Brainmanager.app has a rating of 1.0 star from 94 reviews, indicating that most customers are generally dissatisfied with their purchases.
Their support team is useless. They either send an automated reply or just never get back to me. I`m stuck with my issue and no way to fix it.
Date of experience: February 4, 2025
Every time I try to log in, it tells me my credentials are incorrect, even though I`m 100% sure they are right. This is beyond frustrating.
Date of experience: February 3, 2025
I can`t log in no matter what I try. Even the password reset link doesn`t work.
This is ridiculous and beyond frustrating for a paid service!
Date of experience: February 3, 2025
I was charged out of nowhere despite cancelling before the trial ended. They refuse to issue a refund and I can`t even remove my payment details.
Date of experience: February 3, 2025
I signed up for the free trial, but they charged me before it even ended. Now I can`t get my money back. This is completely unfair.
Date of experience: February 2, 2025
Promises of instant results fell flat. I`m not sure why they advertise something they can`t deliver, it feels misleading and untrustworthy.
Date of experience: February 2, 2025
The delay in results was unacceptable. When a service promises speed, it should deliver. Very disappointed with the false advertising
Date of experience: February 2, 2025
Despite cancelling in time, they charged me again and refused to refund. It`s unethical and frustrating, showing a total lack of integrity.
Date of experience: January 31, 2025
The result processing was way too show for something that was supposed to be quick. I won`t use this service again, it`s just not worth it.
Date of experience: January 30, 2025
Their policy says refunds are quick, but it`s been weeks and I`ve seen nothing. They`re not delivering on their promises.
Date of experience: January 31, 2025
The free test offer is nothing but a trap.
You`re forced to pay after putting in your time, which feels like a scam and complete of effort.
Date of experience: January 29, 2025
I was promised a full refund, but only got part of my money back. They need to fix their refund policy and treat customers fairly.
Date of experience: January 29, 2025
I trusted them because they promised a free service, but hidden fees made me regret it. They need to be more transparent.
Date of experience: January 29, 2025
Free is used as a gimmick here... If you don`t want to pay, you won`t see your results. It`s manipulative and wastes time.
Date of experience: January 28, 2025
This service says it`s quick, but I`ve had to wait days for simple results.
They need to be more transparent about timing
Date of experience: January 28, 2025
It`s unfair to advertise free services only to surprise user with charges at the last moment. This feels very dishonest.
Date of experience: January 29, 2025
The refund system seems designed to discourage user from trying to get their money back. It`s unfair and manipulative.
Date of experience: January 31, 2025
I was promised instant results, but it took far too long. This made me reconsider ever using their service again, as it was a huge disappointment.
Date of experience: February 2, 2025
I reached out customer service multiple times, but they just ignore my messages. How am I supposed to get help if they don`t respond?
Date of experience: February 2, 2025
The refund process is a complete hassle. I had to fight just to get back a small portion of what I was owed, and it took way too long.
Date of experience: January 31, 2025
A free test shouldn`t mean hidden charges at the end. Their misleading approach makes me doubt their credibility entirely.
Date of experience: January 28, 2025
I was shocked to discover hidden fees after I completed the test. The lack of transparency in their pricing model is highly frustrating.
Date of experience: January 28, 2025
My account just disappeared! I tried logging in with the correct details, but it says my account doesn`t exist. What is happening?
Date of experience: February 2, 2025
After canceling I was assured a refund, but nothing has been prosed. This company has poor customer service and zero reliability.
Date of experience: January 31, 2025
I was using the app just fine, but then I got kicked out. Now it won`t accept my email or password. I feel locked out of my own account!
Date of experience: February 2, 2025
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