BUDK has a rating of 2.9 stars from 446 reviews, indicating that most customers are generally dissatisfied with their purchases. BUDK ranks 6th among Knives sites.
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I have bought a lot of various knives/daggers from BUDK. I call them letter openers because I would never trust my life with a five dollar blade. However the blades I have received have all been as advertised and make me wonder how they would perform under stress. But for five bucks, they work fine for opening letters and packages - cutting string and such. Filled several drawers with 30 or so blades, so I am ready for the zombies. I don't see how they make a profit selling at such low prices.
Sitting here with my cousin and his order of (4) bushmaster OTF knives was delivered. All (4) are gifts for family members and are identical. One knife is missing (2) screws and another knife is missing the blade. Shipping took (5) days. My cousin just got off the phone with BudK customer service and has to wait 3 days for a return shipping label then wait for them to receive the bad products they sent him and another 5 days to see if they send him what he originally ordered. All the while not offering him any compensation. This company is a bad business! Please take heed to this company before deciding to order from here.
Thank you! I received all the items ordered! They were exactly what I was expecting. I even went back and ordered more. The prices were great!
Phone support is awesome. You get what you pay for and sometimes more. I always got at LEAST what I paid for.
Takes quite a while for customer service representative to get back to the customer, but overall pretty good service
Thank you and happy holidays! I enjoyed the selection and the timely manner in which I received my order!
I have liked everything i have ordered. So far I have not had a problem. The knives are sharp. Everything looks good. I will keep ordering from BUDK.
I got exactly what I ordered delivered fast and great customer service. The product was exactly what I wanted no surprises.
The comforter set was just as I ordered. I had placed express shipping, and the delivery was prompt!
Fast shipping, amazing & fun product! Would definitely recommend this to friends and family. Easy to assemble & fun to shoot.
GREAT PRICES. GREAT SERVICE GREAT WEBSITE GREAT CUSTOMER SERVICE I'VE BEEN A CUSTOMER FOR AT LEAST 18 YEARS AND START ONLINE SHOPPING BEFORE ANY OTHER.
I love BudK and I will definitely order from them again and again. My order is always delivered on time and correctly
I received my order quickly. I am very happy with the product I received and will definitely order again.
Great service as usual great prices, great customer service and product variety Never disappointed will order again
I love the merchandise I ordered. It came very fast. Sadly, the engraving I ordered was never done, but I was charged for it.
110% Satisfaction. Shopping here is a must if you haven't shopped here you must you won't be disappointed
Everything was great and I will order again. I would and will order again, and I will recommend this company to my family and friends.
Between all of my family we've probably ordered from budk's site 30 times and have had no issue whatsoever. That was until my boyfriend wanted to buy my little brother a blowgun for his birthday. It was a little bit last minute so he paid for express shipping and the order came to a total of about 23 dollars. When the box arrived the night before the gift was supposed to be given my boyfriend opened it up to find a 210 dollar hobbit replica sword. My brother loves the hobbit so it worked out well but it was far too late to return the item. My boyfriend decided to be ethical and let them know that they sent him the wrong item so they could correct it for the poor guy that got a 16.99 blowgun when he paid for the sword. When he did this budk demanded that they would charge his card the difference if he didn't return the sword. Which according to this article by the FTC is highly illegal. Https :// www.consumer. Ftc. Gov/articles/0181-unordered-merchandise.
The representative said that the supervisor was away and that she would have them give him a call when she got back. Just to be safe my boyfriend explicitly stated that they did not have permission to charge his card the difference and the representative said "we don't need permission." When the supervisor finally called back she went through the same cycle until my boyfriend threatened to go through the FTC and they finally stopped saying they would charge his card. I'm very disspointed with this behavior because for those that do not know the law they would have been easily taken advantage of. This isn't just bad customer service it's illegal customer service.
Really cool sword. Good quality and fast shipping. It's bigger than I expected. My son loved it............
Not a bad set they could have been better of course but for the price I got them at its hard to beat
I was totally surprised with this knife. Very good quality, well made. Will buy more for gifts. Five star!
Very nice dragon larger than I thought, but good size. Fast shipping. Would purchase from this seller again.
Will definitely shop here again! Website is easy to navigate, prices are very good and shipping was outstanding! Got everything I needed on time!
Excellent experience ordering online and shipment arrived when expected! Will be a surprised son on Christmas!
Ordering was easy. Got timely delivery. Reasonable prices. Satisfaction high.
BUDK provides good service with each order we make.
Amazing products. Superior prices. Outstanding shopping experience. Looking forward to doing business with this company again.
Sells knives of all sorts.