• BUDK

BUDK

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Overview

BUDK has a rating of 2.9 stars from 446 reviews, indicating that most customers are generally dissatisfied with their purchases. BUDK ranks 6th among Knives sites.

  • Value
    37
  • Returns
    16

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
13
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How would you rate BUDK?
Top Positive Review

“Five dollar or less letter openers”

roger B.
8/21/18

I have bought a lot of various knives/daggers from BUDK. I call them letter openers because I would never trust my life with a five dollar blade. However the blades I have received have all been as advertised and make me wonder how they would perform under stress. But for five bucks, they work fine for opening letters and packages - cutting string and such. Filled several drawers with 30 or so blades, so I am ready for the zombies. I don't see how they make a profit selling at such low prices.

Top Critical Review

“Missing screws and no blade”

K D.
2/16/24

Sitting here with my cousin and his order of (4) bushmaster OTF knives was delivered. All (4) are gifts for family members and are identical. One knife is missing (2) screws and another knife is missing the blade. Shipping took (5) days. My cousin just got off the phone with BudK customer service and has to wait 3 days for a return shipping label then wait for them to receive the bad products they sent him and another 5 days to see if they send him what he originally ordered. All the while not offering him any compensation. This company is a bad business! Please take heed to this company before deciding to order from here.

Reviews (446)

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customer service (55)
Thumbnail of user knifeslayerh
California
2 reviews
0 helpful votes
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March 3rd, 2023
Verified purchase

This knife is too heavy for EDC, but it will find a space in my collection of folders. The ball-bearings provide smooth opening action. The knife closes easily. D2 tool steel is a good knife steel. The overall quality of the knife is good. The price is ok for a D2 folder with ball bearings. 4-Star knife.

Tip for consumers:
Buy this knife on Amazon. Amazon has good customer protection policies. Don’t use Budk

Products used:
Knives

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Thumbnail of user kayd201
Kay D. – BUDK Rep

Hello!
We are very appreciative of your overall satisfactory review. We strive to provide a great shopping experience for our customers and if there is anything we can assist with, we are always readily available to help with questions, orders and more. Thank you again for the review and we hope to have the opportunity to see you in the future.

Thumbnail of user katrinam36
Massachusetts
1 review
0 helpful votes
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December 27th, 2017

I got my son a tomahawk and throwing knives for Christmas. They are awesome! He was thrilled with the high quality of these products. Exactly as described. Looked better in person than online. I would highly recommend BUDK and will definitely be buying again!

Thumbnail of user jp273
Washington
2 reviews
1 helpful vote
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December 14th, 2017

I wanted a new EDC which didn't cost much more than about $10 bucks. This was perfect for my needs. Has a nice clean basic look to it and is very sharp right out of the box. It's my newest favorite little knife!

Thumbnail of user larryp90
Vermont
1 review
1 helpful vote
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December 26th, 2017

Be careful, if you don't already collect sharp stuff and survival gear then you will get hooked and start a collection! Great Prices *(you get what you pay for, if you expect very high quality stuff, look at the high end priced stuff). Never had to try to return a damaged or bad quality item yet (knock on wood), so I can't comment much on Customer Service aside from a few minor financial/shipping issues that were settled quickly with satisfaction. I'd really like to know if the negative reviewers tried to reach out to CS about their issues before complaining here.

Thumbnail of user kevink51
Virginia
3 reviews
3 helpful votes
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December 26th, 2014

After dealing with other website dealers, I have found that BudK has proven to be above the rest. Very responsive customer service, great pricing on great products. Shipping was lightning fast and the whole process is seamless. I highly recommend this company to anyone wanting swords knives and zombie gear.

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Thumbnail of user randyr45
Florida
2 reviews
1 helpful vote
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December 5th, 2017

I have made 3 purchases from BUDK/Kennesaw this month, 2 Naval Cutlass and 12 kitchen knives (8 don't tread on me knives and 4 fillet knives - they are the same thing in 2 different colors). Each of the 3 orders was mad quickly and I received exactly what I expected. Is the cutlass sharp enough to repel boarders? Hell no! It is a show-piece, not a weapon! But this one is 50 bucks where as the real CPO Navy Cutlass is 450 bucks, without engraving! By the way you guys, why don't you all just print and send one catalogue? Also, only send catalogue with purchase upon request.

