business logo of BookOnline

BookOnline

Overview

BookOnline has a rating of 4.6 stars from 4,850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.

service
179
value
173
returns
2
quality
166
This company responds to reviews on average within 2 days
+40
How would you rate BookOnline?
grey star
grey star
grey star
grey star
grey star
New Jersey
1 review
0 helpful votes
Follow Sherrie A.
Unfollow Sherrie A.
Send Message
Share Review
Report Review

Book hotel
May 18, 2023

Julio did an amazing job booking hotel stay.
He was courteous and friendly

Date of experience: May 18, 2023
Arizona
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Send Message
Share Review
Report Review

Knowledgeable
August 5, 2023

He knows his job. Simple enough! I don't have much else to say.

Date of experience: August 5, 2023
Florida
1 review
0 helpful votes
Follow Joe T.
Unfollow Joe T.
Send Message
Share Review
Report Review

Fast and easy
August 4, 2023

Answered question. Was able to get the room because of his help.

Date of experience: August 4, 2023
Delaware
1 review
0 helpful votes
Follow J M.
Unfollow J M.
Send Message
Share Review
Report Review

Great Service
August 5, 2023

Easy process to book a room. Customer rep was courteous and helpful.

Date of experience: August 5, 2023
Pennsylvania
1 review
0 helpful votes
Follow Janet D.
Unfollow Janet D.
Send Message
Share Review
Report Review

Good Experience
August 2, 2023

Marco was very helpful after having trouble with the AI booking software

Date of experience: August 2, 2023
Virginia
1 review
0 helpful votes
Follow Doug V.
Unfollow Doug V.
Send Message
Share Review
Report Review

Quick and easy
February 8, 2023

Rachel was friendly and accommodating. Very pleased with service.

Date of experience: February 8, 2023
New York
1 review
0 helpful votes
Follow douglas Z.
Unfollow douglas Z.
Send Message
Share Review
Report Review

Nice work
August 5, 2023

Booked in a thorough and professional manner why do I have to say more then that?

Date of experience: August 5, 2023
Florida
1 review
0 helpful votes
Follow Teresa D.
Unfollow Teresa D.
Send Message
Share Review
Report Review

Fast and easy
February 9, 2023

Customer service was nice. Price seemed a little steep

Date of experience: February 9, 2023
Indiana
1 review
0 helpful votes
Follow Frank M.
Unfollow Frank M.
Send Message
Share Review
Report Review

Very polite and accommodating
February 7, 2023

Mia was very polite and friendly. Thank you for your help again

Date of experience: February 7, 2023
Maryland
1 review
0 helpful votes
Follow Sheryl X.
Unfollow Sheryl X.
Send Message
Share Review
Report Review

Excellent job
August 2, 2023

Very professional, courteous, patient, and helpful in assisting me with my Hotel Reservation

Date of experience: August 2, 2023