• BUDK

BUDK

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Overview

BUDK has a rating of 2.9 stars from 446 reviews, indicating that most customers are generally dissatisfied with their purchases. BUDK ranks 6th among Knives sites.

  • Value
    37
  • Returns
    16

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
13
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How would you rate BUDK?
Top Positive Review

“Five dollar or less letter openers”

roger B.
8/21/18

I have bought a lot of various knives/daggers from BUDK. I call them letter openers because I would never trust my life with a five dollar blade. However the blades I have received have all been as advertised and make me wonder how they would perform under stress. But for five bucks, they work fine for opening letters and packages - cutting string and such. Filled several drawers with 30 or so blades, so I am ready for the zombies. I don't see how they make a profit selling at such low prices.

Top Critical Review

“Missing screws and no blade”

K D.
2/16/24

Sitting here with my cousin and his order of (4) bushmaster OTF knives was delivered. All (4) are gifts for family members and are identical. One knife is missing (2) screws and another knife is missing the blade. Shipping took (5) days. My cousin just got off the phone with BudK customer service and has to wait 3 days for a return shipping label then wait for them to receive the bad products they sent him and another 5 days to see if they send him what he originally ordered. All the while not offering him any compensation. This company is a bad business! Please take heed to this company before deciding to order from here.

Reviews (446)

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customer service (55)
Thumbnail of user mistyc14
Ohio
1 review
0 helpful votes
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December 8th, 2017

Great Business! Items exactly as described & shipping was fast! Thank you, Budk! Will continue to do business with them!

Thumbnail of user artp24
Washington
1 review
0 helpful votes
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December 12th, 2017

Very happy with Bud K. Been ordering from them for years. Happy to get the latest Daisy. Service always good.

Thumbnail of user jessicam327
New Hampshire
1 review
0 helpful votes
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December 7th, 2017

Everything was exactly as described, and I could not be happier with my purchase. I would definitely recommend this site.

Thumbnail of user michaels748
Texas
1 review
0 helpful votes
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December 27th, 2017

Life was nice and just what I wanted. The sheath was loose and knife would fall out easily, but an email to BudK fixed all that. Really impressed.

Thumbnail of user jenniferv69
Colorado
1 review
0 helpful votes
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December 13th, 2017

Fast delivery, great products. I would definitely recommend BudK to friends and family. I like that they checked to see if my order came in or not.

Thumbnail of user katherinek389
Oklahoma
1 review
2 helpful votes
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March 26th, 2022

I have ordered many times before but refuse to continue to support a company that supports the Let's Go Brandon mentality, with merchandise supporting the Traitor Trump.

Thumbnail of user sammyn3
Colorado
1 review
0 helpful votes
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December 8th, 2017

I got my order the day before it was originally scheduled to arrive, and everything was in perfect condition.

Thumbnail of user rudyb63
Arizona
1 review
0 helpful votes
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February 16th, 2022

I've only dealt with the company once, everything was professional, well done Budk. Know to get a belt. I don't have a photo, just the money

Thumbnail of user kayd201
Kay D. – BUDK Rep

Hi Rudy!
We really appreciate you taking the time to leave us a 5 star review. It is always a pleasure to help customers like you and if there is anything we can assist you with in the future, please do not hesitate to let us know.

Thumbnail of user davidf306
Michigan
1 review
1 helpful vote
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December 19th, 2017

Arrived quickly and everything was in good shape. One of the Black legion skulls fell of the knife but I just super glued it back on.

Thumbnail of user carloc30
California
1 review
0 helpful votes
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December 11th, 2017

The items were packed well, and arrived on time. Its always good to deal with budk. They have a good customer service, they replied right away.

Thumbnail of user rayd40
Minnesota
1 review
0 helpful votes
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December 26th, 2017

Everything that i ordered was exactly as described and delivery was prompt. What more could a person expect?

Thumbnail of user josephd133
Colorado
1 review
0 helpful votes
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December 10th, 2017

Awesome service, Thanks BudK! My son will cherish this forever! BudK is the place to shop for Christmas!

