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Brainmanager.app has a rating of 1.0 star from 94 reviews, indicating that most customers are generally dissatisfied with their purchases.
I cancelled my subscription, but they still charged me!
I reached out to support and they refuse to refund me.
Feels like a scam!
Date of experience: February 4, 2025
Their billing system is so shady. I was charged extra without explanation and there`s no way to dispute it. Avoid this app!
Date of experience: February 3, 2025
Waiting days for results when it was advertised as fast is incredibly frustrating. I expected better service and more honesty from this company.
Date of experience: February 2, 2025
No real customer service at all. They just keep repeating the same generic responses without actually solving anything. So disappointing.
Date of experience: February 2, 2025
Getting a refund should not take this long. Their system is inefficient, and it feels like they`re stalling on purpose.
Date of experience: January 30, 2025
I followed all steps for a refund, yet it was denied without explanation. This company lacks accountability and clearly doesn`t value its customers
Date of experience: January 30, 2025
They don`t clearly disclose the charges for viewing results. This lack of honesty ruined my experience with their platform.
Date of experience: January 30, 2025
Weeks after my refund request was approved, I`m still waiting for the money... This level of service is unacceptable..
Date of experience: January 30, 2025
Their customer support ignores my refund request. I`ve sent multiple emails, and still, no resolution has been provided.
Date of experience: January 29, 2025
The service seemed genuine, but after completing the test, I was shocked to see I had to pay to access result. Misleading practices!
Date of experience: January 26, 2025
Charging after claiming to offer free services is unethical. They should be upfront about costs instead of misleading users
Date of experience: January 28, 2025
The surprise fees made me lose all trust in their services. No one likes to feel duped into paying for something that`s advertised free.
Date of experience: January 28, 2025
They charge you to view results, but this is not made clear beforehand.
A bait-and-switch experience that wastes time.
Date of experience: January 27, 2025
The platform lures users with 'free' claims, only to slap on a payment requirement after tests are done - deceptive
Very shady
Date of experience: January 26, 2025
I was drawn in by the promise of a free test, only to find hidden fees later. It`s frustrating and dishonest. Why not disclose costs upfront?
Date of experience: January 26, 2025
They advertise free test, but after competition, you must pay to see results. This deceptive tactic made me feel cheated.
Date of experience: January 25, 2025
Promising free services and then charging users is highly unethical...
The hidden charges left me feeling scammed...
Date of experience: January 25, 2025
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