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BookOnline

Overview

BookOnline has a rating of 4.6 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.

service
178
value
173
returns
2
quality
166
This company responds to reviews on average within 2 days
+40
How would you rate BookOnline?
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Arizona
1 review
0 helpful votes
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Concert
September 17, 2023

Great customer service. Staff member was really knowledgeable.

Date of experience: September 17, 2023
North Carolina
1 review
0 helpful votes
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Made reservation
March 25, 2023

Very helpful.
To the point.
Pleasant.
Took care of my reservation.

Date of experience: March 25, 2023
Connecticut
2 reviews
0 helpful votes
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Quick and easy
August 9, 2023

Quick and easy booking, secure credit card entry through a texted link.

Date of experience: August 9, 2023
Arizona
1 review
0 helpful votes
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Emilio
March 23, 2023

I appreciated the help! Emilio was kind and professional.

Date of experience: March 23, 2023
Georgia
1 review
0 helpful votes
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Customer
September 12, 2023

Lauren was very polite and amazingly kind when booking our hotel.

Date of experience: September 12, 2023
California
1 review
0 helpful votes
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Super 8 Topeka
September 6, 2023

Well trained employee, very pleasant conversation.

Date of experience: September 6, 2023
Colorado
1 review
0 helpful votes
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Jacob help
March 12, 2023

Jacob was awesome in helping me with my friend who had surgery and took spectacular care of us!

Date of experience: March 12, 2023
Texas
1 review
0 helpful votes
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Edgar- bwH
June 4, 2023

Smooth- friendly call made it easy to adjust our plans and get a room on short notice in the area

Date of experience: June 4, 2023
New York
1 review
0 helpful votes
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Hotel search
March 12, 2023

Very friendly and helpful… highly recommended this service!

Date of experience: March 12, 2023
New York
1 review
0 helpful votes
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Great experience
August 28, 2023

Cory was extremely helpful! Overall, a great customer service experience. Thank you!

Date of experience: August 28, 2023