Brown Paper Tickets

Extremely happy with my BPT experience. Fees are zero to minimal. The platform allows you to search for discounts on events and offers a lot of useful information. Their customer service is awesome! There's a lot of flexibility on the tickets unlike with their competition. Love the donation function most of all.

The simplicity of the process, combined with the affordability factor, makes BPT an irresistible choice for anyone seeking convenience and value. The ease and savings provided here are the best. My experience has been so positive that I would return here for my future ticket purchases.

For a number of years, I've bought my tickets from BPT as a customer. I truly appreciate how the seats are designated, since it makes sure I always get my favorite seats. My tickets have always been sent promptly, and the payment process is very simple.

Great service that is so beneficial to event promoters. It's free to create events and sell tickets, they have free ticket printing and delivery to ticket buyers and they offer promotional services. So everything you need is in one place!

Gone are the days of standing in long, frustrating lines for sold-out shows. BPT is an absolute game-changer. One of the things that stands out for me about BPT is its dedication to customer communication.

I travel a lot and use BPT to learn about the events I'm interested in. Their website is easy to use. I save a lot because they offer the option of finding free or discounted events. The customer service folks are friendly and supportive. I requested a refund twice, and received them without delay.

I'm purchasing tickets for the second time. The information is available for everything from finding information to seeking seats. Quite expensive when compared to in-person purchases, but less expensive when compared to other ticketing applications.

It's a convenient platform to create events and sell tickets. I have a small business, and I regularly organize meetings and webinars. BPT has given me a sense of relief; I know that everything will go smoothly with selling tickets, so I can concentrate on the more important stuff.

What I appreciated the most about Brown Paper Tickets was their customer support. One time I had a few questions about my ticket purchase, and their customer service team was incredibly responsive and helpful.

I had an extremely easy experience buying tickets online for the first time, thanks to BPT. The process was straightforward, and the tickets were delivered to my email, which made it very convenient. All I had to do was print them out, and I was good to go.

I always like to check this site for local events. If you're sick of ticketmaster you'll love this site, they don't have big service and delivery fees so the tickets aren't way overpriced.

I used to use BPT for a small monthly event several years ago. I had a good experience with customer support and used that experience to recommend BPT to a family member starting a new business and selling tickets to events. My family member and his business partner hosted events 3 times a week for 4 weeks starting in June and they have not received a single payment. This is a new business struggling to get off the ground and BPT owes them almost $20k. I am so frustrated and angry. Please beware when doing business with BPT.

Never had the first issue with getting tickets to any show using Brown Paper TIckets. It's a shame they don't cover all shows. Would make it so much easier not to mention cheaper.

Stopped buying from other online ticket sites since I started using this app. They still charge you on top of the actual ticket price but their rates are lower.

Finally found a site where I can order tickets without being overcharged for shipping. Reasonable rates. Wide selection of events. It has a permanent place on my phone now.

We've had a great experience, we have used them for 3 events now and their website is easy use and the staff member I contacted was friendly and helpful!

BEWARE BEFORE YOU USE BROWN PAPER TICKETS!
Do yourself a favor. If you are a event producer do not use this company! They still owe our organization of $5,000 from the pandemic. Instead of paying us out that have been holding our money hostage along with many other theater groups!

Simple way to search for events and purchase tickets. They also provide information on seat locations and that was a big plus. I've been using them for some time now and no complaints so far.

Purchased a couple of tickets for a music festival in our town. Checkout process was quick and hassle-free. Will be checking their site again for other events.

I ordered some tickets for a show and received them instantly through email. Although it cost more than purchasing it at the outlet, the extra expense was justified given the hour-long commute.

I am still waiting for my refund and it's been 4 months. Repeatedly emailed and called company with no results. I will never buy tickets from this company; they are dishonest.

This service is amazing! Buying tickets is easy and they have a wide variety of events to choose from. Ticket prices are also friendlier compared to similar sites. Great service!

I agree with the other reviewer, who said that she would give ZERO stars, if that were an option. We are a small start-up theatre company serving children and youth. Our event ended 30 days ago, and Brown Paper Tickets is still refusing to disburse our funds. Their phone system is shut down. I have sent seven separate e-mails, only one of which has received anything more than an automated response. They cite "covid-related delays" as the cause for this problem. This makes no sense. Theatres are up and running. Pay-outs are done electronically, which means that they can be handled remotely. Brown Paper Tickets had no problem taking our money; they only seem to be suddenly stricken with Covid when it's time to disburse funds to their customers. As a small start-up, I have absolutely no recourse for this. All I can do is take my future business elsewhere and warn others. NEVER, EVER USE BROWN PAPER TICKETS! I am absolutely at my wit's end. It is very unnerving to have a company withholding your own money from you. I am irate.