Bumper Superstore has a rating of 1.3 stars from 1,805 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumper Superstore most frequently mention customer service, tracking number, and credit card problems. Bumper Superstore ranks 884th among Auto Parts sites.
I can't speak highly enough of the exceptional service I received from this website. Every interaction, from navigating their user interface to completing my purchase, was marked by a level of convenience that's truly praiseworthy.
I ordered a bumper from Bumper superstore last May I have not received it and but a company called Daystar Products International charged my card $1812.38 for the bumper. It was supposed to be delivered in 5 to 6 weeks then mid august now no one is communicating with me. I have called multiple times, sent email, used their website contact form and no results. Order number 2306036 for a Frontier Gear 300-30-7008 Front Bumper for GMC Sierra 1500 2007-2013. My next call will be to the Arizona Attorney General's Office.
Very easy and quick, however did not notification that it was sent. It would have been good to anticipate its arrival better.
Requested call before delivery so I could meet delivery truck. Did not receive it. Product was delivered and unloaded by shop door.
I paid extra for residential drop of freight, but still had to go to the closest dock to pick it up. Bumper is in good shape and was packaged well.
BUMPER CAME ON TIME WAS PACKAGED PERFECT WRAPPED FOR NO DAMAGE SHIPPING EASY TO INSTALL ALL NUTS & BOLTS NO MISSING PARTS LOOKS GREAT ON MY TRUCK WOULD HIGHLY RECOMMEND
Bumper is just what I wanted, received in perfect condition. The delivery driver was awesome.
Thank you for a perfect transaction.
The rubber covers were plenty long and went on easily. Once I had them installed and trimmed off they look great.
Great service and a short order-to-delivery turnaround in getting me the winch that I needed to pull boat docks and lifts.
Very fast shipment.product was well packed. Wish the product fit better on the vehicle. Package arrived within days after order.
Great fit. Relatively easy install. Looks great. We. Arrow Automotive, installed the bumper for our customer he was very happy.
Love the product but it was damaged a little in shipping, the corners of almost every thing are bare metal
The web page was slow and not easy to get around in. Had to go out and look up other product info on options that were being offered.
You have good looking product
I will know for myself soon
And it is better look on my truck I am real Happy with it. Thanks a lot
Great experience. I havent full installed the bumper yet, but so far so good. Easy shopping, quick delivery, etc.
Item showed up on time and in good shape. They took good care in package if the bumper to prevent damage. Very happy with this product.
Very impressed with shipping speed. Ordered on a Thursday mid morning and was delivered the next Friday morning
Very easy to browse and shop,first time shopper and really enjoyed looking at all the different bumper options
Ordered on Thursday got it Wednesday via freight truck. Instructions were hard to understand but finally figured it out and went on with no problems
Received my order across the country in 2 days. Very satisfied. Easy to order and good quality product. My next bumper will come from here.
Matt Was very helpfull to find the bumper for my Landcruiser 70 series,When I recieved My Bumper I was Very Happy with the Quality of it,The fit was Perfect! Very Well designed! And was no problem for me to install by myself.ARB Bumpers are well designed and Quality Built!
Best prices. Shipping time exceeded expectations. No damage to product however installation instructions were mediocre at best.
Fast shipping, product was exactly what I was expecting. Very pleasant shopping experience, can't wait to install!
Bumper arrived ahead of predicted ship date. Good looking bumper.
Some scratches from shipping, will need repair.
Excellent and timely response to product questions. Quick shipping and an awesome price on my specific bumper.
Bumper arrived very quickly. Product was slightly damaged during shipment but I must say the customer service team was very responsive to my issue.
Called in to check stock, rep was very helpful. Online ordering was quick and easy, shipper contacted me to schedule delivery, arrived on time.