• BUDK

BUDK

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Overview

BUDK has a rating of 2.9 stars from 446 reviews, indicating that most customers are generally dissatisfied with their purchases. BUDK ranks 6th among Knives sites.

  • Value
    37
  • Returns
    16

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
13
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How would you rate BUDK?
Top Positive Review

“Five dollar or less letter openers”

roger B.
8/21/18

I have bought a lot of various knives/daggers from BUDK. I call them letter openers because I would never trust my life with a five dollar blade. However the blades I have received have all been as advertised and make me wonder how they would perform under stress. But for five bucks, they work fine for opening letters and packages - cutting string and such. Filled several drawers with 30 or so blades, so I am ready for the zombies. I don't see how they make a profit selling at such low prices.

Top Critical Review

“Missing screws and no blade”

K D.
2/16/24

Sitting here with my cousin and his order of (4) bushmaster OTF knives was delivered. All (4) are gifts for family members and are identical. One knife is missing (2) screws and another knife is missing the blade. Shipping took (5) days. My cousin just got off the phone with BudK customer service and has to wait 3 days for a return shipping label then wait for them to receive the bad products they sent him and another 5 days to see if they send him what he originally ordered. All the while not offering him any compensation. This company is a bad business! Please take heed to this company before deciding to order from here.

Reviews (446)

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customer service (55)
Thumbnail of user edh54
Michigan
1 review
0 helpful votes
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December 5th, 2017

Package was fine no damage but a little slow coming im used to getting my packages in 3 to 5 days using regular dilivery.

Thumbnail of user jayl703
Washington
1 review
0 helpful votes
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March 1st, 2022

I absolutely lovetheir products. I get my stuff sooner than expected and the items are exactly as described. Real good on pricing also. Thank you.

Thumbnail of user kayd201
Kay D. – BUDK Rep

Hi Jay!
Thank you for leaving us a review! We appreciate your feedback and are glad to hear that we've exceeded your expectations. If there is anything we can assist you with in the future, please let us know.

Thumbnail of user benm691
Mississippi
1 review
1 helpful vote
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August 24th, 2021

I've been getting monthly packages for a year now and I prefer them over battlebox any day. I recommend budk. Fast shipping great customer service.

Tip for consumers:
Get the 20$ a month one.

Products used:
All of them

Service
Value
Shipping
Returns
Quality
Thumbnail of user kayd201
Kay D. – BUDK Rep

Hi Ben!

We are glad to be on your preferred list! We thank you for taking the time to share your thoughts with us and we are glad to have you a part of the BudK family!

Thumbnail of user jonathang93
Florida
1 review
0 helpful votes
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December 20th, 2017

I got this gift for my girlfriend and we couldn't be more satisfied with how awesome and sharp it actually is :)

Thumbnail of user louisc60
Arizona
1 review
0 helpful votes
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December 5th, 2017

I enjoy your catalogs and internet ads. I occasionally buy an item or two. You always have interesting things to sell. Thanks.

Thumbnail of user hirotomon
California
1 review
0 helpful votes
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December 12th, 2017

The free shipping got me good. I went back again and again. Since it was BOGO I gave one each to some contacts for an early x-mss gift. Thanks budk

Thumbnail of user anthonyd123
Tennessee
1 review
0 helpful votes
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December 22nd, 2017

Ordered an engraved knife and it was here very quickly! Love BudK! Would highly reccomend! Great pocket knife for my son!

Thumbnail of user johnk474
Florida
1 review
1 helpful vote
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December 12th, 2017

Product is quality for the money in most cases, and this is one of them. I have purchased some other stuff and so far i am a happy camper.

Thumbnail of user mistyr20
North Carolina
1 review
0 helpful votes
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December 5th, 2017

Received a catalog for BUDK and decided to order, glad I did! Unique items, received as described, fast shipping!

Thumbnail of user ronw86
Indiana
1 review
0 helpful votes
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December 12th, 2017

Really good service. Great prices. I found it very easy to maneuver around the website and find what I wanted.

Thumbnail of user kimberlyc22
Wyoming
1 review
8 helpful votes
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March 20th, 2015

VERY unhappy with the customer service! Ordered a knife for my son. When the much anticipated delivery arrived, we found not the knife we ordered, but a Civil War replica HAT! The packing slip shows the tanto blade knife we ordered, so clearly it was 100% their mistake, yet when I called, I was told we would have to wait for them to send us a return label for the hat, then fill out a form requesting an EXCHANGE for the "item we wanted"! After much discussion, the best I got was "we will process the order in 48 hours and you should receive it in 7-10 business days! The entire thing is THEIR FAULT, yet I received not even the slightest apology from them! She acted like SHE was doing ME a favor, as if I ordered it wrong! Any respectable company would have, in addition to a sincere apology, shipped out the correct item IMMEADIATELY, with rush shipping, not the slowest possible shipping! We have been BudK customers for YEARS, but after this experience, NO MORE! Never again will I deal with this company! Buyer beware. Worst customer service I have ever experienced!

