• Brown Paper Tickets

Brown Paper Tickets

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Overview

Brown Paper Tickets has a rating of 3.2 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brown Paper Tickets most frequently mention customer service. Brown Paper Tickets ranks 26th among Tickets sites.

  • Service
    61
  • Value
    61
  • Shipping
    54
  • Returns
    51
  • Quality
    56
Positive reviews (last 12 months): 53.8%
Positive
14
Neutral
0
Negative
12
3
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How would you rate Brown Paper Tickets?
Top Positive Review

“Seamless Event Ticketing Experience”

Adar G.
6/16/24

Using Brown Paper Tickets for our charity event was a breeze. The platform was user-friendly, allowing us to set up and manage ticket sales effortlessly, while their customer support team was responsive and helpful throughout the process. The detailed sales reports provided valuable insights that contributed to the overall success of our event.

Top Critical Review

“Incompetent Service, Constant Issues, and a Complete Waste of Time and Money!”

Ray H.
9/18/24

Brown Paper Tickets was a complete disaster from start to finish. The customer service was horrendous, a total red flag. It felt like nobody knew what they were doing, and getting even basic responses was a nuisance. The platform was riddled with glitches, making it impossible to manage events properly. Worse yet, the payout delays were unacceptable. It was left waiting for payments long after events had ended. The lack of transparency and accountability made everything feel like a waste of time and money. I can't believe I ever trusted them with my events.

Reviews (105)

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paper tickets (28)
Thumbnail of user sapphoa
Florida
1 review
0 helpful votes
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April 11th, 2024

I recently purchased tickets through Brown Paper Tickets for a local jazz concert, and the experience was seamless from start to finish. The site was user-friendly, making it easy to find the event and secure my seats without any fuss.

Thumbnail of user rickya131
Romania
1 review
0 helpful votes
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March 1st, 2024

Using Brown Paper Tickets for event planning was a seamless and efficient experience. Their customer service was top-notch, promptly assisting with any inquiries, and making the whole process smooth and stress-free..

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Thumbnail of user jasminej271
Washington
1 review
0 helpful votes
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February 15th, 2024

The tickets I purchased here were good and cheaper compared to similar sites. This combination of hassle-free service and cost-effectiveness is something I would consider when buying tickets again. Highly recommended!

Thumbnail of user pinkiew2
Washington
1 review
0 helpful votes
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January 27th, 2024

Receiving my tickets via mail in no time at all highlighted the convenience of buying from this place. It's a great venue for purchasing tickets for any event. The ease and speed of the transaction made it one of the most convenient ways to acquire event tickets. I thoroughly enjoyed my purchasing experience with them!

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Thumbnail of user kristas253
Romania
1 review
0 helpful votes
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January 28th, 2024

Navigating the BPT site as a first-time buyer was a breeze, making the process of purchasing concert tickets incredibly straightforward and seamless. From selecting the event to securing my desired seats, every step was simple.

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Thumbnail of user ronaldm1737
Germany
1 review
0 helpful votes
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January 19th, 2024

I've been a loyal customer and have always found the process of buying tickets to be effortless. The ease of finding and purchasing tickets has never led to any problems, making each transaction smooth and hassle-free. This straightforward and user-friendly approach has contributed significantly to my continued patronage.

Thumbnail of user jovanr11
Netherlands
1 review
0 helpful votes
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December 21st, 2023

This was my first time buying tickets through Brown Paper Tickets. I had booked three seats for a concert, but unfortunately, it got postponed. When I reached out to their customer service via email, they promptly replied with details on how to process my refund.

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Thumbnail of user aljurj
Washington
1 review
0 helpful votes
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September 11th, 2023

Without a doubt, this site will be my go-to for future event purchases. I'm eager to recommend it to others as well. The competitive pricing and extensive array of events are both aspects that I truly value.

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Thumbnail of user glennab36
New York
1 review
0 helpful votes
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August 25th, 2023

The payment method was seamless and efficient, with no delay in receiving my tickets via email. All I had to do was print them. Every detail, from seat selection to event information, is readily accessible. I'm definitely coming back for their services.

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Thumbnail of user giannis21
Washington
1 review
0 helpful votes
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August 2nd, 2023

Excellent website for purchasing event tickets. The tickets arrived instantly in my inbox and were a fair price. I wish they offered tickets for every show, it would make things easier, not to mention cheaper.

Thumbnail of user tommyh266
Washington
1 review
0 helpful votes
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March 8th, 2023

The website is easy to use and I was able to find great seats for an upcoming show. I received my tickets immediately via email and found the whole process very smooth. They had a great selection of events in my area that I didn't even realize were going on, I'll be sure to check them out again.

