• BUDK

BUDK

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Overview

BUDK has a rating of 2.9 stars from 446 reviews, indicating that most customers are generally dissatisfied with their purchases. BUDK ranks 6th among Knives sites.

  • Value
    37
  • Returns
    16

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
13
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How would you rate BUDK?
Top Positive Review

“Five dollar or less letter openers”

roger B.
8/21/18

I have bought a lot of various knives/daggers from BUDK. I call them letter openers because I would never trust my life with a five dollar blade. However the blades I have received have all been as advertised and make me wonder how they would perform under stress. But for five bucks, they work fine for opening letters and packages - cutting string and such. Filled several drawers with 30 or so blades, so I am ready for the zombies. I don't see how they make a profit selling at such low prices.

Top Critical Review

“Missing screws and no blade”

K D.
2/16/24

Sitting here with my cousin and his order of (4) bushmaster OTF knives was delivered. All (4) are gifts for family members and are identical. One knife is missing (2) screws and another knife is missing the blade. Shipping took (5) days. My cousin just got off the phone with BudK customer service and has to wait 3 days for a return shipping label then wait for them to receive the bad products they sent him and another 5 days to see if they send him what he originally ordered. All the while not offering him any compensation. This company is a bad business! Please take heed to this company before deciding to order from here.

Reviews (446)

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customer service (55)
Thumbnail of user brianm116
Maine
1 review
4 helpful votes
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March 27th, 2015

These people are a nightmare. So many better places to order the SAME merchandise. Wildbillwholesale.com is way way better. Cheaper and they actually know how to treat a customer. Budk falsely advertises their mehandise. I ordered three full tang swords. Two was befause it was buy 1 get 1. First cut attempt it fell apart revealing less than half tang and the blade was glued into the handle. Not rigeted as was advertisers sed. The rivets were fake. 3 weeks to get a return label. Filled out the form for replacement merchandise because inwasnt going to just flush the shipping charges (way overcharged) I paid down the toilet. They ignored the form and refunded half of my money. I am still fighting with them to get the rest of my refund. These people are truly morons in the true definition of the word.

Thumbnail of user tarab65
Oklahoma
1 review
0 helpful votes
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December 26th, 2017

He absolutely loved it! It was sharp which is rare for most swords these days. And the blue was a perfect shade. Thanks so much! Will order again soon

Thumbnail of user evanb33
California
1 review
0 helpful votes
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December 24th, 2017

The free shipping option was faster and safer than I thought it would be, good job guys. Well, it seems I have to enter at least 100 characters. I'll keep typing till I get there

Thumbnail of user gregh103
Indiana
1 review
0 helpful votes
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December 19th, 2017

BUDK rarely disappoints and I am always satisfied. Even if you get something that has any flaws they will replace it or refund you. They value their customers

Thumbnail of user donaldb103
Kentucky
1 review
0 helpful votes
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December 12th, 2017

The knives are of better quality than I expected. Very well worth the price. Will be ordering more in the future and would recommend anybody to order something

Thumbnail of user hellrazor9696
North Carolina
1 review
0 helpful votes
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December 20th, 2023

Instead of following state and federal regulations. Budk thinks they can decide on their own and make their own regulations. I will never purchase anything from this company ever.

Products used:
Knifes

Thumbnail of user trevorm47
California
1 review
0 helpful votes
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December 20th, 2017

Great knife I had one of these years ago but it somehow got lost... Great quality knife... shipping a little high would probably buy more items from bud k if shipping was lower

Thumbnail of user janicep93
California
1 review
4 helpful votes
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July 26th, 2019

I received a catalog in the mail yesterday, tried to order today and prices are increased by 50%. She said it was an old catalog! Then why did you send it to me? I will shop somewhere else

Thumbnail of user nolanh32
Nolan H.
Texas
1 review
0 helpful votes
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December 12th, 2017

Cheap Chinese stuff for really low prices. BudK rocks! If you're on a budget, this is your company. The prices can't be beat and the quality is much better than you'd expect.

Thumbnail of user donnar159
Illinois
1 review
0 helpful votes
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December 5th, 2017

Overall happy with this order, but wish an email had been sent when shipped, and a tracking number as this was a gift and wanted to make sure they didn't get it.