Thumbnail of user stevenc165
Wisconsin
1 review
0 helpful votes
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December 12th, 2017

Was very impressed with the ordering process, had to contact customer service regarding a minor glitch while placing the order, but they handled it immediately and my order arrived 2 days earlier than expected. Excellent company- will continue to order from them!

Thumbnail of user petras21
South Carolina
1 review
0 helpful votes
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December 14th, 2017

Items are great. I need to remember to take a ruler when buying stuff so I know the size. The pocket knife was a little smaller than I imagined. I accidentally ordered two of one item. Again my error. It is so nice though that I'm just going to keep it as another gift to give. Everything was packaged nicely and shipped immediately. My husband will be thrilled Christmas morning.

Thumbnail of user chrisc416
New Mexico
1 review
0 helpful votes
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December 23rd, 2017

I have bought many great quality fun items from Bud K over the years. Every order always arrives on time. They are always getting new and innovative items for sale. My daughter is a bigger collector than me. Most of my orders are for her.

Thumbnail of user jasonz17
Washington
1 review
0 helpful votes
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December 7th, 2017

Picked out some very nice knives for all my workmates at crazy low prices! Really impressed at the quality of most of these knives when they were less than $10.00 a piece! I used to collect fancy knives years ago, so I know the difference between really cheap junk and products that are actually worth owning, and I can give these as gifts with pride knowing they will enjoy these for many years! Thanks!

Thumbnail of user tommym76
New York
5 reviews
0 helpful votes
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December 16th, 2017

Everything I ordered was in stock, shipped fast, packed exceptionally well. Once again, I would recommend BudK to everyone that wants qualify stuff at great prices. BudK's customer service should be commended for their outstanding level of knowledge concerning their products and their expertise in handling customer wants and needs.

Thumbnail of user robb792
Pennsylvania
1 review
5 helpful votes
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December 18th, 2017

The ordering process and delivery time went well, but the three Skinner Knives showed up with the cheapest Sheaths I have ever seen! All three knives had absolutely NO blade edge or point! Totally unusable! These were purchased as Christmas gifts and with the little time between receiving them and Christmas, I needed to drop them off at a professional knife sharpener with hopes they can do something with them! I'm currently searching for usable sheaths as well! All adding extra cost and stress!

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Thumbnail of user cheryld66
Idaho
1 review
0 helpful votes
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December 21st, 2017

I love the products I received! They were all exactly as described in the catalog. Great quality and customer service was such a pleasure to deal with! I would definitely recommend this company to my friends and family. Will be ordering again!

Thumbnail of user richardg2509
Florida
1 review
4 helpful votes
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June 10th, 2022
Verified purchase

I just received several items from BUDK. Both knives and a sword. The products are low quality. Actually they are crap. I spoke with customer service and was told they would give me a refund once they received the products. But because the items are not damaged, I have to pay return postage. The return postage is costing me $26.00. Can you say ouch? I'm going to buy from Amazon in the future.

Products used:
Returned all items.

Value
Returns
Quality
Thumbnail of user kayd201
Kay D. – BUDK Rep

Hi Richard!
We do appreciate you leaving us a review! We value all comments and feedback as this is how our team ensures a stellar shopping experience. We apologize for any disappoint with your recent order. As you indicated per our return policy, due to no damage of the product, we would be able be happy to refund you for the item less the return postage. It is not our intent to cause any unsatisfactory service and we would be glad to circle back to find a steadfast resolution for all parties. At your earliest convenience, please reach out to our Customer Support team at webcs@budk.com for further assistance.

Thumbnail of user mitchw19
Michigan
1 review
0 helpful votes
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December 16th, 2017

Everything I have ordered so far was worth the money. I bought a cheap sword that had a chord wrapped grip that unwrapped after a couple swings at a tree, but it was like $12 and not meant to be used as an axe. The sword was sharp and looked cool. I would just be a bit leery of chord wrapped handles or buy an axe or machete if you plan on clearing some brush. At least it didn't break in half like the $30 sword I bought from a different store.

