- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Bumper Only has a rating of 2.7 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Bumper Only ranks 389th among Auto Parts sites.
First purchase was a front ranch hand bumper, they answered all my questions,price was great, and received promptly. Second purchase was a rear bumper, same great service and price. Will be doing all my shopping there and highly recomend
This company sucks. Didn't order my bumper and then took four days to key me know. They lied and said it was back ordered. I called the manufacture and the bumper isn't on back order. Now it's going on day two of no communication about my refund.
First purchase was a front ranch hand bumper, they answered all my questions,price was great, and received promptly. Second purchase was a rear bumper, same great service and price. Will be doing all my shopping there and highly recomend
Products used:
Front bumper. Rear bumpet
This company sucks. Didn't order my bumper and then took four days to key me know. They lied and said it was back ordered. I called the manufacture and the bumper isn't on back order. Now it's going on day two of no communication about my refund.
Tip for consumers:
Poor poor service
Products used:
None, they suck
After receiving a bumper that won't fit on my truck, they won't return calls, gave a return authorization with no shipping information, and I am stuck with a bumper that's unusable. They are a third party reseller for Fab Four, they do not have a formal relationship with them! Never buy anything from these idiots!
Hi John,
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
Mr. Miller, Sheena and Karen provided great customer service. I wouldn't hesitate buying from this outfit again. If you need questions answered, they jump on it quickly. Their pricing is the best I found. They support Veterans. If you have the capability to install the bumper yourself, this is a good route to go. Thank you all.
Charles
04/25/2023
Charles,
Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience.
If you have any more questions or concerns please feel welcome to reach back out as we would be more than happy to assist.
Best regards,
Karen M.
Customer Service Representative
BUMPERONLY.COM
I purchased a bumper from them and they sent me the wrong one. When I tried to return they do not pick up the phone or reply to Emails. One lady gave me her personal number to reach her and the number was a fake or invalid. This really feels like a scam and i am still trying to get my money back. So pissed off.
Tip for consumers:
GO SOMEWHERE ELSE TO GET A BUMPER
Adam, We are sorry that your experience at Bumperonly didn’t quite match your expectations. You may reach us anytime at 1-281-4042124. Again, thank you for your feedback!
Fab Fours Bumpers is the worlds leading bumper manufacturer dedicated to pushing the boundaries of innovation and design. They don't stop there! Every Fab Fours front bumper by bumper only is developed with full function in mind. We don't want to laugh at other bumper companies but Fab Fours does it the right way. They take performance to the next level. Easy mounting to the existing frame mixed with function lighting and armor like components has lead to one thing. The perfect bumper! Fab Fours bumpers are available in a base style (stock look), with a pre-runner bar (push bar) or a full grille guard. Each bumper has its own unique look the largest selection of Fab Fours bumpers. Plus, each bumper can be ordered in powder coat black or bare steel.
Custom bumpers for trucks at bumperonly.com for low prices and free shipping! Fab Fours bumpers on sale now at Bumperonly.At bumperonly.com, we've created the largest selection of front and rear truck bumpers to meet your vehicles needs. The bumper industry has taken over as a major automotive accessory throughout the years and the options have grown. Every bumper we sell is durable, well built and designed specifically to fit your vehicle. Whether your looking to change the appearance of your truck or increase the protection of your rig we have a bumper for you. Https :// www.bumperonly. Com/collections/front-bumpers
Ordered a bumper 2 months ago, and as of today still no bumper. When we have contacted the company we just get the run around and no actual answers. At this point I'm starting to wonder if their site is just a scam and there is no bumper coming. Buyers beware, do not order from this site if you ever want to actually recieve your bumper. You would think a place charging over $2000 would be able to at least get the bumper to the customer. Worst experience ever and have not even gotten the product yet. Hopefully it arrives in good shape because trying to deal with anyone from this company is a joke.
Heather,
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We will use the feedback to make us better and to ensure this doesn’t happen again.
I ordered my bumper Sep 22,2023 paid $1900 and still do not have it. This is what they send me on Nov 24,2023 after waiting more then 2 months.
"Just wanted to update you. I've looked into your order and reached out to our manufacturer. They said your bumper is not yet ready for shipment. They're aiming to estimated ship your order by next week. I'll keep an eye on it for you and email the tracking details once it's ready."
This is the email they sent me today (Jan 11,2024) after I called them.
"Thank you for reaching out and leaving a voicemail regarding the status of your order. I appreciate your patience. I've been closely monitoring your order and have reached out to our manufacturer for an update. They mentioned that your bumper is still in the process of being built, and they are aiming to complete it estimated by the end of this month. Please note that additional days will be required for shipping once the bumper is ready."
I am still waiting another MONTH they I get to wait on shipping. They already took one of my reviews down from THEIR website, So I will be sharing this one everywhere I can...
Bobby,
Thank you for your feedback.
As you requested, we are currently in the process of canceling your order and initiating a full refund. We understand your concerns and sincerely apologize for any inconvenience caused by the delay in delivering your order.