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Thumbnail of user homers59
Washington
1 review
0 helpful votes
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May 14th, 2023

The process of purchasing tickets online from this platform is user-friendly and more affordable than other similar options available on the web. I was pleased to receive my tickets within minutes through email after completing the purchase process.

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Thumbnail of user adriennef100
Germany
1 review
0 helpful votes
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October 22nd, 2023

It's not just another automated, do-it-yourself ticketing service; it's a great event partner. With Brown Paper Tickets, we got access to amazing tools and experienced event techs in the industry. Well, their team has been in the game for over a decade, and it shows.

One of the standout features for me is that they keep it simple and honest when it comes to pricing. It's 100% free to sell tickets. No hidden fees or extra charges. Everything is transparent.

Their platform offers a range of customization options. You have full control to create, edit, and manage your event as you see fit. Plus, you can add questions to the purchase process to gather essential information for your event.

They also offer last-minute discounts to help you fill those last few seats.

Thumbnail of user shantelc21
Washington
1 review
0 helpful votes
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September 1st, 2023

BPT comprehensive details about upcoming events and promptly alerts users of any hiccups or issues related to the event. Additionally, ticket prices are transparently displayed, making the purchasing process straightforward and hassle-free.

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Thumbnail of user waltonf12
Washington
1 review
0 helpful votes
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October 31st, 2022

Brown Paper Tickets' user-friendly online ticketing system was a big help. We are glad that they are always available to assist. Every time we have a query, their personnel are really helpful. The many customer-targeted features are nice, and the interface is simple to use.

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Thumbnail of user blazes6
Washington
1 review
0 helpful votes
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July 24th, 2022

It has been a wonderful experience collaborating with BPT for our recent event. Trustworthy partner that's very good at handling money. With their services, both on and offline, I felt we got a bigger share of the deal!

Thumbnail of user nicoleb351
Nevada
3 reviews
0 helpful votes
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November 8th, 2018

Legit honest fair price sends ticket upon taking payment within a few hours. We loved our smoot transaction when we went to the NF concert. Thanks for being upfront and fair in your business dealings with us.

Thumbnail of user ceceliah48
Slovenia
1 review
0 helpful votes
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July 1st, 2022

Tried them to get concert tickets and couldn't believe their prices – they were incredibly low! And we got our tickets right after payment. Didn't require much effort on my part at all! Now I know what to do the next time I want to watch a concert again.

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Thumbnail of user denverg26
Washington
1 review
0 helpful votes
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November 18th, 2022

With BPT, events can be organized quickly and easily. The website has a good user interface. I've only needed their assistance thrice thus far and they were always ready to help and nice to talk with.

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Thumbnail of user johnn2922
Washington
1 review
0 helpful votes
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October 12th, 2023

While it's true that the prices are a tad higher compared to securing tickets in person, the trade-off is justified when you factor in the travel expenses and the hours otherwise spent standing in queues. The slight premium on price pales in comparison to the convenience and time-savings, making BPT a worthy choice for hassle-free ticket purchases.

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Thumbnail of user garryt100
Romania
1 review
0 helpful votes
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December 10th, 2023

I recently used Brown Paper Tickets to book tickets for a local theater production, and I must say, the experience was nothing short of fantastic! From the moment I landed on their website, I was impressed by how user-friendly and intuitive it was. Finding the event I was interested in was a breeze, and the ticket-purchasing process was straightforward and secure.

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Thumbnail of user caridada6
New York
1 review
0 helpful votes
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November 6th, 2023

The online ticket purchase procedure was simple and quick. I just picked the performance I wanted to see, determined how many tickets I needed, and went through the checkout process. I had confidence in the security of my transaction and I got my tickets instantly.

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Thumbnail of user camillem147
Washington
1 review
0 helpful votes
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January 17th, 2022

I'm not one to write reviews but I just had to do one here. I am extremely satisfied with how Brown Paper Tickets helped us with our charity event. They helped promote our event and their free ticketing services saved us a lot.

Thumbnail of user francescah149
Washington
1 review
0 helpful votes
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June 7th, 2022

Awesome website to help me find the event I need! Lots of filters that allow me to find free and discounted tickets for the exact type of event I'm looking for.

Once I had to return my tickets and contacted their customer service reps for help. They have professional and friendly folks who will walk the extra mile to be helpful!

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Thumbnail of user alexandreg59
District of Columbia
1 review
0 helpful votes
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June 1st, 2023

I will definitely be returning to purchase tickets from here again. The payment process was seamless, and I received my tickets instantly. I appreciate the clear seat identification, making it easy to locate my assigned seats.

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Brown Paper Tickets - The first and only fair trade ticketing company!

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