Brown Paper Tickets

The peoplke at BPT are dishonest and shameless. They make bold promises about payments of what they owe and never follow through—not a cent. Trying to get answers is a complete joke. You won't get help, only could, robotic replies that go nowhere. There is zero accountability, no intention to resolve anything. Choosing them was a massive mistake I regret every day. Do not fall for the same trap. You'll end up frustrated, ignored, and cheated.

Nothing good comes from this company and its leadership. Besides the decent health benefits package, there's nothing good about working for Brown Paper Tickets. The compensation is below the industry average, and the leadership we have is too incompetent and immature. Also, we have a stressful and hectic work environment.

If you want to be out of business after your first event, BPT is for you! But it would be insane for any business owner to want that! However, that's gonna happen if you let BPT management manage your event! Avoid fast!

Bad management. They scam people and don't pay them which is illegal! I hope they get sued and pay fines because what they did to small businesses was terrible!

Don't use Brown Paper Tickets! I purchased some tickets from them for Comic Con but never received them. I tried contacting them for a refund, but they never gave me my money back! Stay away unless you want to get scammed!

Beware! No one gets paid here! Don't let these people sell your tickets because you won't get paid! It's a scam! They let you feel that management's involved in every process, but when you need to talk to the manager, he'll be out of reach! Terrible, unethical company!

Companies beware! Brown paper tickets don't pay and won't pay you! We've been constantly contacting them for weeks but still couldn't get paid for the event that happened months ago! Management won't talk to us either or at least tell us when we're getting paid!

A scam of a company! Seriously DO NOT do business with Brown Paper Tickets! They will take your moeny and avoid you when it's time to pay! Horrible company, unethical owners!

Brown Paper Tickets was an absolute nightmare to deal with. Their customer service was rude, dismissive, and acted like my issues were completely unimportant. It felt like their staff was more concerned with playing office politics than actually helping clients, making the whole experience frustrating and exhausting. Deadlines were missed, communication was horrendous, and I constantly felt like they didn't care about the success of my event. They treated their customers like we were inconveniences, not valued clients. I will never use this service again. Ever.

Brown Paper Tickets was a complete disaster from start to finish. The customer service was horrendous, a total red flag. It felt like nobody knew what they were doing, and getting even basic responses was a nuisance. The platform was riddled with glitches, making it impossible to manage events properly. Worse yet, the payout delays were unacceptable. It was left waiting for payments long after events had ended. The lack of transparency and accountability made everything feel like a waste of time and money. I can't believe I ever trusted them with my events.

I wouldn't recommend using this service unless you want to risk losing your money and dealing with an unresponsive customer service system. It's a shame because I was really looking forward to the event results, but this experience has soured my view entirely.

I tried contacting them, called a million times, nothing but a stupid automated message! Emails? Crickets! Then, the worst part, they wouldn't pay me back for the tickets they sold! My money, the money from all those attendees, just vanished into thin air. Their reports were useless too, no way to track anything. Who knows where that money went?

Using Brown Paper Tickets for our charity event was a breeze. The platform was user-friendly, allowing us to set up and manage ticket sales effortlessly, while their customer support team was responsive and helpful throughout the process. The detailed sales reports provided valuable insights that contributed to the overall success of our event.

Brown Paper Tickets is a chaotic company with a chaotic management that doesn't have any clear direction. The leadership of this company is going nowhere because the management don't take care of the employees and don't do anything to improve the work environment for the employees. I suggest that you avoid working here.

I had a wonderful experience purchasing tickets for a local theater production through Brown Paper Tickets. The checkout process was smooth and secure, and I appreciated the low service fees compared to other ticketing platforms. This made the whole experience affordable and enjoyable.

These people owe so much money to so many people! Just beware and avoid using their services if you don't want to be owed! What they tell you are lies and the five star reviews are fake!

If you actually want to get paid, avoid using this company! They will tell too many excuses and lies just to keep you from getting your money! It's a terrible company and management. Beware!

I used Brown Paper Tickets services for my one act play festival, Women At Play(s), which promotes women in the arts as well as diversity in MARCH 2020. They still have not given me all the ticket money that my audience members paid to see my show. I made numerous phone calls and sent emails with only an automated reply. I filed a complaint with the state of Washington which mandated them to pay. And I am still waiting for my money. Please be warned.

Brown Paper Tickets has the worst customer service and awfully fees that are out of most people's budgets. Please beware and avoid wasting your time and money. I regret my decision to trust these horrible, fake people with my event needs. Never again!