• BUDK

BUDK

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Overview

BUDK has a rating of 2.9 stars from 446 reviews, indicating that most customers are generally dissatisfied with their purchases. BUDK ranks 6th among Knives sites.

  • Value
    37
  • Returns
    16

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
13
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How would you rate BUDK?
Top Positive Review

“Five dollar or less letter openers”

roger B.
8/21/18

I have bought a lot of various knives/daggers from BUDK. I call them letter openers because I would never trust my life with a five dollar blade. However the blades I have received have all been as advertised and make me wonder how they would perform under stress. But for five bucks, they work fine for opening letters and packages - cutting string and such. Filled several drawers with 30 or so blades, so I am ready for the zombies. I don't see how they make a profit selling at such low prices.

Top Critical Review

“Missing screws and no blade”

K D.
2/16/24

Sitting here with my cousin and his order of (4) bushmaster OTF knives was delivered. All (4) are gifts for family members and are identical. One knife is missing (2) screws and another knife is missing the blade. Shipping took (5) days. My cousin just got off the phone with BudK customer service and has to wait 3 days for a return shipping label then wait for them to receive the bad products they sent him and another 5 days to see if they send him what he originally ordered. All the while not offering him any compensation. This company is a bad business! Please take heed to this company before deciding to order from here.

Reviews (446)

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customer service (55)
Thumbnail of user jasonp142
Oklahoma
1 review
0 helpful votes
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December 10th, 2017

This is my first order from BUDK, and it wont be the last, nice look and feel to the products, great price. I will buy again, thank you BUDK!

Thumbnail of user donl79
Tennessee
1 review
0 helpful votes
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December 12th, 2017

Gil Hibben knives are the best. The polyresin Cross was way better than expected, the detail is incredible.

Tip for consumers:
Research the item before buying, as there are more than one level of quality. Great return policy if not satisfied.

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Value
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Quality
Thumbnail of user staceyj34
New York
1 review
1 helpful vote
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December 23rd, 2017

You were supposed to be able to add the $5.99 for two days shipping and it wouldn't let me do it So it took sooo long for my items to get to me

Thumbnail of user joec240
Georgia
2 reviews
0 helpful votes
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December 26th, 2017

I ordered some knives for gifts. They were all good quality and the service/shippinwas flawles. Thanks BUDK

Thumbnail of user jackk77
Missouri
1 review
3 helpful votes
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August 29th, 2017

This is about my second order with BudK. I ordered four knives as part of BudK's "Buy One Get One & Free Shipping" sale. I placed the order, paid with my credit card and received an email confirmation for the order. The email stated that the order would ship in 24-48 hours. I waited a couple of days to receive an email telling me the order shipped. After 3 days no email so I went to BudK's website to check my order status. The website informed me that my order was invalid. I contacted BudK's customer service and asked what had happened. I was told they could give me no reason for the cancellation. I asked if they would honor the BOGO+Free Shipping promotion and was told they would not. I asked for this person's supervisor. When connected to the supervisor I asked why there was no email or telephone call for the cancellation. I was told by the supervisor that she did not know the reason for the cancellation or why I was not contacted. Again, I asked if they would honor the promotion for the day I made my purchase "Buy One Get One with Free Shipping", I was told they would not. This is BAD CUSTOMER SERVICE. My credit card had / has no problems, none of the ordered items are restricted in my state and all billing and shipping information was correct. There is no reason for the cancellation. The only thing I can figure is that BudK was losing money on the "Buy One Get One with Free Shipping" promotion so they cancelled the order. Any other good company would have honored the promotion if there was a problem with their computer system cancelling orders at random. The fact that they did not tells me the cancellation was a cost saving measure because they were losing money with that particular promotion. They have lost me as a customer.

Thumbnail of user waltera18
Alabama
1 review
1 helpful vote
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December 19th, 2017

Will definitely purchase from BUDK again fast shipping excellent customer service

Always a pleasure doing business with BUDK

Thumbnail of user andyr64
Oklahoma
3 reviews
0 helpful votes
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December 20th, 2017

I love all of the BudK merchandise. Great value for the money! Ive never been disappointed yet!

Thumbnail of user shawns68
Kansas
1 review
0 helpful votes
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December 5th, 2017

RECEIVED ORDER PROMPTLY AND AS USUAL THE QUALITY IS MUCH BETTER THAN EXPECTED FOR THE PRICE... THANKS!

Thumbnail of user michaelm709
Oregon
1 review
0 helpful votes
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December 7th, 2017

These Goblets I purchased for my wife and she was thrilled with them. They exceeded my expectations

Thumbnail of user michaelh444
Michigan
1 review
0 helpful votes
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December 8th, 2017

Great job! I would order from your company again and tell my friends to order too...

Thumbnail of user alanj68
Louisiana
1 review
0 helpful votes
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December 21st, 2017

Fast delivery, send me info on the best OTF knives you have, and do you guys have anything similar to the Paragon Warlock, if so I want one

Thumbnail of user brucez5
Oklahoma
1 review
0 helpful votes
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December 11th, 2017

Once again, I'm amazed at the quality of the knife I ordered. You'd expect to pay MUCH MORE for this quality. Totally thrilled AGAIN!

Thumbnail of user johns1441
Florida
1 review
3 helpful votes
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September 3rd, 2016

Total bull$#*! in the mystery bag. More like a bag of $#*!!

Thumbnail of user changt3
New York
1 review
0 helpful votes
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December 14th, 2017

Except the fact that I didnt get an e-mail on tracking my shipment because I called up BUDK, the items are great at the right price.

Thumbnail of user kendrap11
Louisiana
1 review
0 helpful votes
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December 23rd, 2017

Shipping was faster than expected! So excited thank you for confirming I received my order as well!

Thumbnail of user josephd136
Texas
1 review
0 helpful votes
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December 17th, 2017

Very nice indeed!
Heavy an good quality...
Everybody I show always loved ur really great gear...

Thumbnail of user davidf3161
Canada
1 review
2 helpful votes
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February 12th, 2022
Verified purchase

J'ai commandé le giant killer Bowie knife. Référence 17 BK4955.
J'ai reçu un autre couteau avec la meme référence.
Mais Budk a changé le couteau sans prevenir et à produit un bowie massif qui ne me plait pas et est assez moche.
Une poignée en plastique imitant un bois de cerf et la lame assez basique, pas du tout Ce que je voulais.
Le site internet montre un autre couteau. J'ai fais une capture d'écran.
Leur erreur est manifeste et ils ne veulent pas me rembourser intégralement.
Ils remboursent uniquement le couteau.
Assume ton erreur, tu es une grande boutique de couteau Mr Kadel!
89,99$ le couteau, 36,37$ de frais de port pour le Canada et 40,08$ de frais d importation.
Soit 166,44$!
Et en plus ils veulent que je le renvoie à mes frais! 36,37$ de plus!
Je reste de 72,74$ de ma poche et je me retrouve sans couteau?
Ils sont malins, il faut pas être débile pour comprendre que ça m'oblige à le garder, des bandits!
Ne commandez pas chez Budk, ils mentent, Je ne suis pas satisfait du tout et je vais en parler sur ma chaine YouTube pour que tout le monde soit au courant de leurs pratiques.
Vendeur pas sérieux, pas professionnel. DIFFUSEZ dans votre cercle que ceci soit connu de tous.
Mr Clint H Karel, vos ouvriers sont mauvais!
Merci de m'avoir lu.

Tip for consumers:
No refund, be advised...

Products used:
Big bowie knife killer

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Kay D.
Typically does not respond to reviews

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