Words just can't say how bad this company really is. I spent $6,000 with them and have had problem after problem after $#*!ing problem. I would have rather displayed some crappy off brand body jewelry all strewn out on the floor than to have to deal with this company's bull$#*! and fancy cases.
The tapers and plugs we ordered came in just fine but the standard and decorated stainless steel items such as the barbell, horseshoe and labrets did not. The balls for those items did not fit the screws and we ended up having to offer refunds for more than a couple customers who came back saying the balls fell out of their jewelry. In fact this exact issue happened with me and my piercing ended up closing up because of the poor quality jewelry this website markets.
Alrighty so a few months back i went to a Body Vibe kiosk in my local mall. It caught my eye because i have quite a few piercings and ya girl is ballin on a budget. I talked to the lady working and asking many questions because i didnt want keiloids or infections or anything like that and she said MUTIPLE times that all of the jewelry was real silver and that it was all very sterile and just everything like that. About two months later everything is fine until one day i feel behind my ear AND THERE IS THE BIGGEST KEILOID I HAVE EVER SEEN. Like i have had many earrings that were "real silver" and this has never happened! So i take out the piercing and this thing is freaking humongous. I also look down at the earring and its literally starting to RUST. Yes. You read that correctly. THE EARRING IS STARTING TO RUST INSIDE OF MY EAR. SORRY WHAT. So horrible. Definitely would never recommend this to anyone whatsoever. The prices are kinda low but its clear as to why.
The company is lacking terribly. This supplier is UNRELIABLE by far the most UNRELIABLE I have ever encountered. I actually love the quality of their jewelry so that is not the issue. However, every time I order I only get about half of what I have picked out. This sucks because I order certain things to go as a set and when an element of that set does not come in, then I am stuck with merchandise that I cannot sell. They NEVER update for items out of stock so it is a total crap shoot on what I will get. If you like an item forget about keeping it as a regular item offered. Because it will likely not be available when you order. So, when customers come in requesting it you will look like a fool incessantly telling them "we don't have it in stock." Or "no problem I will order that for you" then it doesn't come in. Also, don't bother paying for a fast shipping. You will not get it any faster even if it is a small order. It took 8 days for me to get my 3 day order. I have customers coming in and like an idiot I say "It's still not here yet." This happens nearly every time (I can prove it so its not defamatory). Also, they had a deal that if you purchase $500 worth of jewelry you get a free counter case that holds like 200 pieces of jewelry and spins and has a key. You can buy for around $100. Well, it wasn't so free after all because they charged me $230 for shipping. I had no idea until I got my invoice with the order. I could have purchased 2 of those counter spinners and got free shipping for the price they charge for shipping the supposedly "free" item. Nearly every order has errors. And I am sick of this company making a fool out of me. Nothing they sell is worth the hell they have put me through. They need a real wake-up call. I spend around $7,000 to $10,000 a year with them and actually it would have been way more had they had all of the items I ordered in stock. They don't appreciate a loyal customer. They have grown too fast for their britches and they are losing RELIABLE buyers because of it. I have had it and after today I am cutting my ties with them. I have been using them as one of my suppliers for several years now. My rep is amazing his name is Carlos and he is always so helpful and sweet. But it ends there. As a reseller they are useless to me because the space I have allotted for their items stays empty because everything is always out of stock and they don't bother to let you know or remove the items from the website. I could say more, but you've heard enough. You've been warned.
Reliable distributor of wholesale body jewelry and body piercing online - sale of nose studs, ear plugs, labrets, belly rings, licensed jewelry and more.
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