Bowlero

59th ave / Bell rd location in Glendale, Az. Weve been doing the 9pm-1am unlimited bowling on weekends the past 3 weeks. So fun, the lights are dimmed, the music is turned up and the place is hoppin'. William at the front desk is always smiling and greets us like an old friend. Allysa serves the food and drink and she has given us 5 star service every time. Boz

While the people are nice as can be in Texas City and pretty nice in Webster, conditions for league bowlers are lousy. The lights are basically disco low in Webster even during league play and in Texas City any time other than league play giving you the immmoresdiom of a night club. Maybe that's the idea but I personally am not willing to bowl in tjise conditions. Place is clean normally except for balls return 17-18 in Texas City which leaves rubber all over the balls. Prices are so so at best. Biggest complaint is uncomfortable lighting where you cannot see your marks. Save the black lights for late night bowlers and partiers who would rather drink than bowl

Totally unacceptable customer service today. I waited at the prize area with my kids for almost 30 minutes while the staff was was "sending someone over" to open the gate. There was only one person assigned to run laser tag and run the prize redemption area. Staff acted like it was my problem and I would just have to wait. Since we spent over $100 on points, it seems that Bowlero is more than willing to take our dollars but feels no need yo provide any type of customer service. How are you running an arcade without staffing your prize area? This is totally unacceptable and we will never be back.

Will never be back. Spent almost $400! Includes food. Thought that would be great we get a $100 credit! Food looked NOTHING like in menu, actually quite pathetic! Pizza was like cardboard. I could have gotten better nachos in a dive bar! I don't mind spending money to have a nice time out, however, this establishment is stealing money from its customers

I went to this establishment. My food was given to someone else after waiting almost 2hours. And when I went outside to my car it was damaged the whole bumper and hood. They have cameras that only record the front of the door. So it's at your own risk parking there. They have security but they don't monitor anything and turn heads when customers stand outside smoking marijuana& drinking liquor leaving empty bottles everywhere. Oh, don't put your card on file unless you understand the cost of everything you will be charged for each game you play. Overall, Overpriced! It cost me $750 for this trip. Never again!

I booked online and it was $400, I get there and ended paying $552.00. Got the unlimited drinks no one drank anything. The food was horrible instead of and a platter of food we each got a paper plate with two items and two slices of pizza. Then to top it off the lane kept shutting off so we couldn't even bowl. It's was the worst bowling and the most expensive night ever. $600 and we got nothing, not even a good time. Spent $150.00 on champagne that we never received it's was the worst experience ever. Never again!

They have a no outside food or drink policy, which I understand. So I bring a yeti full of ice and buy a bottled water at the snack bar. Now I am told this violates their policy. So long Bowlero. No more league bowling.

This is one of the worst booking experiences I've ever had with any company. I booked an event, had an attendee come down with Covid. When I called the bowling alley to let them know, trying to be careful since others may have been exposed, they asked me to cancel and assured me I would get a refund on the deposit. When I called the reservations team they refused to give me a refund and laid out the terms and conditions justifying why they are keeping my money. Technically the terms and conditions say no refunds but their own manager at the bowling alley had said they would make an exception given the situation with Covid. These people are greedy, mean, cold, and uncaring. They've stolen my $150, not much I can do, but warn you to be careful before making any reservations, best to go somewhere else or just show up, they will keep your money if anything goes wrong even something completely out of your control like Covid.

Who ties tethers to.
Bowling pins?

That's how the machine raises toppled pins…with ropes.

They don't fall naturally when they are hit with a strong throw. That takes the fun outta bowling.

I may be I'm just old school but bowlero alleys seem like a very large Fisher-Price toy.

I miss the old AMF bowling alley…the had Longer lanes/natural falling pins and more accommodating.

I recommend people don't waste their money there.

Bowlero in Midland texas had terrible service was serving minors at the bar then David decided service to me when he has served me before because I didn't remember the address on my ID and said it was fake just because it was a florda ID. He should be fired for how rude he was and saw him serving minors.

Bowl in a league. The lanes keep breaking. I had to move 3 times and finished an hour after all the other teams left. I then tried to practice bowling like AMF. They changed the policies to no practice after 5 Friday and sat. Mind you there was nobody there and it was 7 pm. Then I inquired how much it would be to pay. They replied "$9.00". I said no. It went from $5 with AMF to $9. I see why people are calling it a monopoly.

