• BudgetBlinds

BudgetBlinds

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Overview

BudgetBlinds has a rating of 2.2 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BudgetBlinds most frequently mention customer service problems. BudgetBlinds ranks 61st among Blinds sites.

  • Service
    24
  • Value
    20
  • Shipping
    12
  • Returns
    8
  • Quality
    20
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
10
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How would you rate BudgetBlinds?
Top Positive Review

“Highly recommended..”

Colleen O.
6/13/21

Michelle rowe called the day before my appointment for a reminder. She was on time. We picked out the shades I wanted in five minutes perfect match to my big clock. She took measurements and we talked She was very polite asked if I had more questions. She said they would be in 10 weeks They came in early the guys who were out to hang them were very friendly. They did a good job very trustworthy. They look great.

Top Critical Review

“Franchise Owner”

Ed B.
4/24/24

If you ever want blinds from Budget Blinds DO NOT and I repeat DO NOT contact Budget Blinds of Happy Valley located in Reedsville, Pa. No customer service period. Will not return voicemails Does not make schdeduled appointment. We are a high end residenal contractor and will cetainly go elsewhere for blinds in the future.

Reviews (45)

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budget blinds (28)
Thumbnail of user edb840
1 review
0 helpful votes
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April 24th, 2024

If you ever want blinds from Budget Blinds DO NOT and I repeat DO NOT contact Budget Blinds of Happy Valley located in Reedsville, Pa.
No customer service period.
Will not return voicemails
Does not make schdeduled appointment.

We are a high end residenal contractor and will cetainly go elsewhere for blinds in the future.

Products used:
Nothing from Budget Blinds

Service
Thumbnail of user annemariegoren
1 review
2 helpful votes
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November 6th, 2023
Verified purchase

How this company remains in business is a true mystery! They have send installers on four different occasions and still no blinds. The brackets were missing, then the wrong valence was shipped, then the brackets were bent. This has been going on since March, 2022 and still the job is not complete. What a nightmare and there is never a person to speak to who knows anything about the job. I regret the day I called these incompetent people.

Service
Value
Quality
Thumbnail of user rodriguez.emma8
1 review
4 helpful votes
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November 22nd, 2023

This company is very shady. They committed to a price for shades that was in my budget provided that we dealt in cash only. Then called the day before we signed the contract and said that the price now changed because they missed some windows. But still wanted to deal in cash only. I would NEVER recommend budget blinds to anyone! If you don't believe me read the additional reviews that have been submitted.

Products used:
NONE!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathleeno49
4 reviews
14 helpful votes
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July 26th, 2019

With that name you'd think you'd get affordable blinds-nope! Poor quality merchandise too. Got three living room blinds & two pairs of shutters for my kitchen. Wish i had gone somewhere else. Pleated living room blinds sagging. Don't like the way they installed the shutters on the outside of the window frames. Should have been measured to fit inside the frames. Look bulky

Thumbnail of user kathrynr450
1 review
8 helpful votes
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October 19th, 2022

I purchased blinds from budget blinds because they came with a one time free replacement. They are very poor quality and fuzzy and easily dented. Two years later I am trying to get my free replacements but my calls go to voice mail and are never returned. Scam!

Tip for consumers:
Avoid

Products used:
Blinds

Service
Value
Shipping
Returns
Quality
Thumbnail of user colleeno88
1 review
1 helpful vote
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June 13th, 2021

Michelle rowe called the day before my appointment for a reminder. She was on time. We picked out the shades I wanted in five minutes perfect match to my big clock. She took measurements and we talked She was very polite asked if I had more questions. She said they would be in
10 weeks They came in early the guys who were out to hang them were very friendly. They did a good job very trustworthy. They look great.

Service
Value
Shipping
Quality
Thumbnail of user mc956
1 review
15 helpful votes
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June 30th, 2020

I would have to rate this company at the lowest rating due to poor customer service. I was honest with the owner sharing I only needed to upgrade one window and because I didn't have a job worth his while, where the communication started because of the inquiry from the free online consultation, Pate said he was too busy and no more of my questions were answered. Due to his busy schedule, I was even willing to measure the window myself and to submit my order online if that was an option. This question/suggestion was also not answered. Disappointed to say the least. First impressions are lasting and set the tone for future business. In this case, no longer interested in their business since I have to spend a ton of money to get a call back.

