• Branson Shows

Branson Shows

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Overview

Branson Shows has a rating of 4.6 stars from 1,022 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Branson Shows most frequently mention customer service, good experience, and easy process. Branson Shows ranks 5th among Concert Tickets sites.

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Positive reviews (last 12 months): 91.7%
Positive
166
Neutral
8
Negative
7

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17,230 reviews

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Top Positive Review

“Quick and efficient booking process”

Linda S.
11/4/24

Quick and efficient booking process. The site displays available shows with performance dates and in some cases, special offerings like "buy one get one free". You can easily use the drop down feature to see availability of the shows during the time of your trip.

Top Critical Review

“I went to the Tickets location to pickup vouchers”

Richard N.
9/1/24

I went to the Tickets location to pickup vouchers. Agent was very unprofessional. I wanted my tickets and he kept adding additional requirements. Ultimately my signature wasn't good enough and he wouldn't accept my wife vouching for my identity without her ID. Paraphrase...'why are you traveling without an ID? You're old enough to know better.' That is when we left.

Reviews (1,022)

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purchase tickets (131) order tickets (209)
Thumbnail of user vickiageorge
Texas
1 review
0 helpful votes
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January 21st, 2024

We purchased a $250.00 gift card for my husbands parents for Christmas right before Covid hit. I contacted Branson shows about being unable to use gift card with all the covid regulations. They assured me that the card would remain good. Covid hit the pretty hard and they had not been able to make the Branson trip on their own. We were finally able to take them his past December to find out that the entire $250.00 was eaten up with a monthly service fees. They did not provide any grace for the Covid hit., I was very disappointed that they did not try to do anything to make this right. I would recommend not making the same mistake I did and avoid buying their gift cards and just give your loved ones cash if you want to bless them with funds for time spent in Branson.

Certificate number **************798

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Thumbnail of user ellenm918
Indiana
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Previous order from my friends order showed up on my order. I'm concerned the site is insecure.

Thumbnail of user maryr4198
Missouri
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to use, thank you. We are looking forward to our visit

Thumbnail of user susanb6185
California
1 review
0 helpful votes
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Thumbnail of user kennethl967
Alabama
1 review
0 helpful votes
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December 7th, 2023
Verified purchase
• Updated review

Upon Ticket pick-up, we were offered several attraction discounts, only to later be told we had to attend a sales pitch at a hotel to get them. This was very disappointing and made us distrust the operation. After seeing a few shows, we actually wanted to add more shows, but decided against it because we didn't want to come back to the ticket center.

So far so good
November 21st, 2023
Verified site experience
• Previous review
Am booking far in advance so wish there was a cancellation...
August 5th, 2023
Verified site experience
• Previous review

Am booking far in advance so wish there was a cancellation option.

Thumbnail of user kenneths2053
Alabama
1 review
0 helpful votes
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Thumbnail of user lisam3857
Missouri
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

They will rip you off! They do not care about their customers. My mom and I booked show tickets for our family. We thought we had booked one show, but somehow booked two that were scheduled at the same time. I called them right away to explain what happened. They refused a refund, even though we can't be at two different places at the same time!

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Thumbnail of user judys1766
Arkansas
3 reviews
0 helpful votes
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October 31st, 2023
Verified purchase

Love the search to be able to see what shows are available on certain days. Like that they have some discounts that are clearly advertised on the site. I wish the tickets were delivered through email instead of having to physically pick them up, but the location of the Branson Center isn't too far away from other things in Branson, so that is okay.

Thumbnail of user billyg329
Missouri
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

We saw two shows there, Irish Tenors and Celtic Ladies, and Anthems of Rock. Both were well done, with dancing and great vocals. If I have a complaint it is the music was recorded rather than live. Anthems had a guitarist who was quite good doing some lead guitar parts.

Thumbnail of user phillipw421
Illinois
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Super Easy! Would be even more convenient if all my show vouchers were delivered to my hotel room instead of making people come get them. Especially since I will not arrive in Branson until after business hours.

Thumbnail of user debrac859
Texas
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Very Helpful to this first time traveler to Branson-- wish they sent the itinerary with the confirmation of the order... that would give a better and secure feeling. Like how do we get our tickets, etc.
Thanks

Thumbnail of user deborahd585
Kansas
2 reviews
0 helpful votes
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November 8th, 2021
Verified purchase

Easy to navigate through the reservation process! Got to see the Christmas show in Branson last year. Well worth the money. Sights and Sound theater is an amazing experience. You won't be disappointed…

Thumbnail of user tammiep66
Missouri
1 review
0 helpful votes
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October 6th, 2023
Verified purchase
• Updated review

The potatoes where dry,chicken undercooked. My sister who pre-ordered a vegetarian meal had a chicken threw on her plate and when that was eventually corrected the vegetables where dry and overcooked. If pre-ordered should have not taken 45 minutes to get it.

Quick reserve for time and day
September 1st, 2023
Verified site experience
• Previous review
Thumbnail of user benjib6
South Dakota
1 review
0 helpful votes
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November 15th, 2021

This place bransonshows.com is all about up sales and screwing you over on ticket prices. Prices are at lease 30% over the actual theater prices. Do not use this site. Go directly to the shows website. So frustrated with these guys. Never Again!

Tip for consumers:
Don’t

Products used:
Tickets to a show

Service
Value
Shipping
Thumbnail of user karenk2286
Missouri
1 review
0 helpful votes
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December 29th, 2021
Verified purchase
• Updated review

I felt your cancel 48 hours was miss leading, it should say "48 hours prior" also there should be a warning that ordering less than 48 hours in advance you can not cancel! Also the $50 cancel fee and the fact your order is not refundable only for credit all this should be stated at the beginning not after you book! Your customer service rep Brandon was not helpful or able to explained any of this and hung up on me! I did use the tickets and they showed up in my phone fine.