Thumbnail of user dendeyd
Kansas
1 review
0 helpful votes
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December 20th, 2017

They were perfectly sized, larger even than what i expected, they are sharp and look amazing, and safely delivered to my door step.

Thumbnail of user larryf48
Virginia
1 review
0 helpful votes
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December 19th, 2017

Everything arrived quick and well packaged. One of the items was made of a different material than was expected... but overall... solid products!

Thumbnail of user sariah6
Utah
2 reviews
0 helpful votes
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December 13th, 2017

The knives were smaller than expected and I had no tracking information even though I got insurance on my package. Cool knives anyway

Thumbnail of user jolinaf
Illinois
1 review
0 helpful votes
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December 8th, 2017

I got the stocking for my boyfriend early Christmas gifts. He loves it. I will be ordering from Budk again for sure. We love your catalogs.

Thumbnail of user josephr55
Pennsylvania
13 reviews
102 helpful votes
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April 18th, 2015

Last year around November I ordered alot of bogo items on there which costed $400 round there. I waited for a week or two for my products. They didn't come so I called a lady told me they where sorry and had it shipped as she claimed. Waited again didn't receive them so I called again same lady tells me they where sorry and are sending it through express shipping so I would get my order very early. Surprise surprise never did get it, and I am wondering what the $#*! are they doing. I called the third time a guy talks to me I tell him what is going on that I didn't get my packages. He says, "Ok I will get a hold of the manager for you." So I do speak with the manager he tells me that it couldn't be shipped do to this ridiculous policy telling me I couldn't have these cause of each being a bogo item. BUT it gets better they also tell me some of these items I ordered are out of stock. Which is funny cause I got an email with the order on my list telling me what I got coming in that I ordered saying it shipped. I never got an email telling me the transaction failed or my order didn't ship due to some odd reason. I will never order from this site ever again due to this incident their manager and employee deserve to be fired. Avoid this site and Kennesawcutlery and also Swordsswords. Your better off buying from Wildbillswholesales.com

Thumbnail of user jeffh183
Texas
1 review
0 helpful votes
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December 10th, 2017

Everything arrived on time and was exactly as described. Very satisfied and already placed another order

Thumbnail of user charitya4
Utah
1 review
0 helpful votes
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December 20th, 2017

My Christmas presents came in a timely manner. The prices and products are awesome. No fuss, no muss.

Thumbnail of user michaelb625
New York
1 review
1 helpful vote
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December 27th, 2017

I've been a long time patron of this company. And they always have quick shipping and great customer service if therw is ever a problem.

Thumbnail of user melonys4
Florida
2 reviews
0 helpful votes
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December 28th, 2017

He enjoyed everything. I had never been on this site and it was easy to find the items I was looking for.

Thumbnail of user candaceh19
Texas
1 review
0 helpful votes
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December 13th, 2017

Fast on delivery. Always awesome service. Will be a great Christmas for the guys in my family. Definitely will a returning customer.

Thumbnail of user donaldt62
Oregon
1 review
0 helpful votes
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December 12th, 2017

The two items ordered arrived intact and as described. Thanks for the
Catalogue. As $$ permits, will likely order again. Thank you.

Thumbnail of user davidn1469
Ohio
1 review
0 helpful votes
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September 11th, 2021

Love there products fast shipping great prices will recamend them to anyone thank you budk for your fast shipping and customer service

Products used:
Devil dog machtie

Thumbnail of user kayd201
Kay D. – BUDK Rep

Hi David!
Thank you for your continued support. We truly appreciate you leaving such a wonderful review and awesome choice on the devil dog machete!

Thumbnail of user emmanuela42
Washington
1 review
0 helpful votes
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December 11th, 2017

Good job item got delivered even on a Sunday and I am very pleased with the merchandise that I ordered

Thumbnail of user shannons118
Maryland
1 review
0 helpful votes
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December 8th, 2017

Service is great and reveived shipment quickly no complaints and will likely order again in the future

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Thumbnail of user kayd201
Kay D.
Typically does not respond to reviews

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