It's important to note that manufacturing lead times are sometimes beyond our control, and while we strive to provide accurate estimates, unforeseen circumstances can impact the production timeline. We appreciate your understanding and patience in this matter.
Once the cancellation process is completed, you will receive a confirmation email, and the refund will be issued promptly. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out.
We value your business and apologize for any inconvenience this situation may have caused. Thank you for your understanding.
Thank you,
BUMPERONLY
At BumperOnly, we offer a variety of high-quality, heavy-duty Road Armor bumpers for a variety of different vehicles. Our selection includes full front bumpers, rear bumpers, and winch bumpers. Our Road Armor bumpers feature heavy-duty construction, a powder-coated finish, and are designed with superior engineering and craftsmanship. They provide an aggressive, off-road look and are made to withstand the toughest terrain. These road armor bumpers are also available with a variety of options, such as pre-runner bars, light bars, grille guards, and more. With our Road Armor bumpers, you can be sure you are getting the best in quality and durability.
I ordered a bumper on the 30th of January and as of the 12th of February the Service Rep said he would have to get back to me. They have a Live Chat function on their website which is handy if you can get a straight answer. However, three times I have corresponded with the same Rep who said he would get right back to me with an answer…but so far nothing yet. They were quick to charge my account almost $1500 for a bumper that their website said was "in stock" but it hasn't been shipped in the span of 2 weeks! What a joke! I just found another place that has my bumper "in stock" so I will call them on Monday (which is when the BumpersOnly Rep is supposed to get back to me). The other place has the exact same bumper (SKU code) for a little over $100 less than BumpersOnly offers. So shop around before ordering with these guys because for doing "Bumpers Only" they sure don't seem to be able to get things done in a timely fashion other than taking your money immediately!
Tip for consumers:
Don't order from Bumpers Only. Very poor service. I went directly to the manufacturer and called. They said they had 7 of the bumpers in stock in their warehouse. I drove down and picked one up. Ordering online should be easier and faster. After this ordeal it made better sense going directly to the source.
Products used:
Smittybilt 612800 M1 Winch Front Bumper for Dodge Ram 2500/3500 2006-2009
Brandt,
We would like to apologize for your negative experience. Our team will be reaching out to assist you about your shipment.
We look forward to speaking with you and working towards earning back your business.
Karen M.
Oreded a power steering pump over 2 weeks ago they snatched the money up right away but have not received a email or phone call nor my part dissatisfied big time. If I could give less than a star I would... bought experience! Free money for them... I WILL PASS THE WORD ABOUT THIS COMPANY... FACT!
Thank you for reaching out to us and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.
I ordered bumper a month before. It was well built. I received the product before the delivery date. Great work, Great customer service. I will definitely refer people to this shop in the future.
Racist Texas ppl refusing to service ppl of color. Do not ever order anything from them. Absolute trash.
Hi Jr,
We sold thousands of bumpers and assisted every people of color. Should you need help in the future, please do not hesitate to contact us directly, as we will be very happy to assist you.
They sent me the incorrect part, refused to refund. Can't believe this. Avoid at all costs. Cannot believe this company is still running.
I want to extend my sincerest apologies for the negative experience that you had with us. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Should you need help in the future, please do not hesitate to contact us directly, as we will be very happy to assist you personally with anything you need.
Great product at best price in the market. Timely delivery and the product was good when I receive the package without any damage issue.
I purchased the bumper on 11/27. Still hasn't delivered. Got an email saying it would be between 12.7-12/10. Still hasn't delivered. Not dependable
Hi Jake,
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
This thing is well built, very solid. Good products, on time delivery!
Real satisfying Ranch Hand Bumpers.
Highly recommended.
DO NOT, I REPEAT, DO NOT USE BUMPERONLY! I ordered a bumper mid-September for my Colorado. After a couple of weeks after my order I had not heard anything on a shipping confirmation. I reached out and was told it could take 4-5 weeks for that bumper. After the 5 week mark I again had not heard anything so I sent another message and they told me they would "reach out" to the manufacturer. They did not relay any information to me and after another week went by I personally reached out to the manufacturer and within 5 minutes heard back and was informed this bumper would take 3 months for me to get. After disputing that information with BUMPERONLY I told them I wanted to cancel the order and get a refund. The fact that I had to put in more work to figure this all out was incredible. The refund process took another 2 weeks because "they had to get the money back from the manufacturer" and I only received my money after threatening to start a claim with PayPal and getting the BBB involved.
Do yourself a favor and buy straight from the manufacturer or find a trusted site to do your business. BUMPERONLY only wants your money and when it comes time for a refund they do not want to accommodate. In the time it took for all this, I ordered another bumper, received it and put it on my truck before my refund came back.
If you like headaches and the worst most incompetent customer service you've ever experienced then by all means these are your people.
Hi Geoff,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Best heavy duty truck bumpers from the top manufacturers such Ranch Hand, Fab Fours, Road Armor, Iron Cross, Hammerhead and more.
Gain trust and grow your business with customer reviews.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.