Bridalblvd

I purchased a wedding dress from this company and read the return policy prior to ordering, but when you try to get an authorization to return the product the number listed goes to a voice mail and they don't even state the name of the company. I called about 10 times and sent e-mails to their customer service to try and get an authorization to return. The dress is really lovely and good quality (for an online purchase). I ordered a stock size dress so I thought that I would not have any issues with them. Shame on this company who hires people in China to sell a product that they won't stand behind their policies.

After ordering 2 dresses on bridalblvd.com (one wedding and one cocktail) I read a number of reviews that I would call 'scathing', and started to worry... but my dresses arrived 2 days ago and they are great. I didn't know what to expect but for the money it was worth a try. I am pretty impressed! There is a small fault in one of them but realistically what I got was great value. The dresses are a little large and also a bit long, but I measured loose figuring that it was easier to take a dress in a bit than out. I think all these negative reviews need to be taken with a degree of common sense. If you go ahead and spend $150 bucks on a wedding dress that you can't try on, and can't see and feel the fabric then you shouldn't expect the kind of dress that you would pay $1000+ for in a bridal boutique. I'm more than happy with my dresses and have just ordered another one, cos at the price I can afford to.

TOTAL SCAM! I was very skeptical about ordering a dress from this site, but against my better judgement did it anyway. I asked beforehand, if I was not completely satisfied, would I be able to return it with NO restocking fees, and I was assured yes. I received the dress, and the craftsmanship is horrible. The armholes were cut so much toward the front that 2 inches of my bra cups were exposed! I immediately wrote them, requesting a return authorization code. Kept telling me "Sorry, can you possibly go to an alterationist or wear a something underneath the dress"! After several emails back and forth, and even though I copied the comment on their website about complete customer satisfaction, they refuse to give me a return code or the address where I can return it. I wrote a letter to the US Embassy in China asking for help, and was sent a list of attorneys in Shanghai. I have literally lost $200 for the dress and the expensive shipping & customs charges. DO NOT USE THIS WEBSITE!

I ordered a dresses for my wedding. They made promises and guarentee's then turned around and didn't send my dresses. They would keep telling me that they were in customs which was a lie. They told me that they had mailed them and they didn't. They charged me 2 times for my wedding dress. Then they didn't put the sleeves like I had asked them too. They told me that I would have all my dresses by the date that I needed. 2 days before my wedding I had to go buy 6 new dresses because they didn't keep their promises or guarentee's. I would not use this company as they are dishonest and then when they told me that they would send all the dresses at now charge and extras for the mistakes that they had made. I have yet to see any of this and they still have not refunded for all the dresses. They just ignore you and will not respond to you emails or phone calls. I have tried to find out what county they are in and city to file a complaint with the online BBB and can't find them at all. Before you order a dress that is at a lower price from them you need to look somewhere else. They are the most dishonest people I have talked to I have tons of emails that backs all of the promises and things that they were going to do to make it up and they have yet to see anything! Please trust me that they will not take care of what they say or keep promises that they say they will. It was very hard to have to go out and buy 6 dresses 2 days before your wedding when I found the true dresses on their website and then had to hurry 3 days before and not get my dresses. DON"T ORDER FROM THEM THEY ARE DISHONEST!

Paid extra to receive by dec 3. Still have not received. 7 days before the wedding and still not dress. Should i dispute this with my bank?

My friend bought her wedding Dress there she said that she love the wedding dress she got I told her should I buy one there she said yes I never had a problem with them