As much as I hate to say this, but stock with eBay or Amazon! The sellers on Bonanza are terrible! It's been a month and I'm still trying to deal with 'MySupply' to refund my money or to delivery the items I ordered! They lied to me staying they don't have it in stock, yet I saw it on bonanza at a higher price, so I tested out their honesty and the second order was delivered in a week. They said they still didn't have the inventory for the first order (cause it was so cheap). So they won't delivery the items nor refund my money! I contacted Bonanza's customer service and they were useless! It's a seller they host on their website and they should be proactive if the seller is trying to scam the buyer. Yet, they do nothing! Except sorry, contact PayPal. DO NOT WASTE YOUR TIME HERE! What a joke! This site is terrible!
Bonanza.com is a strong and committed company. Their prices are very reasonable and what they sell is what you expect... that would be an excellent product or software at an incredibly good price. Take a look at what they offer as you need not worry that it is as promised because they do stand beside your purchase. *****
Paid for a product that I did not receive! Received error message every time I tried to contact the so called "seller"! No contact at all from the "seller"! Have placed a complaint with my credit card in hopes that I will receive a refund! PLEASE stick to the trusted and safe e-commerce markets that have been proven!
Wish I had seen all these reviews prior to purchasing from this site. What a ripoff! I ordered a baby gate from Bonanza, and after three weeks, I had not received it and could not get a response from the seller. I filed a claim in their joke of an Order Resolution Center, but two weeks later, I have not heard back from them either. I just sent their "customer support team" another complaint, but I highly doubt I'll get anything back. I'm working with PayPal to get a refund, so we'll see. In the meantime, I also filed a complaint with the Better Business Bureau. Hopefully everyone else that has experienced these issues is doing the same thing so that this scam of a website will get shut down.
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
As a seller, Bonanza is a very bad site to sell your items through. Even with turbo traffic you sell nothing and no progress, it is as they take your money and do nothing. I make efforts to sell but for nothing, one or two items sold in a year. What king of advertising and online marketing Bonanza do? I don't recommend this site at all
Bonanza is like eBay. The website itself is great but you have to be wary of bad sellers. They have reviews for the buyers so you can check what previous buyers think of the seller. I personally bought stuff off here and it was great. The sellers I bought from were nice, shipped quickly, and contacted me when my order was shipped.
Beware of buying anything through Bonanza from Deal Brands. I spent endless time trying to get my money back after I returned a pair of sandals. Deal Brands simply would not respond to e-mails or issue a credit. Finally PayPal had to intervene and get me a refund.
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
They allow pos sellers on their site who don't follow up with emails and they don't send out the product. I waited over a week for the paypal to be accepted and it wasn't, so I cancelled. This is low level stuff. Id stay away from this site.
Hi Jarad R., sorry to hear about the trouble with your order. We understand how that would be frustrating! Bonanza expects sellers to be communicative and responsible regarding buyers' orders, so we appreciate you bringing this to our attention.
We hope that you might try shopping with a different seller on Bonanza in the future. If we can be of further assistance at this time, please email our support team at support@bonanza.com. They are best able to assist through that channel and will be glad to help!
The Worst place to sell
I joined Bonanza because EBay's fees are too high, But being on bonanza for only 5 months I have only sold one item worth $9.98; But... have paid $340 in fees including the $25.00 a month for the booth. Not too mentioned when i was printing the shipping label I was charge $0.90.If you are a small business trying to sell your goods, I personally, am very disappointed with Bonanza. I was checking Weebly you pay $300.00 a year and you do not have to pay anyone else... this is your own business managed by yourself. Or you can check Buejay
I just wanna inform all the buyers that don't buy anything to this doggy company, I ordered a trimmer charger 3 months ago, has not been delivered yet, m contacting them but, the reply me with one message, it's been shipped, I don't think any order takes more than 6 weeks, so please don't order anything to this dozzy company.
Overview
Bonanza has a rating of 2 stars from 907 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 568th among Marketplace sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Richmond J., we're very sorry to hear that the issue with your first order has not been resolved. Bonanza is a marketplace that connects buyers and sellers to transact directly. Buyers pay sellers directly via a secure payment processor like PayPal or Stripe, and these secure payment processors offer a level of protection on your payment through their dispute process. Our support team will be glad to further assist you with the PayPal dispute process. Please contact our support team again directly via email at support@bonanza.com (they are best able to assist through that channel).
Bonanza also expects sellers to resolve issues appropriately in a timely manner, so we appreciate you bringing this to our attention, Richmond J. If you are having any trouble getting back in touch with our support team via email at support@bonanza.com, please DM us here and we'll be glad to help connect you. We appreciate you shopping on Bonanza!