Brainmanager.app has a rating of 1.0 star from 94 reviews, indicating that most customers are generally dissatisfied with their purchases.
I signed up for what I thought was a good service, but instead, I got hidden feels, ignored refund requests and endless frustration.
Stay far away.
Date of experience: February 10, 2025
They advertised a free test, but after completing it, I had to pay to see the results. This kind of bait-and-switch tactic is unacceptable and feels dishonest.
Date of experience: January 28, 2025
It`s funny how they process payments instantly but need `up to 30 days` to issue a refund
If they ever actually give one at all
Date of experience: February 14, 2025
I tried to cancel twice before the billing date, and they still charged me
Now they're claiming it was 'too late'
Too late for what?!
Date of experience: February 17, 2025
They only respond when you dispute the charge through your bank.
That should tell you everything you need to know about their `customer service`
Date of experience: February 19, 2025
The app crashes every time I try to use it. I can`t even complete a sidle session without it freezing or closing. Completely unusable!
Date of experience: February 6, 2025
I canceled weeks before my renewal, but they charged me anyway. When I asked why, they just sent a copy-paste response that didn't even make sense.
Date of experience: February 15, 2025
I suddenly got logged out and now I can`t get back in. Resetting my password doesn`t work, and support isn`t responding. So frustrating!
Date of experience: February 4, 2025
I tried calling them, but every number either led to a voicemail or just rang endlessly. They clearly don't want people to actually reach them.
Date of experience: February 16, 2025
I asked for a refund within hours of being charged, and they said it was 'too late.' How is it too late when the charge just happened?
Date of experience: February 11, 2025
Every time I email them, I get a different excuse. First, it was 'we're looking into it.' Then, 'we need more time'
Now, it's just silence
Date of experience: February 15, 2025
Tried to cancel multiple times, but the page kept crashing! The lack of response and accountability from the company is shocking.
Date of experience: February 25, 2025
I was shocked to see a charge appear without any prior notification. Honestly, I wouldn`t recommend this to anyone based on my experience
Date of experience: February 25, 2025
They claim they `value their customers`, but the second you ask for a refund, they suddenly stop replying. I wouldn`t trust them again,
Date of experience: February 10, 2025
There`s no clear way to cancel the subscription. The option is hidden and support is no help at all. I feel trapped in a payment cycle I don`t want.
Date of experience: February 4, 2025
Competitors charge way less for a way better experience.
It's a shame because the idea behind this service is great, but execution is terrible.
Date of experience: February 25, 2025
They act like cancellation process is easy, but when you actually try to do it, you realize it`s designed to keep you paying as long as possible
Date of experience: February 19, 2025
I was left waiting for my results for way longer then I was told. This kind of delay destroys the whole experience and makes the service completely unreliable.
Date of experience: February 2, 2025
They said my refund request was being 'reviewed' but that was a moth ago. I hoghly doubt they're reviewing anything. They just hope I forget about it
Date of experience: February 22, 2025
Why pay so much for this when other services offer more for cheaper? This is unacceptable for a company that charges so much for their service.
Date of experience: February 25, 2025
I don't feel safe using this app. Who knows what they do with my data? Honestly, I wouldn't recommend this to anyone based on my experience.
Date of experience: February 23, 2025
They said my cancellation `didn`t go through due to a system error`
Funny how those errors always benefit them, never the customer.
Date of experience: February 13, 2025
If you take money without permission and refuse refunds, that`s theft! This needs to be fixed immediately; otherwise they will keep losing customers
Date of experience: February 6, 2025
I shouldn't have to fight this hard just to stop being charged. The fact that I had to contact my bank to block payments says everything.
Date of experience: February 17, 2025
I wanted to remove my account, but they make it impossible to erase my info! Honestly, I wouldn't recommend this to anyone based on my experience
Date of experience: February 27, 2025
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