Thumbnail of user caseyw36
Georgia
1 review
0 helpful votes
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December 5th, 2017

Everything is great. I love the website. My husband really wanted the finger teaser thing he loves it.

Thumbnail of user bobbieg6
Pennsylvania
5 reviews
22 helpful votes
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December 31st, 2013

I didn't want to have to do this but it's about time I do.

I've ordered off of BUDK for over 10 years. They had the greatest customer service, awesome merchandise, and never made mistakes and if they did they corrected it with no problems. Over the last 3-4 years I've been making purchases every month, that's right every month. I collect but mostly resold and gifted stuff to friends and family. I've ordered from them for so long I know just about everybody there and they know me. I considered BUDK to be not only a great place to purchase cool stuff but also seeing some of them as good old friends. 10 years is a long time so it came naturally.

Starting around mid 2011 is when the NIGHTMARES began. Now these days the customer service is rude. I was actually yelled at for mistakes they've made. Sadly the majority of these people I've dealt with for years. They all suddenly turned two-faced. It takes a lot to get me upset or at least to show it but these people know how to push your buttons.

The reasons why BUDK is a horrible company:
ON MORE THAN ONE OCCASION I
Was told I would get calls back/emails and never did.
Had the completely wrong orders sent to me.
Had my orders sent to another address.
Had orders missing a number of merchandise.
Had fragile items shipped with heavy items just to find the fragile items were destroyed.
Had parts fall out of box during shipping due to poor packaging.
Had orders placed that were never shipped but somehow was still charged.
Had items returned and had to fight for the refund.

I wish I was joking about this. As strange as it seems it hurts to have to do this but I'm tired of their games and constantly having to call them for their mistakes. I think it's safe to say after over 10 years with this company I am completely done with them. Goodbye BUDK.

Thumbnail of user nickp87
Montana
1 review
1 helpful vote
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December 17th, 2017

Love the products and prices are great. Shipping is fast and website is easy to navigate. Would recommend to anyone who likes knifes and swords snd any oddety products

Thumbnail of user jackm226
Arizona
2 reviews
0 helpful votes
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December 20th, 2017

Ok Flashlights but I bought it for the stun which should scare anyone away by just the noise. You definitely take notice and move away.

Thumbnail of user jeffersonj1
Texas
1 review
0 helpful votes
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December 27th, 2017

Thank you your real kamas made my best friend happy. She will enjoy learning the art of kama! I will be back to your site

Thumbnail of user kathyg111
New York
1 review
0 helpful votes
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December 17th, 2017

You carry all that would make all of my family happy
I can't wait to c what you have for us in the near future

Thumbnail of user farishl
New Hampshire
1 review
1 helpful vote
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December 17th, 2017

Very satisfied with your business. Lots to choose from, good prices, fast shipping! When the need arises I'll be sure to shop with you again.

Thumbnail of user melissar135
New York
1 review
1 helpful vote
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December 23rd, 2017

Great product and timely delivery. Definitely recommend to friends and family. I will be a repeat customer.

Thumbnail of user lesb18
Texas
1 review
0 helpful votes
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December 14th, 2017

Nice item good price, great service. Fast delivery, great products. I would definitely recommend BudK to friends

Thumbnail of user brandonb115
Minnesota
1 review
0 helpful votes
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December 5th, 2017

Powerful spring, nice and sharp blade. What more can you ask for? Colors are nice (metallic orange).

Thumbnail of user kristiee2
Nevada
2 reviews
1 helpful vote
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December 24th, 2017

Have not tried the honey yet but maybe after Christmas when things are not so busy I will have time to try it out.

Thumbnail of user jamese135
Texas
1 review
0 helpful votes
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December 16th, 2017

The knives were amazing look great and felt great. Good product for the price. I would recommend them to anyone as a must have.

Thumbnail of user tylers81
Missouri
1 review
0 helpful votes
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December 16th, 2017

Received my items as they were advertised. Solid product for a reasonable price. I have yet to be disappointed by a product from BUDK.

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Thumbnail of user kayd201
Kay D.
Typically does not respond to reviews

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