Bobbleheadcraft

I ordered a bobblehead on 6/24 and paid extra for expedited shipping and a bobblehead. I asked if I would have it by July 23rd as they state 5 days for production and expedited shipping another 5 days. Here it is 8/13/2024 and according to shipping tracking it is delayed. I asked what that means and they told me they will try to write the shipper 4PX. Communication is spotty and only answered on our weekdays at certain times. They messed up on matching the picture twice. I do not believe I will have this item in time to present it to my granddaughter for the occasion if at all. Beware this company.