Thumbnail of user jeffreyr61
Washington
1 review
0 helpful votes
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December 26th, 2017

Good looking nice quality wrist bracelet made of leather with string ties. Two pack comes with black and brown versions. Light weight and comfortable to wear.

Thumbnail of user kyleb107
Washington
1 review
0 helpful votes
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December 26th, 2017

The item shipped quickly and arrived on time. I'm very satisfied with my purchase and will definitely be purchasing more products from Budk in the future.

Thumbnail of user amrap
Texas
1 review
2 helpful votes
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April 9th, 2020

I made an order which they amended without telling me. When questioned they said it would be shipped when in stock. I recieved a different product that arrived missing a vital piece. They took over 2 weeks to send the return lable, after multiple requests. I have sent dozens of emails getting the run around. First they denied seing the item on my original order, then after i showed proof another dozen emails back and forth they said their shipping was shut down due to the virus. I had to tell them that the item was back in stock. They told me to check their site for updates. I did and it said they are shipping and processing daily.

I have asked for a superviser multiple times, but am ignored. Their phone number never rings through, just voicemail to customer service that they never respond to!

Thumbnail of user scotts309
North Carolina
1 review
2 helpful votes
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December 13th, 2017

This is the 2nd time I ordered something only to be notified after delivery, the order is incomple and part of the order is now on backorder. Was counting on these items for the holidays. Disappointed to say the least.

Thumbnail of user chrish372
Pennsylvania
1 review
0 helpful votes
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December 5th, 2017

Would order from them again. Never had any problem with this company. Good stuff for decent prices. Would like to see them carry a full lineup of cold steel... hint. Hint

Thumbnail of user lisad263
Alabama
1 review
0 helpful votes
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December 8th, 2017

Perfection in service. Excellence exhibited. Very impress with how quickly order was process and shipped. Will continue to do business with you in the future.

Thumbnail of user gilberts27
West Virginia
1 review
0 helpful votes
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December 26th, 2017

Items ordered were gifts and they arrived earlier than tracking suggested. The folks they were for liked them very much. I'm sure this won't be the last order I place.

Thumbnail of user justinf178
Washington
1 review
4 helpful votes
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July 16th, 2020

Due to an error on budk part I suffered financially, placing hardship on myself and family. They refused to make it rite! Shop somewhere else to keep from financial hardships.

Thumbnail of user collind15
New York
1 review
0 helpful votes
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December 23rd, 2017

The product's are great and it shipped in just a few days. This is one of my favorite places to buy stuff from because the quality is amazing and Ive never had a problem

Thumbnail of user amandas281
Texas
1 review
1 helpful vote
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December 10th, 2017

The mystery bag was okay, but I didn't feel like the stuff was all that great for the price I paid. My husband will still be happy with his gift, though, so mission accomplished.

Thumbnail of user yvonner32
Nevada
1 review
1 helpful vote
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December 5th, 2017

I am so shocked that my package arrived today... and when my husband opens it at Christmas, he will be shocked also and very pleased with his gift... thank you Bud K and to all there, Merry Christmas

Thumbnail of user jackb250
North Carolina
2 reviews
9 helpful votes
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December 22nd, 2017

Satisfied with my order except these black bolts break when they hit anything except cardboard... the crossbow is pretty powerful. More sobthan i thought it would be.

Thumbnail of user danm212
Illinois
1 review
0 helpful votes
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December 21st, 2017

No words-- should have sent a poet!
HAHA! Just kidding... obviously there are words here.
But the product was really nice; as always BudK is amazing in the selection and service they offer.

Thumbnail of user duanew11
California
1 review
0 helpful votes
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December 10th, 2017

Very happy with the quality of my purchase. Cant wait to get something out of the new catalog you sent me, maybe next month, fixed income and all yikes

Thumbnail of user cynthias120
Indiana
1 review
0 helpful votes
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December 26th, 2017

Great stuff. Fast delivery... if you think your being bombarded with their emails just simply let them know and they comply to what you want. Their a great company.

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Kay D.
Typically does not respond to reviews

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