BookOnline

Very friendly personality and listened when I told them where I wanted the rooms to be more or less located usually through the front of the desk front desk because I am elderly and my sense of direction is not great. They were very understanding.

I had the most amazing hotel agent. I had many concerns and issues when I called, Joyce handled them all. She helped me get exactly where I needed to be. Christmas time means crazy time for most of us… booking this year was an awesome experience. I'm coming back every year now that I have a friend in the hotel business

Tyler provided superior customer service. He's extremely patient and took the time to make sure he found exactly what I was looking for. He's also very kind. I don't know what you pay Tyler, but I know it can't possibly be enough. He should be considered a valuable employee. I am a customer service analyst.

Always liked Days Inn, pleasantly surprised how reasonable the rate was for one night stay that included 45 days of parking. Ms Jhulanny was very patient in walking me through the reservation process.

Zoila was so kind and helpful in getting reservations and answering my questions. I appreciate that she was quick, efficient and look forward to going there in a few days.

I called Holiday inn express to book with them how dare you had this go through Expedia this was wrong you NEVER MENTIONED THIS HOW DARE YOU SO CROOKED So I don't get my points even my credit card post shows holiday inn. Call me *******514

Nadia was extremely helpful, she was able to book us a room and give exceptional customer service with the information I asked. Nadia was very polite and thorough.

Julie was very helpful and very sweet and pleasant on the phone.
She was careful, thorough, and got everything booked correctly.
Great job! And thank you! 😊

I called to find a room in Vegas during a very busy time. Ashley went above amd beyond to find a room in my price range and near the location I was looking for. She made it very easy and seemless.

We tried booking at a Toronto hotel but there was no availability
Joyce, in Reservations at the Canopy Hotel, was a terrific help. She checked throughout other establishments until we found what we were looking for. She saved us time, and was most pleasant and helpful!
Thanks Joyce.

Bruce and Susan McKie

I needed to book a last minute room with after midnight check-in for my sister and her family. Carlos Enrique was super helpful and got me squared away quickly.

Jason was highly professional and personable. He answered all my questions and I enjoyed speaking him. It's nice to know that you can speak with an agent instead of a recording. Thanks Jason!

Tyler is wonderful. The first person I spoke with couldn't get a confirmation and disconnected the call, so i automatically thought I had gotten scammed. However, I called again and I got Tyler on the phone. He eased my mind and assured that it wasn't fraud and he answered all of my questions. Not only is he knowledgeable about his job, he is hilarious. We stayed on the phone a good while just cracking up and making jokes. He knows how to talk to his customers and I am very appreciative of that. He also gave me a cheaper rate than the first guy because he could tell I was worried and stressed out. Tyler deserves a nice Christmas bonus and/or raise. I do hope you all are paying him accordingly. I highly recommend this speaking to Tyler is you can get him on the line!

Patrick helped me get setup for a stay next year! He was professional and courteous and took care of everything. I always love staying here when I can! Thank you Patrick!

I just called to add an extra night to our existing reservation. Lauren was very kind and helped me do this without any stress. Thank you Lauren, I really appreciate your assistance!

The phone was answered very quickly and professionally. I was given all the information to all my questions.great job.

Super Job on getting my reservation.Explained everything very well in detail and I could comprehend right away.

Looking for an overnight stay in Grant, NM. I called to make reservation and was given helpful information regarding lot size.

William was awesome he did a great job helping me book my room! He helped me thru a card issue and got me the room I needed reserved with short notice.

He complimented me on my good vibes which made us feel good, got us a low rate on a great hotel and was all around a fun person to do a little business with!

Rosie was great. She was kind and went out of her way to book us a room where we wanted to stay. Even though the motel was full. She went into the cancelation list and found a room. And quickly booked it before it was taken. Thank you Rosie for great service!

Miss Daneisha is exceptionally wonderful at her job, she should be training your other phone representatives. I hope she is receiving great bonuses and/ or incentives!

The agent was friendly and took time to understand our need for two rooms of different types. She explained the fees and ensured we got both email confirmations to our satisfaction before concluding the call.