Brainmanager.app

They take so long to reply that most people probably just stop trying. It's a shame because the idea behind this service is great, but execution is terrible.

I should`ve known something was off when I had to search online for how to cancel.
Any company that makes leaving this hard is not worth your time or money

I disputed the charge, and guess what? They suddenly had a 'special team' to handle my case. Too bad that 'team' didn't exist when I first asked for help

Never agreed to this subscription, yet they charged me and won`t give my money back! It`s a shame because the idea behind this service is great, but execution is terrible.

They say refunds are possible, but in reality, no one gets their money back. They need to take customer feedback seriously and actually improve their service

I waited over a week for a response from support, only to be told that they`re still looking into my issue. How long does it take to reset a password?

I contacted support five times and every time, they just sent the same automated response. They`re hoping I give up, but I won`t stop until I get my refund.

I shouldn't have to give away so much personal info just to use the service! This needs to be fixed immediately; otherwise, they will keep losing customers.

There`s no toggle to disable auto-renewal, forcing you to cancel manually
This needs to be fixed immediately;
Otherwise, they will keep losing customers

I followed their cancellation steps exactly, but they still charged me. Their response?
`It must have been a mistake`.
But the mistake is always in their favor.

I asked for proof that I agreed to the charge and they just sent a vague response about `company policy`
That`s not proof - that`s avoiding accountability

They claim cancellations are `easy`, but the truth is, the process is so complicated they most people just give up.
I had to go through my bank to stop them

Their cancellation button is a joke. You click it, and instead of unsubscribing, it just sends you in circles. I had to manually contact my bank to stop them.

They tell you 'your case is being escalated,' but what that really means is 'we're going to ignore you for as long as possible and hope you stop asking.'

Their belling system conveniently `glitches` when you try to cancel, but it works perfectly fine when it`s time to charge your card. Suspicious, isn`t it?

No reminders, no notifications - just hoping you forget so they can bill you. This needs to be fixed immediately; otherwise, they will keep losing customers.

No matter what your issue is, their only advice is to restart.
Useless! They need to take customer feedback seriously and actually improve their service.

I've never had to work this hard to get a simple refund.
Every email is ignored, and the only way to stop them from taking more money is to block them.

Their entire refund process is built to make people frustrated enough to give up. I won't. I'm getting my money back, one way or another.

Why isn't there a simple cancel button?
Feels like they want to trap users. If I had known about these issues earlier,
I would have never signed up.

I don't usually write reviews, but this company is so bad that I felt like I had to warn others.
If you value your sanity, do not sign up.

I reported a security issue and they didn`t even reply. Unacceptable!
I can`t believe how frustrating this experience has been from start to finish

I`ve never dealt with a company so determined to keep stolen money!
They need to take customer feedback seriously and actually improve their service.

They keep saying my refund is 'processing', but how long does it take? It's been over a month. I highly doubt they ever planned on returning my money