BudgetBlinds has a rating of 2.2 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BudgetBlinds most frequently mention customer service problems. BudgetBlinds ranks 61st among Blinds sites.
Michelle rowe called the day before my appointment for a reminder. She was on time. We picked out the shades I wanted in five minutes perfect match to my big clock. She took measurements and we talked She was very polite asked if I had more questions. She said they would be in 10 weeks They came in early the guys who were out to hang them were very friendly. They did a good job very trustworthy. They look great.
If you ever want blinds from Budget Blinds DO NOT and I repeat DO NOT contact Budget Blinds of Happy Valley located in Reedsville, Pa. No customer service period. Will not return voicemails Does not make schdeduled appointment. We are a high end residenal contractor and will cetainly go elsewhere for blinds in the future.
Update: Finally the owner & installer arrived to service our new installation. Minor issues were resolved and we are looking forward to a better relationship. The shades are fine, the price is good and installation is satisfactory. It took some time but we are now happy with the purchase.
Tip for consumers:
Always negotiate & insist on prompt service.
Products used:
window shades
We've had the top down/bottom up Budget Blinds for 2 years. To get them to go up, we have to bounce them 10 to 20 times. They have been serviced 4 times since. They keep replacing the blinds, but they all perform the same. I would not recommend these products.
Products used:
Top down bottom up Budget Blinds
Chas arrived exactly on time & assisted us in making our choices. The blinds arrived when we expected them to & Jeremy expertly hung them. We love them! Great products & excellent services. We will be happy to refer anyone to this company in Pueblo, CO. Couldn't be more pleased,
Getting old is for the birds! I couldn't put drapes and curtains anymore. I called Tom Hughes at Budget Blinds. Even though this COVID mess is going on, Tom came to our home, and measured for blinds. I got black out blinds in the bedrooms and landing, and room darkening on the main floor. THEY ARE PERFECT! I wish I had gotten them sooner. Easy to move up and down, and they have kept my home cooler too. Thank you Tom and son. I love my Budget Blinds.
Christine S
Kristi and Sean... thank you! Our house feels up to date thanks to your window coverings. Kristi responded promptly to a request for consultation and Sean installed them quickly and knew what he was doing. Thank you again!
If you need blinds this is the best place to go. The blinds are perfect & I am more than satisfied. Steve is great to work with is always on time & does great work. The blinds are super & I would strongly recommend him to all. Jan Placentia.
Products used:
Window blinds
Bryan just finished installing a window blind in our kitchen. He was quick and efficient, and so very pleasant. You have an asset working for your company.
I just love the 2 1/2 " blind that Gray Owen installed in my office at home. The color fits just right.
It looks nicer than the other companies blinds. Thank you again. Very satisfied.
Tip for consumers:
Try Budget Blinds First, before you go with any other company
Products used:
Signature series Blinds.
Budget Blinds did a great job on my sister in law's condo. They were efficient and easy to work with. The shades we ordered were beautiful and installed by experts. Thanks for a job well done!
Products used:
Black out shades
I ordered 5 window shades and 2 shades for my french door. I was and am so distressed about the poor quality and the unscrupulous behavior of the owner.The shades are wrinkled. They hang uneven, when raised halfway. The valences, as my neighbor said, look like wrinkled paper. When * came to look at them, rather than apologize and immediately say he would replace them, he appeared annoyed at my disappointment and eventually said in an angry tone that he would replace them. The company who made the shades were willing to replace them and with a different fabric. * wanted to charge me more than the new fabric I chose because as he stated he had come to my house a few times. First time was the initial complaint when he took photos. The 2nd time, he took more photos & the 3rd time for me to choose another fabric. He entered angry and left angry, without allowing me to choose a fabric because of my questioning him about the unfair pricing. My neighbor who witnessed this attempted to talk to him, as he was leaving. He told her not to buy his shades and closed my front door in her face. He has now served me with a lean on my house for the balance.