I arrived at 3:30pm. Very poor service. Extremely in unhappy with the Wallington location. We had 3 lanes. Lane 39 never returned any balls. Lane 40 Keyboard didn't work we had to provide our names to the desk and the balls never returned any balls. And lane 41 was okay. I complained constantly. David Vargas the manager had to walk in the back of the lanes to fix the issue. It took 45 minutes to fix everything. He promised extra time but, at 6:30 the game the games was over. I asked why the extension was granted. He said had other events which he should have stated when I asked earlier. Very poor service. I will not recommend this location to anyone. We spent money on food and drinks.
Unexceptional service!

This place would not serve my friends nor I at the bar and when we came to the front desk they acted towards us with disgust and disrespect. They also charged my card for more than I paid for and lied when I checked out. Terrible bowling experience!

For a bowling alley if you want a cocktail forget it. My boyfriend and I went for a drink and one Bud light and a regular margarita cost $20.00. The guy next to me ordered 2 shots and it cost him $35.00 plus tax and a 18% service charge is obnoxious. If you go bowling it can cost you a pretty penny. I won't be going there again!

Just recently, Bowlero posted a sign in every one of their places that said that all purchases will get an extra 18% added to the bill to pay their employees. I have since stopped eating or drinking at the Bowlero where I am every Tuesday and Thursday night to bowl in leagues. I choose now to stop before I get to the lanes to get a bite to eat. I used to enjoy some of the food that they serve, but I don't think that I should have to pay the employee wages. 18% to have an employee pour me a Coke is out of line. Too bad. I think that once the word gets out, they will hopefully adjust this dumb policy.

Got a Groupon ($34.00) but they said couldn't use it for 24 hours... womp-womp! I asked for the total for 4 people to play 1 game... instead, the guy asked our names and told me I could get the total at the end... He didn't clarify that they charge $9.69 per person (one game) + $6.99 per person (shoe rental) + 2 separate taxes. I paid $$72.23 for one little 30 minute game of bowling... no food... no drinks... I dislike sneaky non transparent fees... YIKES

Rude, unprofessional and unknowlegeable bartender girl and a dismissive GM Mike.
I guess when a mandatory 18% "service charge" (tip) is in place...the bartender didn't feel the need to be polite.
I will not be back

Me and 2 of my friends went and we were told it had to be put on a card, but it would be like an open tab and someone else could pay for it with cash. I had to use my card to pay for the food which was 50 dollars. When we went to the desk bc we were done, they charged my friend 89 dollars for the food and bowling. They never gave my back my money and practically stole 50 dollars from me

When we got there, the line was terrible. And the guy on front desk was telling us that the wait would be 30 minutes even though there were lanes wide open to use. We waited an hour for the message and it never came. When we went back he said it was still 30 minutes. He was rude as well and was cussing a lot.

My boyfriend went for date night and the lady who checked us in was rude and was talking so quietly we couldn't hear her. It took me 15 minutes standing at the bar to get 2 bottled beers and when we left the tab for 2 people ended up being over $60 dollars! Both my boyfriend and I wanted to see the receipt and were baffled at how bad the service was and how expensive it was. We read the horrible reviews from previous customers and gave them the benefit of the doubt but we definitely shouldn't have and you shouldn't either!

Went bowling with my son based on Sunday Special:
SUNDAY FUNDAY
Discover the most entertaining way to end your weekend—with $5.99 games and arcade card deals after 6pm.
$5.99 GAMES OF BOWLING
$5.99 Shoe Rental
$3 FOR A $6 ARCADE CARD
*Sundays starting at 6pm. Subject to lane.
They refused to honor the advertised price, explanation was - it's a Holiday.
In the ad, no comments about holidays.
I feel that Corporation should respect their Special offers or make changes on their Web-site.
Extremely disappointed. Will not return to this location!

Took my family to the Bowlero in Rohnert Park, formerly Double Decker Lanes, last night. The prices for bowling were outrageous. We bowled 3 games for each of the 3 of us. The total we had to pay, including shoe rental was $112. They don't do an hourly rate anymore since the new company took over. For the amount of time we bowled it averages out to about $74 an hour. THIS IS FRICKING RIDICULOUS! We will never go there again.

So you're going string pins eh?!?!?!?! Heck no! I'll never bowl at a bowling alley with string pins! GARBAGE IDEA! KEEP FREE FALL PINS MR SHANNON! Oh, wait, you want to save $ and buy all the bowling centers in the entire USA and change them all to string pins. Not cool for ruining the sport of bowling! I've met you once. We shook hands once. It was nice meeting you but the way you changed bowling, has made everyone in many different bowling leagues very upset and mad, THE PROS included! GET RID OF STRING PINS! KEEP FREE FALL! Otherwise, "bowlero" is going to lose all of it's sanction leagues.