Bulb America

I ordered 32 very small, two-prong LED bulbs from BulbAmerica recently. I ordered double the number I would need so that in the future I could easily replace them. I paid over $150 for these bulbs; it was more than I would have liked, but their shipping was high for a smaller order, so I didn't want to do multiple orders. I figured since they were LED, they would last forever.

Boy was I wrong. Three to four weeks in, more than half of the Chinese-made bulbs had failed: switching on and off or simply going out. Six weeks in and I've exhausted all the replacements. Half the lights are empty sockets now (since I've removed them), and several of the remaining ones barely produce any light.

I previously had incandescent bulbs for these lights instead, although I prefer LED. There were no issues with those, and they lasted a surprisingly long time.

I thought BulbAmerica would do some measure of quality control for the brands they stock, but they clearly don't. I suspect in reality they're actually just a drop shipping company.

No surprise, BulbAmerica refused to stand by their product. They said that since the product arrived at my home and it was outside their warranty period, they had no responsibility for the outcome. What they don't tell you is that their bulbs might fail right around the time their warranty ends.

As a side note, the reason I ordered 32 is because they wanted nearly $20 to ship a box of 16 very small bulbs. This box easily fits in your palm and would actually cost about $5 to ship.

Don't buy from them.

Truly unhappy with policies and underhanded tactics of this company. I ordered lamps and paid for overnight shipping. Because my order went in 1 minute after the deadline for overnight, my actual overnight was the next day and because they don't ship on Saturday and Sunday my order took 4 days to get to me and yet no discount on the shipping was offered. To make matters worse, the email to let me know that was prefaced by an apology for my 'inconvenience' but please note that your order went in 1 minute after our closing. Perhaps if their website had been more efficient it would have gone in sooner and they'd have avoided pissing off a customer who has done business with them for several year. Not any more. A sincere apology for how this unfolded and some offer of a modest discount on that shipping which was almost $60, at least $45 more than ground would have been. I'm terribly disappointed, dissatisfied and disgruntled.

Was so excited to find out I could replace my own bulb, but was scared about the price. BulbAmerica was fantastically priced and super easy to use the website and fast delivery!

I was shocked how great my screen looks now... did not have any idea how bad it had gotten!

Thank you BulbAmerica!

The buying experience was flawless. The rates were better than most online sites. Seems like they have all kinds of bulbs under the sun. I love the fact that they followed up to check if I received the order. Will definitely do business with them and recommend them too.

The bulb is supposed to be working for 4000 hours, mine stopped working at 4 months mark, probably less than 500 hours of running time.
No customer service whatsoever as it's only covered for 3 months warranty.

I was looking for a bulb on an old Zeiss microscope from Germany that we use everyday in my animal hospital. I was not having much luck when I stumbled on BulbAmerica. A similar bulb directly from Zeiss was over $18, BulbAmerica had the exact bulb I needed (exact number match) for under two dollars. The bulbs are rated with a 4 year life in this application. They came fast and they work perfectly. I got five bulbs with shipping for less than the manufacturer charged for one. Thank You!

Late one night and received it within 30 hrs. Of course I had overnight shipping but knew it would not be till the following day. Very happy with the service. The bulb I ordered was for a microscope. Which is not your typical bulb.

I had zero clue to what type or size of light was needed for our new workstations. Bulb America made it easy to match the dead light tube with what they offer. Website was easy to manage, order placement, confirmation and follow-up was great. Definitely will use again and refer to other businesses.

Zappos, Nordstrom, Anthropologie, and Overstock.com have the best customer of service of any companies I've ever dealt with, including the two that are online shopping only.

Williams and Sonoma and Sur La Table are iffy sometimes.

The worst experiences I had were with Lamps Plus.com (took months to receive my lights and the company never contacted me) and Bed Bath and Beyond internet purchase.

Amazing prices on all kinds of bulbs, and found exactly what I needed. The only downfall was the outrageous price of shipping! Unfortunately where I live, it is about my only option to buy online, just wish the shipping didn't cost as much as the product!

