My first experience was fine,, but this one had a glitch ordered on 3/30 received today 4/26 after I opened a case with pay pal so needless to say I was not happy with my delivery of the product. Would give them a try again tho. As surely this would only be a one time mess up for them.
I was very pleased with the price of the work-around wrist brace. I work in an environment where I am constantly counting cash and entering data on a keyboard. I needed more flexibility with my fingers than traditional carpal tunnel braces offer. Very happy with this product.
You have a 10% off Black Friday sale banner at the top of your website, but when I try to use it, it says it's no longer valid. And under your shipping rates you say free shipping to domestic addresses, but then you won't give me free shipping because my order isn't $25.00
The worst company I have ever dealt with.
Returns are a joke.
Store credit or exchange.
I am tempted to take a loss.
Do not order from this company.
Piece of junk, probably made in China. Tried to undo snap and it pulled through the material. No instructions on fastening the piece on the belt { and yes, I looked at the instructions). Should have bought locally but 98% of my internet purchases are very satisfactory.
You put the price just below the free shipping rate on purpose.next time I will take more time to look around there are alwys many companies who wil ship free.let the economy tank then yo will get it right!
Excellent selection and easy to find what I wanted. Quick, easy, and free shipping! The h belt I received is of super quality and comfortable. Wear it all day with no discomfort. Thanks for a super deal!
It is becoming difficult to find "OTC" brand knee supports. I lack bone cartilage on my knee and,other than a $1500 Donjoy brace, it gives pain-free support when I am active, without restricting range of motion. As long as you sell this item I will continue to be a customer.
My husband was more than pleased with the hernia support belt. Finally learned how to put it on by himself because of the strap that goes between the legs up to the waist in the back, but he mastered it. He said he is perfectly comfortable with it, it solves the problem he had and it doesn't show when wearing trousers or shorts. He's perfectly pleased with it. Thank you for that.
I was hoping to find a coupon towards this first time purchase; but could find none. I found some for another online brace company (5% & 10% off) but not yours :( It would have been nice to find something for 1st time customers.
BracePlanet has a rating of 4.2 stars from 1,316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention free shipping, return policy and good price. BracePlanet ranks 91st among Medical Supply Store sites.