Bumper Superstore has a rating of 1.3 stars from 1,805 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumper Superstore most frequently mention customer service, tracking number, and credit card problems. Bumper Superstore ranks 884th among Auto Parts sites.
I can't speak highly enough of the exceptional service I received from this website. Every interaction, from navigating their user interface to completing my purchase, was marked by a level of convenience that's truly praiseworthy.
I ordered a bumper from Bumper superstore last May I have not received it and but a company called Daystar Products International charged my card $1812.38 for the bumper. It was supposed to be delivered in 5 to 6 weeks then mid august now no one is communicating with me. I have called multiple times, sent email, used their website contact form and no results. Order number 2306036 for a Frontier Gear 300-30-7008 Front Bumper for GMC Sierra 1500 2007-2013. My next call will be to the Arizona Attorney General's Office.
The box the part was delivered in appeared to be reboxed multiple times and shipped around the US.
All pieces appear to be included. Will not know until I install.
Easy site to navigate. Unbelievable how fast I received my bumper. I ordered it at 10p.m. And received it in 36 hours. Well packaged and no missing hardware. Great experience.
I'm missing 4 washers but easy enough to get from the hardware store. Bumper looks great, we'll packages and delivered as promised. I'll give a favorable online review too...
Awesome experience. Never imagined I would have my bumper within 24 hours of ordering. Great product. Highly recommended. Thanks for your excellent service!
Your shipping company and tracking is lacking to say the least. The Iron Cross bumper is exactly as advertised, heavy duty, looks good and made in the USA.
Great experiamce with the bumper superstore. Shipping was fast and included everything i needed and even had some extra nuts and bolts in the packaging!
The whole experience was great and my bumper is fantastic! Definitely changed my truck for the better. Would recommend going though bumpersuperstore.com to my friends!
The bumper I received had multiple scratches on it one even gouged the steel. Nothing bumpersuperstore could do because it was the shipping companies fault
Found what I wanted at the best possible price. The bumper was packaged extremely well and even FedEx wasn't able to damage the package enough to scratch the ends or any part of the bumper.
If i need another bumper for anything i will be ordering from this place. I have alreaady told several people about this store and they will be buying from here as well. Thanks
The BumperSuperstore delivered a great price, service and shipping was free. Will definitely be back on line shopping at the BumperSuperstore because they provide great prices and expedited service.
So far so good.
Placed the order on Wednesday recieved the bumper in great shape Saturday morning. Bumper mounted Saturday afternoon. Looks great. Would buy from theses guys again.
So far so good! Hopefully it will arrive! It arrived within a couple weeks! There was an upcharge for the shipping, but it was reasonable. By far the best deal I could find anywhere by far!
Great customer service Jeff over there is super awesome really cares about the customer. Thankyou Jeff I will buy more from you and I will tell everyone I know to buy from you store!
Awesome product. Great service. Love the look of the bumper, heavy duty but at the same time wasn't heavy enough to weight down the front end and change the look of the vehicle.
The only issue was the description on the box was wrong. Correct part number but I did email before it was opened. Everything was fine. Installing the seal for the swingout was a little big.
Please ship UPS or USPS. Our Fed Ex here is a contractor and everything goes in a box van with no shelving or tie downs so more sensitive packages get damaged.
Hard to give a 100% accurate feedback of the products I received; they appear to be fine but have yet to have unwrapped them due to I am getting them installed Friday
Only thing I didn't like was every time I selected a product from a search, it would take me back to the beginning of the search not back to the spot I had been at.
Our son is in the service and had added this to his Christmas wish list along with the opportunity to install with his Dad, this was a Christmas to remember!
I am very happy with the new bumper. Instructions were not included but not a big problem. Would/will still make another purchase from you folks.
I was pleasantly surprised by how quickly my order arrived. Can't wait to get bumpers and winch installed on my Tundra. Thank you
Shopping was easy. Communications on shipment and delivery lacked on this purchase. Not a big deal. But had no follow up contact.
Very easy order process. Fast freight delivery. Bumper was very well packaged and strapped to a pallet. Arrived in perfect condition. Thanks
It was fast easy and amazing I can't wait for home time long enough to use it on some trails in Arizona