BookOnline has a rating of 4.6 stars from 4,850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.
Julio did an amazing job booking hotel stay.
He was courteous and friendly
He knows his job. Simple enough! I don't have much else to say.
Answered question. Was able to get the room because of his help.
Marco was very helpful after having trouble with the AI booking software
Rachel was friendly and accommodating. Very pleased with service.
Booked in a thorough and professional manner why do I have to say more then that?
Customer service was nice. Price seemed a little steep
Mia was very polite and friendly. Thank you for your help again
Very professional, courteous, patient, and helpful in assisting me with my Hotel Reservation
Answer: SCAM. Huge Fees, no refunds. Would NOT recommend. Do yourself a favor and Pass by when you see this site.
Answer: Agreed! WHY? Absolutely the most blatantly deceptive company I have ever come across.
Answer: I'd love the answer to this! This agency fraudulently charged us $1800!
Answer: Make sure you are booking directly on the hotel's website.
Answer: I was just too tired to drive 90 minutes home. I needed to be back to this area really early in the morning, so I saved 3 hours of driving time and got a good night's sleep also!