Bo+Tee

The team they have always go above and beyond with any query I've put to them in the last year I've been purchasing from them. In particular I can name Hetty as especially helpful and attentive but every other member of staff I have encountered have also been great. I've just started my own online retailer and if I find staff with their same work ethic I will be very lucky. Well done Bo + Tee you are doing something right! Thank you.

I was so impressed with the service provided. Very quick and efficient along with being super friendly and polite. I sent my query over on Thursday evening and by Friday morning it had been resolved and I had been notified. The response time was incredibly especially considering we are currently in a pandemic and most companies take longer than usual.
Both Sophie and Leigh were really lovely and are an asset to the company.

Their customer service is incredible!
First of all, I've made an mistake of ordering wrong size. I've realised immediately and looked up their website. Their Q&A was helpful that it was easy to find an email to request. After writing them an email, they have responded me just in an hour and kindly changed the size! Amazing! Cannot wait to receive the parcel xx

Once again Bo+Tee's customer service is unmatched. I ran into an issue with my delivery and the team was incredibly quick to get it resolved. Emily was super efficient and helped facilitate a refund for me right away. Wonderful experience. Thank you!

Great products as well as customer service. Leigh & Yasmin and helped me with a query I had, both were incredibly helpful, polite and got back to me really quickly.

Would definitely order from Bo + Tee again.

The clothing looks amazing and is such great quality! Had to mail customer service regarding a return and they were beyond helpful, so fast to respond whilst lovely and professional too! Sooo pleased with my experience... thank you Molly, Emily C and Caitlin x

My invite didn't come after few weeks (not because of the brand's fault) so I asked for their help.
They helped me right away and support me.

Very happy about the service and absolutely invite more!

Thanks to: Sarah, Graeme, Sophie, Alexandra, Emily. C and Leigh

I would like to thank Lauren April jess and luce.
I haven't received my package but they managed to help me get a refund.
And were trying to sort the problem out.
Great customer service, fast reply on emails. Very helpful and kind

I reached out to ensure that my order was correct and they were very quick about responding back and making sure everything was okay on my end. Aimee was very kind and helped me get what i needed within a day of reaching out. Thank you!

I ordered $144 worth of clothes only to find out that they do not ship to PO Boxes. Nowhere on the website does it say before ordering your clothing to be weary of shipping limits. I tried contacting FedEx and Bo and Tee multiple times only to get a $7 refund. I will not be ordering from this site again. Save your money.

Their new collections have incredible fit and material. The shorts/bras/leggings are really smooth in their newer collections (which is different from their acid wash and older collections). I tried their sweats and they are super thick and soft.

Shipping: about 4-5 days. The only issue is they may mess up your order in which case you just need to reach out to them and they'll get it sorted.

This is bad customer service. I cancelled this order because I didn't want to pay over $30 shipping for a $58 product. You told me you refunded me, so I placed another order for over $220 (ordering the same pair of leggings). You told me you refunded me. I will never support your company again. This is awful customer service. Very disappointed

Ordered $800 worth from this company. It had a security clearance stop and FedEx needed the Company info number for it to be released. It's been 20 days and the email team still hasn't been helpful when they said they would take care of it. It's been sitting at FedEx and has not been moved since Feb 20th. They are not helpful at all. How is the customer suppose to know private information about the company.

Can't fault the quality of the items ordered. Super fast delivery and brilliant customer service. After emailing back and forth with a few queries, Caitlin, Bethanie and Nikki quickly replied and were happy to help. Will definitely be ordering more items. Love this brand.

I absolutely love the Bo and Tee gym wear! Such amazing quality and really lasts years! Unfortunately I received a pair of leggings which were faulty (a part of the seam was damaged and had holes) these things happen. I contacted the customer service team right away provided and evidence of this, IMOGEN and HETTY were very prompt, respectful and so so helpful and sent me out a replacement the very same day! I was very impressed! Love this brand even more now! What wonderful customer service Xx

I have ordered from this company numerous times. Their products are great quality, and true to size. However, the most recent package I ordered was never delivered. I opened an investigation with Bo + Tee AND the shipping company, and neither have come up with an answer or replaced my items I paid almost $100 for. Now Bo + Tee won't even respond to me. I've emailed 3x in 2 weeks and can't get a response or a resolution. I guess I will dispute the charge since the items weren't received. Unfortunate.

Yasmin and Aimee fantastic
Prompt and professional in resolving a delivery query.
When ordering on other websites its sometimes difficult to contact customer service but not the case with Yasmin and Aimee at Bob+Tee. Woukd definitely order again.

I do absolutely love boandtee's products, always good quality and have a great range, however, their website is incredibly tedious, not just with ordering but with also finding certain items, these items are available however when you search for them they are nowhere to be seen, I've had to go into my google search bar and specifically search for the product I wanted just to get it to my cart. Their app also is not much help either seems to have similar problems, if their website was to be improved I'd definitely purchase more items.

Accidentally ordered the wrong size and emailed bo and tee to get some help and I had an almost instant reply and a lovely lady called Shania sorted the problem out for me straight away :) great customer service!

Bo and Tee customer service
I ordered from Boo and Tee but my order was taking longer then usual and I had no
Tracking information. The customer service ladies (shania and phoebe) were great! They responded to me very quickly and answered any questions I had regarding my order!
It was a lovely experience and my clothes were very cute and great quality!

They don't have an option to view your cart. You can only check out. So annoying that this is not a feature on the website. Accidentally made me misorder. Also, they sent me the wrong item, and they never reached out back to me. Disappointed. I had to reorder the correct item I wanted, and they haven't even gotten back to me about the exchange policy.

Customer service is horrible I ordered a month ago I emailed them several times no
Answer at all I tried to reach out to them
Before I write this review! Be AWARE TO GET SCAMMED has anyone else had this experience? I contacted my credit card company and they are going to try and get money back. I will post this in other social media as Well so people be aware.

Quick answer on email and really good explanation and help from co-worker Kate. Reasonable prizes and a refund if the items weren't in stock.
Thank you :)