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Bo+Tee has a rating of 4.5 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bo+Tee most frequently mention customer service. Bo+Tee ranks 252nd among Clothing sites.
The team they have always go above and beyond with any query I've put to them in the last year I've been purchasing from them. In particular I can name Hetty as especially helpful and attentive but every other member of staff I have encountered have also been great. I've just started my own online retailer and if I find staff with their same work ethic I will be very lucky. Well done Bo + Tee you are doing something right! Thank you.
Products are terrible quality and they will charge you a £2.99 fee unless you choose store credit. Oh Polly had free returns last I ordered from them and it all comes from the same company. Highly fishy and I would recommend to avoid, unless you want to pay extra just to try on different sizes and styles, may as well go in store somewhere!
10/10 service! Quick and lovely! I've ordered from here a few times and they've always been amazing. I had a problem and Nikki sorted it straight away!
Slight issue with my refund, within 24 hours Samantha had sent a lovely reply to my email, corrected my issue and processed the remaining refund. 10/10 customer service - thank you!
The bo and tee customer service is absolutely amazing i was helped by Alexandra, April, Aimee, Nikki and Leigh! Also the clothes are super high quality and i can't stop ordering them!
Products used:
pants and shirt
I hadn't ordered off the website before and ordered some leggings and when they came I LOVED them and they were really comfy and flattering however didn't wash well (not sure if it was a bad batch) but when I emailed the lovely ladies Louise, Ellie and Alix they were very efficient in sorting it out for me as well and polite and friendly.
I needed to change the address in my order so I emailed them and they got back to me straight away and made the change with out any problems. Really impressed with the customer service and the brand!
This is my favorite sport brand. I love Everything about it, and their customer service is impeccable.
Tip for consumers:
Good quality brand, and good customer service.
If you want to order something and you live in the US make sure you order on a Monday or Tuesday, so your order arrives in two business days.
Products used:
Sport bra and leggings.
Got a reply to my query in less than 12 hours. Spoke to Gemma who resolved my issue straight away. So impressed with the customer service!
Great quality clothes and the customer service team (Lucy) we so, so helpful! Will definitely be ordering again!
Products used:
Gym leggings
Customer service is amazing, they replied really quickly. Emily, April, Nikki and Leigh were so helpful at sorting out an issue I had really quickly.
Products used:
Hoodie
I dealt with 5 members of the Bo and Tee team: Jess, Nikki, Leigh, Ellie and Aimee And they were all extremely helpful and lovely to talk to, and managed to get me my replacement leggings!
I emailed not expecting a reply due to Christmas but Kate replied and was lovely. She was polite and respectful. Thank you.
Excellent customer service! I really appreciate the quick and helpful responses and the ease with resolving the questions I had!
Customer service was very nice, they will reply you within one day, and answer completely, I think is useful for me
Emily C, Kate, Caitlin & Sophie were amazing. Very happy so thank you girls. Great customer service!
Tip for consumers:
True to size! Amazing quality!
Products used:
Leggings, sports bras
This brand has everything! Best clothes AND best customer service! A big thank you to caitlin, Gina and Aimee for being the absolute best CSR :)
Shania was quick and kind and answered all my inquiries! She also helped me track my delayed package (its worth the wait tbh)
Annie, Shania, Leigh, Lizzy and April were all very helpful in working through exchanges virtually! Really appreciated it
Received a faulty item, but thankfully got some help by lovely customer service; special thank you to Hetty, Caitlin, Leigh, Lizzy and Nikki.
Questi leggins sono stupendi sia per il colore( esattamente come foto) sia per la vestibilità ( xs per me). Sono morbidi, elastici e ma allo stesso tempo sostengono e non traspaiono.
Ne comprerò sicuramente altri! Grazie anche per l" elegante packaging
Products used:
Leggins
Ho acquistato su questo sito e mi sono trovata benissimo, i capi d'abbigliamento sono di ottima qualità, ho avuto qualche problema con l'ordine ma sono stati gentilissimi ad aiutarmi e a risolverlo. Ve lo consiglio
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