• BUDK

BUDK

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Overview

BUDK has a rating of 2.9 stars from 446 reviews, indicating that most customers are generally dissatisfied with their purchases. BUDK ranks 6th among Knives sites.

  • Value
    37
  • Returns
    16

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
13
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How would you rate BUDK?
Top Positive Review

“Five dollar or less letter openers”

roger B.
8/21/18

I have bought a lot of various knives/daggers from BUDK. I call them letter openers because I would never trust my life with a five dollar blade. However the blades I have received have all been as advertised and make me wonder how they would perform under stress. But for five bucks, they work fine for opening letters and packages - cutting string and such. Filled several drawers with 30 or so blades, so I am ready for the zombies. I don't see how they make a profit selling at such low prices.

Top Critical Review

“Missing screws and no blade”

K D.
2/16/24

Sitting here with my cousin and his order of (4) bushmaster OTF knives was delivered. All (4) are gifts for family members and are identical. One knife is missing (2) screws and another knife is missing the blade. Shipping took (5) days. My cousin just got off the phone with BudK customer service and has to wait 3 days for a return shipping label then wait for them to receive the bad products they sent him and another 5 days to see if they send him what he originally ordered. All the while not offering him any compensation. This company is a bad business! Please take heed to this company before deciding to order from here.

Reviews (446)

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customer service (55)
Thumbnail of user deniseb159
Massachusetts
1 review
0 helpful votes
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December 7th, 2017

Thank you! I received all the items ordered! They were exactly what I was expecting. I even went back and ordered more. The prices were great!

Thumbnail of user ronnyd9
Michigan
26 reviews
11 helpful votes
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September 22nd, 2016

Phone support is awesome. You get what you pay for and sometimes more. I always got at LEAST what I paid for.

Thumbnail of user richardm323
California
1 review
0 helpful votes
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December 17th, 2017

Takes quite a while for customer service representative to get back to the customer, but overall pretty good service

Thumbnail of user denises155
Texas
1 review
0 helpful votes
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December 5th, 2017

Thank you and happy holidays! I enjoyed the selection and the timely manner in which I received my order!

Thumbnail of user pauld267
Indiana
1 review
0 helpful votes
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December 11th, 2017

I have liked everything i have ordered. So far I have not had a problem. The knives are sharp. Everything looks good. I will keep ordering from BUDK.

Thumbnail of user thomasj109
Georgia
1 review
0 helpful votes
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December 26th, 2017

I got exactly what I ordered delivered fast and great customer service. The product was exactly what I wanted no surprises.

Thumbnail of user katreeceb
Texas
1 review
0 helpful votes
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December 26th, 2017

The comforter set was just as I ordered. I had placed express shipping, and the delivery was prompt!

Thumbnail of user erikv21
Texas
1 review
0 helpful votes
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December 19th, 2017

Fast shipping, amazing & fun product! Would definitely recommend this to friends and family. Easy to assemble & fun to shoot.

Thumbnail of user robertl314
Virginia
1 review
0 helpful votes
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December 17th, 2017

GREAT PRICES. GREAT SERVICE GREAT WEBSITE GREAT CUSTOMER SERVICE I'VE BEEN A CUSTOMER FOR AT LEAST 18 YEARS AND START ONLINE SHOPPING BEFORE ANY OTHER.

Thumbnail of user danaj31
Georgia
1 review
0 helpful votes
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December 27th, 2017

I love BudK and I will definitely order from them again and again. My order is always delivered on time and correctly

Thumbnail of user danielm404
Michigan
1 review
0 helpful votes
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December 8th, 2017

I received my order quickly. I am very happy with the product I received and will definitely order again.

Thumbnail of user francist17
Rhode Island
1 review
1 helpful vote
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December 23rd, 2017

Great service as usual great prices, great customer service and product variety Never disappointed will order again

Thumbnail of user terryh144
Arizona
1 review
1 helpful vote
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December 24th, 2017

I love the merchandise I ordered. It came very fast. Sadly, the engraving I ordered was never done, but I was charged for it.

Thumbnail of user rogers211
New York
2 reviews
1 helpful vote
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December 20th, 2017

110% Satisfaction. Shopping here is a must if you haven't shopped here you must you won't be disappointed

Thumbnail of user kennethr53
Kentucky
1 review
0 helpful votes
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December 11th, 2017

Everything was great and I will order again. I would and will order again, and I will recommend this company to my family and friends.

Thumbnail of user abigaill30
Virginia
1 review
5 helpful votes
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August 12th, 2019

Between all of my family we've probably ordered from budk's site 30 times and have had no issue whatsoever. That was until my boyfriend wanted to buy my little brother a blowgun for his birthday. It was a little bit last minute so he paid for express shipping and the order came to a total of about 23 dollars. When the box arrived the night before the gift was supposed to be given my boyfriend opened it up to find a 210 dollar hobbit replica sword. My brother loves the hobbit so it worked out well but it was far too late to return the item. My boyfriend decided to be ethical and let them know that they sent him the wrong item so they could correct it for the poor guy that got a 16.99 blowgun when he paid for the sword. When he did this budk demanded that they would charge his card the difference if he didn't return the sword. Which according to this article by the FTC is highly illegal. Https :// www.consumer. Ftc. Gov/articles/0181-unordered-merchandise.
The representative said that the supervisor was away and that she would have them give him a call when she got back. Just to be safe my boyfriend explicitly stated that they did not have permission to charge his card the difference and the representative said "we don't need permission." When the supervisor finally called back she went through the same cycle until my boyfriend threatened to go through the FTC and they finally stopped saying they would charge his card. I'm very disspointed with this behavior because for those that do not know the law they would have been easily taken advantage of. This isn't just bad customer service it's illegal customer service.

Thumbnail of user karenp200
Georgia
1 review
0 helpful votes
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December 27th, 2017

Everything arrived before expected and in perfect condition. Can't ask for better service than that.

Thumbnail of user angels83
Angel S.
Kentucky
1 review
0 helpful votes
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December 26th, 2017

Really cool sword. Good quality and fast shipping. It's bigger than I expected. My son loved it............

Thumbnail of user joshg77
Arkansas
1 review
0 helpful votes
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December 27th, 2017

Not a bad set they could have been better of course but for the price I got them at its hard to beat

Thumbnail of user mikes636
Pennsylvania
2 reviews
1 helpful vote
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December 17th, 2017

I was totally surprised with this knife. Very good quality, well made. Will buy more for gifts. Five star!

Thumbnail of user pattik14
Missouri
1 review
0 helpful votes
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December 23rd, 2017

Very nice dragon larger than I thought, but good size. Fast shipping. Would purchase from this seller again.

Thumbnail of user stacyc56
Illinois
1 review
0 helpful votes
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December 27th, 2017

Will definitely shop here again! Website is easy to navigate, prices are very good and shipping was outstanding! Got everything I needed on time!

Thumbnail of user guerrinah
Connecticut
1 review
0 helpful votes
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December 22nd, 2017

Excellent experience ordering online and shipment arrived when expected! Will be a surprised son on Christmas!

Thumbnail of user patriciam247
Florida
1 review
0 helpful votes
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December 12th, 2017

Ordering was easy. Got timely delivery. Reasonable prices. Satisfaction high.
BUDK provides good service with each order we make.

Thumbnail of user erico51
Texas
1 review
0 helpful votes
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December 12th, 2017

Amazing products. Superior prices. Outstanding shopping experience. Looking forward to doing business with this company again.

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Kay D.
Typically does not respond to reviews

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