Overview
BookOnline has a rating of 4.6 stars from 4,852 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.
Very pleasant receptionist. Easy to understand. Made booking fast & painless.
Pleasant vanessa very helpful a
Nd knowledgeable recommend highly friendly and courteous
Horrible, didn't get reasonably price motel or hotel, the 1 he booked me at had roaches
Schedule a reservation by phone. He was very friendly and efficient.
Amber did a great job. Answered all my questions. Very knowledgeable and pleasant.
Outstanding,very helpful! Great customer service experience
Joyce was very professional and kind knowledgeable
Carlos was very helpful in booking my hotel reservations.
The customer service was excellent. All of my questions were answered in a professional manner.
BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aid in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising, allowing us to show you the most relevant results for your search.
The end result is you find the property you are looking for with a minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Terry, we’re sorry you had that experience. Customer satisfaction is our priority, and we would like to help. To keep your information secure, please message us your itinerary number and email address you gave when completing the reservation and we will respond with the next steps.
Thank you,
BookOnline