Britbox

The worst streaming site I have ever used. You can't sign in even when you are a paying customer. This is another example of the losers at the BBC. They can't even run a simple streaming site or app. Go back to the drawing board losers.

Britbox offers a large number of British programming from BBC and ITV. They also sneak in shows from All4. A nice mix of movies, mystery, right down to comedy and game shows. It should be a good streaming service but it has constant technical issues that they can't seem to fix. The biggie (just like AcornTV) is when you use a browser to view their content. After watching a stream for a while you'll be told the content is not available on this device. Your Watch List will disappear and you then can't watch anything. One screwup after another. They do fix it eventually but the wait is annoying.
It just seems that there isn't a streaming service anywhere out there that hires IT people that actually know what they're doing. They just keep bandaiding everything. Oh ya and keep raising the price with no improvements.

I was given a gift subscription to Britbox, but they won't let me access it unless I enter MY credit card information. Good grief, this is a GIFT! I realize they want my credit card info so they can automatically renew the service once the subscription is over, but I don't want them to have my credit card info. Other streaming gifts I have received let the gift-giver decide whether or not they want to renew the subscription. BritBox will not refund my friend's money. Very disappointed.

I will have to agree with the majority of reviews here. The service is rushed and poorly thought out. There is no android apps, not ability to cast to TV.

The BBC should be able to put their entire library online. There is so much missing from the database and then they expect you to pay £6 a month (on top of your licence fee) This service should be FREE to all UK TV Licence Holders...

A feeble attempt to rival (LOL) other online streaming services. Another BBC hash up which as obviously been implemented by people in the BBC who have not got a clue.

All those who cant get the money back - Call your bank or credit card and make a chargeback... pretty simple!

On May 22 took advantage of the 7 day free trial with purchase of annual subscription at end of trial period... BIG Mistake! On May 29th the annual bill was charged to my credit card. I was still within my 7 days and was in the process of contacting Britbox when I saw the charge had been made. The Britbox agent was hard nosed about cancellation and refund, still within the 7 days. I then asked to speak to a supervisor to discuss the issue. The agent could not connect me and told me a note had been forwarded marked urgent. The following day I contacted them again and was promised a call back. Today, my third attempt I told them I would stop payment on the credit card charge and write a nasty review about their service. Guess what... agent contacted manager and refund was processed. Beware

Lots of complaints. When it works it is great BUT for 90% of the time you only get half a program. For example last night 26th April could only watch 35%. Kept cutting off, had to reload or change channel. So said to hell with it and tried SKY Cinema. Went to bed early same thing, Now today 27th April told subscription ran out. Paid for six months used it for a month or let me rephrase that had it a month able to watch it 30% of time. STAY AWAY till they get it right.

I have been charged for Britbox on a monthly basis by EE even though I never agreed to this add-on. The customer service from EE has been really poor and I have tried again and again to have the add-on removed with no luck. I have been charged £5.99 monthly for an app which I don't use and EE have been most unhelpful in dealing with my complaint about Britbox as an add-on. Britbox is not an app I use and I'm not interested in being charged unfairly for this add-on by a large mobile provider making too much money out of customers like me. Not impressed with Britbox and I'm not surprised to see there are many negative reviews on their customer service.

They have done the website a bit like Netflix but when i installed the app on my 2017 4k samsung tv it failed to open a dozen times!
All i got was a sign in box in the upper right of screen which i couldnt click on.

Signed up easily via the Website but after i had spent 20 minutes adding shows and movies to My List i suddenly realised that you can only add 12 and after that when you add a show it just deletes the 12th one on the list.! Poor poor design.

Website goes very very slow at times and while a decent idea those of us in the Uk and of certain age have seen 95% of the content we would like to watch already.

Sorry but after trial i am cancelling.

The main reason for me purchasing app was to be able to watch Eastenders, eventually discovered other program. I often have to delete app & then reinstall it to stream on television… annoying, but enjoy programs so I deal with it. Since 9/23/22 app no longer allowing me to stream & view program on television. My subscription has never been canceled, & can still see programs on phone/ table. But unable to stream to television. So disappointed, canceled service/ removed app 9/24/22.