Thumbnail of user shurlenea1
1 review
0 helpful votes
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February 25th, 2023

I had absolutely love my custom blinds. My salesperson, Jason was awesome and very patient during the entire process that I called the office and asked them to please schedule another appointment with Jason to order blinds for our bedroom. My installer Phillip and Preston was very professional and accommodating while putting up our beautiful blinds.

Products used:
Blinds

Service
Value
Shipping
Quality
Thumbnail of user freyap17
1 review
1 helpful vote
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September 8th, 2021

Ordered Palmetto shutters from budget blinds and just got them installed. They exceeded my expectations, beautiful, quality product and expert installation by Juan Carlos and Pedro. I jusr ordered 4 more for bedrooms, i'm 100% satisfied!

Products used:
Palmetto shutters

Service
Value
Quality
Thumbnail of user lindam3515
1 review
1 helpful vote
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November 1st, 2021

We recently purchased Plantation Shutters for our new home and used the Budget Blinds franchise in North Tucson/Oro Valley area. Santana was very professional and helpful before and after our install. Her communication was timely and informative. Jeremy was incredibly helpful during the ordering process and his installation day was efficient and the shutters are amazing! We tried to talk him in to trying to fix a slat he wasn't happy with, but he insisted it be replaced! We highly recommend this team, and will use their services, again, should we need anything.

Thumbnail of user kristins246
1 review
2 helpful votes
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August 6th, 2019

Address 426 S. Johnson Ave., Giddings, TX *******
Country United States

Description We're dedicated to bringing Giddings and surrounding areas high quality blinds and draperies. We help you find the best window treatments and window coverings for your home and lifestyle.

Thumbnail of user dc974
2 reviews
2 helpful votes
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October 29th, 2022

We ordered shade for the office and living room and requested Hunter douglas top down bottom up style. They installed some off brand shades that do not connect to an app and are not what we ordered. Learned later that the owner of the company is the salesman!

Tip for consumers:
Avoid this company

Service
Value
Quality
Thumbnail of user scw
1 review
13 helpful votes
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April 6th, 2016

We ordered about $5,000 to $6,000 worth of plantation shutters for our home. We decided to add one more shutter a few days after the order was placed. We had to re-order and re-measure this shutter 4 times over the course of almost one year before they finally installed it yesterday. I asked the owner Tony for some consideration/discount due to their constant delays and taking so long to install it. I just wanted something off this one shutter ($142) but he SCREAMED at me and threatened to come over and rip it out! I have NEVER had such horrible customer service. Stay away from Budget Blinds of Naples and Marco Island, FL.

Tip for consumers:
Find someone else for your window treatments!!

Service
Thumbnail of user mariez4
1 review
12 helpful votes
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May 28th, 2014

Avoid budget Blinds at all cost. They promised a custom blind, couldn't find a manufacturer to make it and finally called me 6 weeks later to tell me that they were trying to find another manufacturer and again no communication for over a month. When I finally got tired of waiting and tried to stop order was told I would have to pay for the blinds anyway as the customer only has 72 hours after placing order to cancel despite their inability to produce product they promised in a timely reasonable time frame. Don't listen to the sales person; read the FINE PRINT. Their word means nothing.

Thumbnail of user hassans127
1 review
0 helpful votes
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July 2nd, 2023

This company has no sense for business. It take them 3 days someone to call you back. They give you time to visit the site, they never turn up. They don't call or text to say if the can make it. The price quote They give you is 90% higher than anyone else. Stay away from this company.

Products used:
None

Service
Value
Thumbnail of user robino15
8 reviews
6 helpful votes
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June 26th, 2019

We have used Blinds.com and most recently Budget Blinds. After hearing an ad for them, I decided to have them come and give us a quote. The whole process was super easy! Two gentlemen came to the house, discussed options, measured and gave us a quote on the spot. It was in line with the amount I would have paid for Blinds.com, but also included installation! We now have beautful new blinds and the only hard work for us was picking out fabrics. Highly recommend!