Very quick and simple
November 27th, 2021
Verified site experience
• Previous review
Thumbnail of user kevino943
Colorado
1 review
0 helpful votes
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May 16th, 2023
Verified purchase
• Updated review

First shows we have bought tickets to. 35 yrs. In Springfield. I decided this weekend I would treat the wife, she loved the shows. Young lady I spoke to was amazing. She made the experience so easy. Very nice, we will see you again. Don't want a time share though, or the drama that goes with that process. Thankyou!

Okay, excited...
June 11th, 2023
Verified site experience
• Previous review

Okay, excited...

Thumbnail of user tommyg191
Illinois
1 review
0 helpful votes
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April 18th, 2023
Verified purchase
• Updated review

Dolly's Stamped is a great place to visit. One of our granddaughters was her first time visiting Dolly's Stamped. The show and food was great with a great family atmosphere. Although I was disappointed in the booking. I paid for six adults and two children but when we got there I was told we only had seven adults and a child lap seating. Also I requested to be on the south side but they gave us tickets for the north side. I'm not sure if I will order tickets though you're booking agency again!

This is one of our favorite places to visit in Branson
March 18th, 2023
Verified site experience
• Previous review

This is one of our favorite places to visit in Branson. Love Branson!

Thumbnail of user geraldv177
Louisiana
1 review
0 helpful votes
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August 6th, 2022
Verified purchase
• Updated review

So far so good. Easy to use.
After I finish the booking, they advised I'd have to pick up my Vouchers at the location. I truly expected an on line ticket, bar code or a QR code. They don't tell you that until you book. It's OK I guess. I'm just wondering how far out of my way I'll have to go to get these "Vouchers". Should state that up front.

So far so good
July 6th, 2022
Verified site experience
• Previous review

So far so good. Easy to use.

Thumbnail of user mariahv12
Missouri
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

I ordered silver dollar city tickets days in advance. I received many emails with confirmations. The ticket booth is more than an hour from the attraction. I waited in line for an hour. I don't understand why there is no option to print my own tickets. I will never do this again. When I tried to refund the process became more complicated so I just stuck with the line. There is zero customer service. This is the worst structure to organize a business. This process NEEDS fixed. This is absolutely absurd. I expect compensation.

Tip for consumers:
Don’t use this site. Call Silver Dollar City directly.

Products used:
SDC tickets

Service
Value
Returns
Quality
Thumbnail of user joec1831
California
0 reviews
0 helpful votes
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June 28th, 2022
Verified purchase

I had a weekend get away planned for my wife's 30th birthday so I ordered al the shows in advance. When we went to pick up the tickets there was a deal to get one of the shoes free but I had to put down a $50 deposit and watch a presentation on Saturday. Not once was the word Timeshare mentioned, had it been mentioned I would have never signed up even to save some dollars. Once I showed up the lady at the counter said time share so I politely signed in and hit the first exit I could upon completion. A guy from Branson shows text me very rudely about the deal. It is 100% my fault for falling for the deceptive tactic of not calling it a timeshare. I just don't want other people to be duped and lose a $50 non refundable deposit, which was also not stated at the time.

Service
Value
Thumbnail of user ronaldm809
Texas
2 reviews
0 helpful votes
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May 28th, 2022
Verified purchase
• Updated review

Nice job. Everything was simple to understand. I only had one problem. One of the "maps" would not show me where the hotel was located.
For some reason, I never received an actual confirmation EMAIL for my order. Even after calling, they resent the confirmation but it never arrived after 15 minutes. They finally just sent me a link via text. I used that link and was able to print off my confirmation instructions.

Nice job
April 27th, 2022
Verified site experience
• Previous review

Nice job. Everything was simple to understand. I only had one problem. One of the "maps" would not show me where the hotel was located.

Thumbnail of user lindae1163
Missouri
1 review
0 helpful votes
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December 18th, 2021
Verified purchase
• Updated review

Has to go to a vacation deal place we could not find. Finally found it. The guy would not give us vouchers. After 20 minutes we finally got them. Wasted an hour on this. Never again. Was a horrible experience.

So far easy to buy tickets
November 17th, 2021
Verified site experience
• Previous review

So far easy to buy tickets. A little concerned about where seats will be

Thumbnail of user cherylw1172
Iowa
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Quick easy to navigate the site. The gal I contacted regarding a question was helpful and courteous. I'm not always great at navigating through these online sites but she helped me and was so appreciated. Looking forward to the show.

Thumbnail of user earlenah
Texas
1 review
0 helpful votes
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September 11th, 2022

Their site advertised buy 1 get 1 free and tickets for 59.00 each for a show. When I ordered 3 tickets, the page indicated 2 x 59.00,1 x 0.00 however, my credit card was charged 170.33. When I called in and spoke to a supervisor, all she kept telling is the price was 87.00 and I saved 90.64 with the free ticket. No way to convince her what the website shows as I took screen shots of the website price. They wouldn't let me cancel or honor the advertised price. They can't even provide me a receipt with the breakdown of the charges. Total scam!

Products used:
Overpriced show tickets

Service
Value
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Quality
Thumbnail of user charlottec408
Mississippi
1 review
0 helpful votes
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May 8th, 2022
Verified purchase
• Updated review

We had a bad experience with an associate who was trying to get us to do the time share tour. He was very pushy and rude. It was very unpleasant especially when we found out that we could have just gotten our tickets on site of our show and that this whole ordeal was unnecessary.

Great service
April 4th, 2022
Verified site experience
• Previous review

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