Hostwinds

I recently signed up with Hostwinds and I must say, the experience has been nothing short of fantastic. From the get-go, setting up my website was incredibly straightforward, thanks to their user-friendly interface.

Web ui is very slow. In client area chat pops up even after I've closed it several times and there's no option to turn it off completely, plus it uses sound, which I've turned off, but this setting is not persisted.

I operate a very low volume website on wordpress and with a near $20/m plan it wasn't even capable of using the wordpress control panel. Overloaded shared servers or terrible allocation. I've foolishly used them for nearly 4 years and am extremely glad to have switched. Cheaper and infinitely faster. Never use Hostwinds.

I've tried many hosting resellers, most of which are quite pricey. Hostwinds didn't look all that professional but after going through the process and the support team assisting me so quickly I'm impressed - keep up the good work!

Very friendly and helpful, small package issues

Purchase was easy & fast. Next day review of account is incorrect. They are showing a balance due but that is not correct. I assume it will be soon corrected without my having to spend time with them.

I am really happy customer of Hostwinds. They have guaranteed client satisfaction and they have totally fulfilled their promises. Only once I had an issue with email delivery, but after contacting support it was quickly resolved. Till now nothing bad happened, website is up, hardware is functioning well and network has zero packet loss.

Before coming to Hostwinds I have tried lot of other companies. Their tech support team has been my saviour more than a few times! They are always giving prompt replies that are always comprehensive. Highly recommend!

My previous hosts were terrible so I was already very disappointed of hosting companies and haven't had too much expectations regarding Hostwinds. But now I am big fan of their work, they are offering everything needed for good user experience. For instance, my server uptime in past 3 month was 99.98% which is outstanding for shared hosting plan at lowest price. Support guys are rather fast and have enough knowledge to fix all my issues.

Im no website expert and often require the utmost patient & professional support. Hostwinds has pleasantly surprised me with their level of personalized, prompt customer support. I am blown away to be treated like they care about providing answers to my complete satisfaction. All I can say is thank you!

Products on offer seem pretty good (can't say too much about this because I haven't experienced similar services from similar companies but I'm very sure the customer service and swift responses to bugs are top notch. Well done

Exceptional

Services offered were exactly as described. Customer support through online chat was quick, easy to understand and helpful. I especially appreciated an honest answer about purchasing additional services that were not necessary for my needs.

Hostwinds has been my internet web hosting provider for several years...i especially appreciate their prompt and helpful service assistance if i get into a little technical difficulty...the cost price is competitive i think...they have a wide range of self-help website add-ons and helper programs in addition to the usual wordpress options...i am using 3 of the 4 domains that i have available at my level of service and it costs around $11 per month

they have top notch prompt polite customer service for technical issues......they won't build your website for you but they will solve every other tech issue related to the usual technical bumps and bruises that novice users have when adapting to a web host paid service.

So far, I've never encountered any problems with this except for that one single time where there was a downtime which was immediately resolved in a matter of 27 minutes. I believe hostwinds will be my last web host.
They have manage to keep my site running smoothly even when it has grown 5 times bigger than it was with the previous hosts and I must say: always with excellent service and response times.

I will continue using hostwinds if they behave in such a good way providing me with quality hosting services.

Value amazing. As everyone probably knows already, hostwinds.com has the cheapest for everything most of the time. I signed up my Economy web hosting through an affiliate link and it only costed me $5/mo. For the first year!

I can say that Hostwinds hosting has met my expectations. I've had nothing but success when working with this professional web hosting provider. Special requests have always come through quickly and gracefully. I thought of moving to other hosts but this service is really good and I'm gonna stay with them for quite some time. When I asked all the necessary questions I needed and their support answered it politely I've decided to get an account.

I am very new at all things website/tech. Always excellent help from Hostwinds.
When I can't solve tech issues, I know the solution is just a chat away. No matter what the problem is, your people simply make it work, Always on the first attempt and usually within less than five minutes.

Great support help on the front end. Alex did a nice job! I am hoping to experience the same when we get set up.

He listened to our problem and offered solutions that our other hosting company did not.

I would give him five stars on the chat survey, so here they are now *****.:-)

Since I already have 3 other servers on Hostwinds, I am familiar with their great customer service. Any time that I need help, the chat attendant offers to create a ticket and the problem is solved by their top notch support staff.

I am extremely pleased with Hostwinds. I am only semi-literate on most tech issues, but their instantly available live support have helped me immensely. Any hosting company can brag about their uptime and reliability, but these people really deliver the goods. Their pricing is a great value.

My two sites have been on one of Hostwinds provider's servers for over a year now. Taking advantage of the opportunity can say that I'm happy using their SSD hosting services. They have the online support option which is great but sending them a mail is often better and they will reply within one hour if not a half hour and they'll fix your problem fast!

I'll start with price - it their weakest point, too high in such highly competitive market.
However their service is reliable and decent, you will get all needed features, useful soft and high uptime with your account. Support is also available for all the time and you are free to ask them any question anytime. Overall they deserve 4/5 but I see they have potential to improve their ranks.

I'm a new small business owner and want to manage my own website. I had some issues with signing up and then some configuration confusion but the support team were right there to help me out every step of the way. I have absolutely no regrets.

The customer support team responded to my issues straight away and helped me to resolve every one of the problems I had as a newcomer to the world of running my own website. They were friendly, knowledgeable and extremely patient with me regardless of how obvious some of the mistakes I made were.

Company requires too much information for verification. To verify a US Citizen is too easy. Why not take the person's name or ID and enter the information on any background check app and get the details instead of requesting that many documents be sent.

I contacted them after they thought of their email for the verification process.
They wanted a copy of my ID card and my credit card. I really do not know why. But that does not seem right to me. There has to be a better way of verification without asking very personal documents like that.