Thumbnail of user monam181
1 review
2 helpful votes
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May 9th, 2022
Verified purchase

We ordered shades from Budget blinds and they were quick to respond and to act. Eric came to our house, measured our windows and gave us an estimate which was as good if not actually better than another estimate we had obtained. We had previously used the Budget Blind company in a condo and were very pleased with their work. They cone through very wrll this time also and did not disappoint us at all. We are thrilled to have worked with Budget Blinds and would not use anyone else hfor any window or door coverings that we might need. Thank you. Budget

Tip for consumers:
Things were well explained to us and were clear.

Products used:
Shades

Service
Value
Shipping
Quality
Thumbnail of user lindal308
1 review
2 helpful votes
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February 7th, 2018

Chas arrived exactly on time & assisted us in making our choices. The blinds arrived when we expected them to & Jeremy expertly hung them. We love them! Great products & excellent services. We will be happy to refer anyone to this company in Pueblo, CO. Couldn't be more pleased,

Thumbnail of user christines821
1 review
1 helpful vote
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August 3rd, 2020

Getting old is for the birds! I couldn't put drapes and curtains anymore. I called Tom Hughes at Budget Blinds. Even though this COVID mess is going on, Tom came to our home, and measured for blinds. I got black out blinds in the bedrooms and landing, and room darkening on the main floor. THEY ARE PERFECT! I wish I had gotten them sooner. Easy to move up and down, and they have kept my home cooler too. Thank you Tom and son. I love my Budget Blinds.
Christine S

Thumbnail of user donnam771
1 review
1 helpful vote
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July 31st, 2019

Kristi and Sean... thank you! Our house feels up to date thanks to your window coverings. Kristi responded promptly to a request for consultation and Sean installed them quickly and knew what he was doing. Thank you again!

Thumbnail of user janv206
1 review
0 helpful votes
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August 3rd, 2022

If you need blinds this is the best place to go. The blinds are perfect & I am more than satisfied. Steve is great to work with is always on time & does great work. The blinds are super & I would strongly recommend him to all. Jan Placentia.

Products used:
Window blinds

Service
Value
Quality
Thumbnail of user ciacutout
4 reviews
0 helpful votes
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October 14th, 2023
• Updated review

ALL WINDOW COVERING "COMPANIES" are CIA NSA fronts. The blinds, shades, draperies have listening devices built in. A CIA bugger confirmed that they cannot be removed. Both agencies, and the FBI too, have kept me from working for 20 + Years See the attached pic of a text that was sent to me...Americans will very soon have a choice, fight or flight...OK?

Returns
Quality
CIA DRUG and SURVEILLANCE FRONT
June 23rd, 2023
• Previous review

All the world window covering companies are controlled by the US Government, because the blinds, shades, draperies, etc are in YOUR HOUSE, to listen to you.

Thumbnail of user brucec1470
1 review
0 helpful votes
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January 13th, 2023

Awful! We found Mauricio to be making untrue statements and promises, lots of gaslighting, took down our existing blinds and then never finished the job. Kept our deposit. Ignores our emails and texts and never finished the job and kept our $1700 deposit.

Products used:
Draperies

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathys1271
1 review
7 helpful votes
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December 23rd, 2020

I cleaned my vertical blinds for the first time and the ends of the valance fell on the floor. I called budget blinds and they snapped them back on for me but they are crokked and cheap looking, especially the plastic snap on corners. The vertical slats are fine but the valance looks trashy at the ends. I cleaned the valance today and the ends fell off onto the floor. I put them back on and it looks sooo trashy. An improvement needs to be made to the quality of the valaqqnce.

Thumbnail of user samuelt431
1 review
0 helpful votes
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September 11th, 2023

We are still waiting for a call to schedule a service call on shade installation (un)completed many weeks ago. One shade is "locked" in place (closed) and cannot be moved. We are weighing our legal options and report again shortly. In the meantime..."buyer beware".

Service

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Budget Blinds provides the best custom window treatments for your home including blinds, shutters, shades and drapes Call today for a complimentary in-home consultation

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