*Personal information redacted by admin
Purchased roller shades for my French door back in June of 22. It's now November 10th and they still haven't gotten it right. First attempt one of the 3 shades bottom rail was scratched up and one would go up about 3/4 then stop for a couple seconds and then it continued on it way to the top. They ordered a replacement. After waiting for it to arrive and install it was determined that it was the wrong color. It's still up because they had to order another one. Who knows how long it's going to take. Wanted shades for my living room they came back with an outrageous price. When I asked about it she sent a email stating that because my windows were over 50 inches wide and my kitchen window was only 40 inches. I called and tried to tell her that the windows were the same width. I would think Demery would have come back out and remeasured. No, she wanted me to take pictures with a tape measure and send them to her cell phone. I'm one person with 2 hands so how am I supposed to do that. I canceled the order and told her I would be waiting for the replacement for the french door. 6 months later. For the record this is the Moorestown, Collingswood offices Demery Hana was the rep for the living room windows. Theresa McGoldrick handled the rest of the business. I was going to do my living room and bedrooms. I will but not with Budget Blinds.
I would like to recognize Mark Nelson for the great job he did installing my Roman Shades. He was very professional and courteous.
Sandi Gregston
Used the Budget Blinds office in Mashpee, MA, I would not use them again. Came late and not prepared. Measured one window wrong.
S. Griffin
We just had Budget Blinds of West Green Bay install blinds in two of our bedrooms. Very pleased with product and the great service we received.
Tip for consumers:
Very helpful and liked their service and products.
Products used:
Budget Blinds
I purchased 4 rooms of Roman Shades for my new home in 2018. I "specifically" told Larry that I had purchased Roman shades for my previous home and the valances were attached by velcro which was constantly falling off and I DID NOT want that again. He assured me that would not happen with his blinds as the valances would be sewn on to the shade. Sounded good to me.
The first time they came to install shades for 2 if my bedrooms it was found that the shades were only 12 inches long. Obviously no one had checked my order before coming for installation so 2 rooms of shades had to be remade.
The next time they came to install I noticed there were NO valances at all. I was told this would be fixed.
When the installer came I thought he would be bringing shades made correctly however the fix turned out to be valances attached by velcro. When I called Larry his response was "That's what the company was willing to do". I told him I was not satisfied with that as I specifically stated velcro was a NO when I purchased these shades. He told me to "Don't get the hairs on your head standing up in a tither"! I was furious beyond words! That is not what I purchased and I said that to him. His response again was "That's the fix that the company is doing!"
So - every couple of weeks I grab a stepstool and get up there and push the velcro back where it belongs. I am irritated every time I walk by those rooms.
Also, I did not get a copy of my purchase agreement and when I asked, I was emailed a spreadsheet without signatures or even a company logo.
I will never do business with thus company again and will let everyone I know how awful they are.
Rhoan did an amazing job installing our vertical blinds! I will definitely refer budget blinds to everyone I know!
Will break on you. Spend thousands of dollars for $#*!. They suck, don't waste your money like we did.
We gave our business to Mike and Michelle Davis who is North Houston franchisee based on
Trust on quality of Budget Blinds and wanted to support small business. The plantation shutter installation was delayed for few weeks because of manufacturing delay and we couldn't get a Friday installation for two weeks. I still insisted to Michelle that the timeline of installation delay is fine as long
They ensure they build quality shutters and the shutters are inspected for quality control so we
Don't waste time on defect issues in my house.
We are not satisfied with the Budget Blinds / Ameritex (shutter manufacturer) customer service and quality of the plantation shutters which were installed in end of May 2022. Mike and Michelle didn't show-up to inspect the issue when we call for defect support. We had taken time to inspect every shutter in all the rooms; we could see many of the shutter louvers are not closing tight (there are big gaps in many of them), several are not closing and opening uniformly, and some louvers appear to have unusual very loose movements where they are attached to the hidden control lever. Found bubbles and terrible paint work on louvers. The hidden tilt mechanism and the build of the shutters were very poor design from the day one. We do not have any faith and confidence with the Budget Blinds customer service and Ameritex shutter product quality after our bad experience. We have pointed out several defective louvers on the day of installation to Mike Davis in person. However, Mike
Kept on giving unacceptable excuses instead of addressing them and committing to fix it.
Product Excellence and Quality Control were not met. There are so many defects identified in last
Few weeks by us and we are not satisfied with the shutters. Budget Blinds corporate office wash off their hands and not really helping to resolve the issue. NOTE: There is lady at Budget Blinds corporate office name Theresa (TJ) Andrezze (Customer Relations Liaison) who was a bully, and not serving to mediate resolve the issue.
Reference: We bought plantation shutters and ignore me saying blinds on the video attachment
Budget Blinds provides the best custom window treatments for your home including blinds, shutters, shades and drapes Call today for a complimentary in-home consultation
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.