review
0 helpful votes
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NA
October 8, 2024

Ok…………….l.l…………………………………………………………………………………………………………

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
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Simple
October 8, 2024

Simple to setup, satisfied my credit card processing company, and affordable.

Date of experience: September 28, 2024
Slovakia
1 review
0 helpful votes
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Nothing to say but this...I am happy
October 8, 2024

Happy as a clam! I was guided and given the needed expertise to get my website up and running. I am very happpy qnd will recommend Bluehost to my clients.

Date of experience: September 28, 2024
India
1 review
0 helpful votes
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Using Bluehost hasslefree
October 7, 2024

Really using Bluehost a very nice, giving utmost satisfaction but prices shall come down in this cutting edge world.
Some more changes also need to apply...
Thanks.

Date of experience: September 27, 2024
Australia
1 review
0 helpful votes
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Good service
October 7, 2024

Very little downtime. Occasional I can't login but not too often.

Date of experience: September 27, 2024
Washington
1 review
0 helpful votes
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It was informative and helpful
October 7, 2024

We had a complicated issue and Bluehost was patient and help us through all the steps.

Date of experience: September 27, 2024
Virginia
1 review
0 helpful votes
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Great help
October 7, 2024

Great. Service and. Help. Gave. Good explanations to questions

Date of experience: September 27, 2024
Australia
1 review
0 helpful votes
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Great service
October 7, 2024

Although I only use it for email, I am satisfied with the service. Thanks!

Date of experience: September 27, 2024
Philippines
1 review
0 helpful votes
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Accommodaring
October 6, 2024

This agent was accommodating unlike others who just state your rules and all...who insist on that without deep understanding of the problem...please equip your agents of expertise

Date of experience: September 26, 2024