Thumbnail of user danielf124
Florida
2 reviews
0 helpful votes
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December 5th, 2017

Looks to be well made and just the right size for my duty belt. You can really stuff this little thing. I have my phone, note pad, tactical pen, survival pen, extra pistol magazine, pack of smokes, and a partridge in a pear tree in there. Just kidding about the bird in the tree. Merry Christmas and thanks again BudK!

Thumbnail of user stuarts1
New York
66 reviews
235 helpful votes
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December 9th, 2012

I have ordered quite a bit of items from Budk.com, including knives, machetes, crossbows and darts and other equipment and they have delivered ontime and they keep you posted when you will receive your items. This is an excellent company. They are quick to deliver. You can not go wrong. Try them you'll like them. Bye Bye for now. Stuart

Thumbnail of user williamh3542
New Jersey
1 review
0 helpful votes
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March 27th, 2022

Like the title says this catalog and on line store is the go-o place for cutlery. The Bud-K catalog and on line store is top notch. Whether you are in the market for cutlery ranging from domestic/cooking knives to survival or self defense weapons out to exotic edged weapons, this is the place to go. I just placed an order on Tuesday, and it arrived 4 days later. Not the usual 7-10 working days (or longer) The order was professionally packaged, and the knife is of outstanding quality. (The M-48 cutlery line defines the standard) Prompt, courteous service, superb variety and reasonable prices. Too bad other business don't measure up.
Bill Hodges
Satisfied Customer

Tip for consumers:
Need a sharp edge-this is the palce

Products used:
knife

Service
Value
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Quality
Thumbnail of user kayd201
Kay D. – BUDK Rep

Hi William!
It gives us much pleasure to know that you’ve chosen to shop with us again. Your kind words encourage us to continue doing our best to make sure every customer's experience is a stellar one. Thank you again and we look forward to your next visit!

Thumbnail of user seanw78
Washington
1 review
1 helpful vote
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December 5th, 2017

The only reason for the 4/5 service is that I never received a tracking email to know when my package was to arrive. I got a promo code for free economy shipping so I guess that's what I get, but I would've liked to have a tracking number emailed to me. Aside from that, the products are better than I expected for the price by far, the packing was quality and professional, and even included a coupon for a future shopping discount. Overall great experience, I will shop again.

Thumbnail of user staceyr41
Missouri
1 review
0 helpful votes
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December 27th, 2017

High quality items, fast shipping, and excellent prices. I purchased my items as a gift, and the recipient was thrilled to open his package. We really appreciate what you guys do, and will be shopping with you again. Thank you!

Thumbnail of user vernono3
Maryland
1 review
0 helpful votes
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December 26th, 2017

My product arrived much sooner than I had anticipated. Once again BUDK delivers a superior product at an extremely low price with super fast delivery. They will continue to be my go-to source for all things Knives and Cutlery.

Thumbnail of user richardc297
Connecticut
1 review
0 helpful votes
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December 8th, 2017

Thank you so much...
Very happy with the knives I received. They ate Xmas gifts. I will be ordering more items for Xmas gifts within a day or 2... as these were delivered so quickly was very surprised and delighted

Thumbnail of user chriss102
New York
3 reviews
4 helpful votes
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November 12th, 2012

I collect weapons as a hobby, and I heard about this site from a friend. I checked it out, and I was amazed at just how many extensively different weapons and categories they had. Their prices are super cheap, and the items are really good quality. They sell so many things on here, that I still haven't put a dent in all the things I want to get from them! I would definitely recommend this site for any avid collector!

Thumbnail of user kevinh2657
Indiana
1 review
0 helpful votes
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July 27th, 2023

Absolutely astounded as to the quickness of delivery, and the prices.
Could not be Happier with the whole process and quality of their products.
I will definitely be buying more in the future, you have a lifetime customer in me, and I will continue to sing your praise. Thank You for having such a wonderful company, in this day and age.

Products used:
4 knives

Service
Value
Shipping
Quality
Thumbnail of user desmondb13
New Jersey
9 reviews
4 helpful votes
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April 29th, 2018

Really awesome site, never had a problem ordering items or applying promo codes. You get what you pay for, the items are definitely good quality. I have been using this site for years without disappointment.

Tip for consumers:
Pay attention to the small text that lists where items will not ship, you cannot try to get around this.

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Thumbnail of user kayd201
Kay D.
Typically does not respond to reviews

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