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Book Outlet

How would you rate Book Outlet?
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Canada
1 review
0 helpful votes
Follow Ray S.
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Book Outlet is a place for book lovers.
August 6, 2021

I have been a fan since Book Close-outs ended and Book Outlet took over.

To me, checking for interesting books on Book Outlet is like panning for gold. The books I bought over the years have all been great, and in good shape and line my book cases. I can spend hours searching for just the right books and then having to choose which ones I purchase.

Please keep up the good work.
Ray Comeau

Date of experience: August 6, 2021
Arkansas
1 review
0 helpful votes
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Torn book
November 29, 2022

I got a torn book and they replaced it no questions asked and did it so quickly. I appreciate it so much! You always have the best prices! I can never just choose one book it's always a haul with book outlet.

Date of experience: November 29, 2022
Canada
1 review
0 helpful votes
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The books were sent un a timely manner by Canada post and packaged well, but one book had a discount sticker on the front which when taken off left sticky residue and the second vook had a messy price sticker kn the back which did had the same problem and there was also a black felt pen mark on the bottom of the books pages. If you are buying your books for a gift, it maynot be worthwhile

Date of experience: August 16, 2022
Canada
1 review
0 helpful votes
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Cheaper than Amazon for the same products!
January 19, 2023

Really glad I can purchase a used book online and still get it in the same or less time than I would if I had order it from Amazon or and online bookstore. Price-wise it did save me almost half the retail price to purchase with Book Outlet however if you found your desired book at a thrift store that would definitely be cheaper.

Date of experience: January 19, 2023
Canada
1 review
0 helpful votes
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Always impressed
November 28, 2022

I am forever impressed with the variety of selection in all categories. The prices are impossible to argue with. I often order books in bulk and am impressed by the care with packing my order. The boxes are a special quality to not break and keep the books safe.

Date of experience: November 28, 2022
Canada
1 review
0 helpful votes
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Great customer service
February 8, 2023

I purchased a bunch of books recently and noticed one book from my order was missing. I contacted book outlet and very quickly was able to speak to a human who understood and quickly dispatched the missing book from my order. I received it in less than a week.

Date of experience: February 8, 2023
Canada
1 review
0 helpful votes
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Shipping $$$ sticker shock
April 26, 2022

It was great to find the book I was looking for and the price was good value but the shipping ended up the same price as the book. It's worth shopping here for books You may not be able to find elsewhere just be aware that shipping will add considerably to the bargain prices.

Date of experience: April 26, 2022
Canada
1 review
0 helpful votes
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Book outlet rocks!
October 3, 2022

Book outlet is a bookworm's dream: like-new books at a fraction of the price of buying new. The catalog is pretty good and the website/ordering experience work well. I recommend Book Outlet to people all the time.

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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.
December 26, 2022

Shopping was easy and the shipping was on time. The shipping updates were also an added feature to keep track of the order and peace of mind knowing when to expect the products. Excellent service over all.

Date of experience: December 26, 2022
Canada
1 review
0 helpful votes
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My go to bookstore...
September 6, 2022

Often I can find specific books I look for. On the times I can't, I often find many interesting books I did not know about to order instead. I tend to put in a large order, read my way through, and order again.

Orders arrive promptly and I have been very happy with the experience.

Date of experience: September 6, 2022
Canada
1 review
0 helpful votes
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Perfect but for the flimsy box/tape job
December 9, 2022

Received all books as ordered. No marks/wear on books. My only issue was that the box was too flimsy for the weight of the books - poor tape job. When I pulled it out of the parcel box one end was ripped completely open. My receipt was missing - fortunately none of the books were missing.

Date of experience: December 9, 2022
Canada
1 review
0 helpful votes
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Scammers with bad service
September 15, 2021

Book I ordered did not ship. Instead, they just shipped the clearance books I had chosen to make shipping worth it. Now I can't even return to hose because I have to pay return shipping. Should have just ordered with Amazon.

Date of experience: August 16, 2021
Jennifer B. Book Outlet Rep
over a year old

Hi, Bijan thank you for your feedback! As noted on our website https://bookoutlet.ca/HelpCenter#placingAnOrder: As a seller of publisher overstock, our entire inventory is received at random and cycled through very rapidly - having said that - unfortunately, on a rare occasion there is an update delay for our inventory. While a book may have been available at the time your order was placed, it became unavailable while your order was being processed for shipping. Please be assured that you will not be charged for any short-shipped item(s). Your pre-authorized payment will be adjusted accordingly to reflect this change and you will only be charged for the items included in the order at the time of shipment.

Canada
1 review
0 helpful votes
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Review
July 4, 2021

No problems with shopping here. No problems with payment and delivery arrived within specified dates. The times I had to use customer service were pleasant and the problem was resolved. Unlike a department store, it is a wholesale outlet, so the prices and inventory change. And that's the way I like it.

Date of experience: July 3, 2021
Canada
1 review
0 helpful votes
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Great finds for a Great price
July 23, 2021
Updated review

Update: Received books. They are great! Great condition, exactly what I ordered and received quickly. Will be purchasing from Bookoutlet again!
Shopping experience was great. Still have yet to receive the books ordered; or what the condition of the books are in. Hopeful!

Date of experience: July 23, 2021

Shopping experience was great
July 1, 2021
Previous review

Shopping experience was great. Still have yet to receive the books ordered; or what the condition of the books are in. Hopeful!

Date of experience: July 1, 2021
Canada
1 review
0 helpful votes
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Excellent pricing and fast delivery
January 10, 2023

I went to a used book store, traded books in and purchased books. Cost was 77.00. I purchased new books through the Book Outlet. The same amount of books and only cost me roughly 50.00. Plus I didn't have to go to a book shop, I didn't have to walk around looking for books ( I have a very bad back) and they were delivered really fast. Big plus is that it is Canadian and ships from Canada.

Date of experience: January 10, 2023
Canada
1 review
0 helpful votes
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Great Place to Order Books!
July 7, 2022

Book Outlet was great because I could find the book I was looking for at a fraction of the price. The corner of the cover had a bit of a fold in it but otherwise the book was in great condition and I'm so excited to read! Definitely returning to Book Outlet for future purchases.

Date of experience: July 7, 2022
Canada
1 review
0 helpful votes
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First Order
October 12, 2022

It was my first time ordering from Book Outlet and I was thrilled with the pricing and the decent selection of books. There was a great sale on that I took advantage of, but there was a slight mix-up and I only received 14 of the 15 books I had ordered. Once I let them know, they took care of it quickly to my full satisfaction.

Date of experience: October 12, 2022
Canada
1 review
0 helpful votes
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Impressive!
December 1, 2022

The condition of the book was excellent. There was however a slight dent on the hard cover edge, but it was likely due to how it was packaged. The was no filler to prevent it from moving around. I certainly however, will shop there again.

Date of experience: December 1, 2022
Canada
1 review
0 helpful votes
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Love this place
February 3, 2023

Customer service is wonderful. The prices of the books are amazing. The quality of the books are brand new. The only thing is that it depends what books they have in stock as they don't always have everything I'm looking for. Even so I've discovered a lot of different books!

Date of experience: February 3, 2023
Canada
1 review
0 helpful votes
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The prices and book conditions are really good, but there is not a great variety of books and you have to check the site often in order to buy the books you want. There are often discounts throughout the site. A good site to check out if you want to buy that are not really popular, classics or not well-known bestsellers.

Date of experience: December 22, 2022

Overview

Book Outlet has a rating of 4.2 stars from 1,892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 4th among Books sites.

service
376
value
1,803
shipping
1,803
returns
21
quality
1,838

Instant Feedback

49,178 reviews