BookOnline has a rating of 4.6 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookOnline most frequently mention customer service, great job and hotel room. BookOnline ranks 4th among Hotels sites.
Very helpful.
To the point.
Pleasant.
Took care of my reservation.
Quick and easy booking, secure credit card entry through a texted link.
Lauren was very polite and amazingly kind when booking our hotel.
Well trained employee, very pleasant conversation.
Jacob was awesome in helping me with my friend who had surgery and took spectacular care of us!
Smooth- friendly call made it easy to adjust our plans and get a room on short notice in the area
Very friendly and helpful… highly recommended this service!
Cory was extremely helpful! Overall, a great customer service experience. Thank you!
Answer: SCAM. Huge Fees, no refunds. Would NOT recommend. Do yourself a favor and Pass by when you see this site.
Answer: Agreed! WHY? Absolutely the most blatantly deceptive company I have ever come across.
Answer: I'd love the answer to this! This agency fraudulently charged us $1800!
Answer: Make sure you are booking directly on the hotel's website.
Answer: I was just too tired to drive 90 minutes home. I needed to be back to this area really early in the morning, so I saved 3 hours of driving time and got a good night's sleep also!