I placed a stagelight order of more than 60 lamps.
We relamped the fixtures, after an hour 1 lamp failed. I called a week later and explained my issue. They asked for my invoice number, I was driving so this was impossible. They asked for my name, she found it. I asked her if I had to send back the defective one. She told me no worries " I will get one out the door today"!, I normally do not write a review, but this is the exception. I told her this was the typical reply I would get from my normal stage supplier. As promised, 3 days later I had the replacement and delivered it to my customer. Totally happy. They have my business. NOW THAT'S SERVICE!

The prices were good with this vendor, and shipping was very reasonable - most vendors were nearly double. It came so fast that (2nd business day) that I was able to test it in the Christmas tree before packing it for next year.

Our bug zapper needed new florescent light. I look at Amazon.com for replacements since I purchase the zapper from them, to my surprise they wanted $26.00 each. P paid less than $26.00 for four light bulbs plus shipping.The right part for the right price, I will purchase again form this company.

Originally the bulb that I needed was out of stock and was offered to be notified when it was back in stock. Only needed to wait 3 days and was notified. Ordered it and was@ my doorstep in 3-4 days. Very happy with my bulb & the experience. Packed securely, too.

I was disappointed that the bulb was made in Mexico. I thought that bulb america meant that the bulb was made in America. The bulbs that I have installed that was made in Mexico didn't last but for two years at a time. The original bulb that came with my Mitsubishi 65" TV lasted the longest. Seven years. Go figure. If you know where I can obtain a Mitsubishi bulb, please let me know.

I had difficulty finding the bulb I need but, eureka, I found it at BulbAmerica and at a decent price. I, therefore, ordered five on the chance that I wouldn't find them again. Bulbs arrived well packaged and work great. Thanks BulbAmerica.

Everything was great. Only problem was with the postal service that didnt deliver it one week later than it was suppose to be here. They claimed the address was u readable but it was very clear on there

I have a yard full of NightScape brand accent lights which require GE #4414 or equivalent signal bulbs. Your company has the OEM bulbs, which last longer than any non-OEM brands, and the price was good Delivery was super-fast... thanks!

I had a broken bulb that I had previously purchased locally. Doing it online concerned me, because I wasn't sure I would get the right thing. But the online descriptions and pictures extremely helpful.

The one thing that I always worry about with other companies I order from is whether the breakables are going to arrive in one piece or several. I never worry about that with BulbAmerica. Everything always arrives correctly, in a timely fashion, and, most importantly, in one usable piece. Thanks!

As I needed. Looks great, does the job. Saved me from having to install a replacement light fixture. Would order from this company again if needed similar items.

So far, out of the 20 orders I have placed, only 1 had an issue and that broken bulb was likely the fault of UPS. Some bulbs (H11LLX) do have the wrong specs listed, like it saying it is 55 volts and 55 watts when it's actually 12 volts and 55 watts.

This is my first time ordering from Bulbamerica. I had previously purchased a replacement bulb for my Mitsubishi DLP model WD-******* from another merchant that claimed to be an OEM replacement that was supposed to last up to 6,000 hours. It looked like the right bulb and housing, but the part number was filed off of the housing. That bulb lasted just under 2 months of barely 4 hours daily use. So I was in search of another replacement bulb once again. My search led me to Bulbamerica and after reading many reviews, I crossed my fingers and ordered an OEM bulb and was skeptical that I would receive the genuine replacement. The 90 day warranty helped me make this decision.

I was very pleased when my order arrived 3 days sooner than expected. Upon opening the box, I again was very pleased to find the inner box that held the bulb and housing was clearly branded as Philips. The housing for the bulb also had the part number engraved on the side and the unit was identical to the original bulb and housing that came with my TV. Bulbamerica has earned my trust and I will continue to order from them. I would give 5 stars but I haven't used the bulb yet because I kept an old one that still has some life in it. Will be changing it out soon.